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Novotel Lille Centre Grand Place

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#13 of 108 Hotels in Lille
Certificate of Excellence
GreenLeadersBronze level
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Novotel Lille Centre Grand Place
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821 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Sandhurst, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

Enjoyable stay for one night. Room had the essentials, comfy bed and nice to have a fridge and good storage space. We were put into a double room but had disabled facilities, not too pleased with this but as they were full it would not have been possible to move. As we were staying for one night we made do.... More 

Helpful?
Thank stevesandhurst23
England
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Arrived at this hotel to find that lastminute.com had for some apparent reason cancelled our booking without reason and without informing us! Souvann on reception could not have been more helpful and the problem was resolved. I would highly recommend this hotel, I'm afraid the same cannot be said for the aforementioned lastminute.com!! The hotel is conveniently positioned and the... More 

Helpful?
Thank Bex094
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lille Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Hordle, United Kingdom
Level Contributor
237 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 week ago

Modern hotel very near the centre of Lille. You can easily walk to all parts of the centre, restaurants and attractions are very close by. Under ground secure car park at the rear of the hotel which you have to pay for. Reasonable rates for parking.Clean and modern, the rooms are of a good size and come fully equipped with... More 

Helpful?
Thank Ian H
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

The executive room provided the space and comfort we needed for an enjoyable three night stay. The bathroom and its amenities were very good. We enjoyed our complementary bath robes and slippers. The Nespresso machine and the kettle were appreciated especially that we did not take the hotel breakfast; 99 euros for two for 3 days seemed a bit much.... More 

Helpful?
1 Thank Sandrine M
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Sandrine M We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Alnwick, United Kingdom
1 review
Reviewed 27 October 2016

Well located standard Novotel. Comfortable and large beds. The rooms have everything you would expect. Excellent range at breakfast. Nice venue to have a short break in Lille. Outside patio area for smokers. Pleasant English speaking staff.

Helpful?
Thank Robert T
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ More 

Eastbourne, United Kingdom
Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 October 2016

Stayed in Lille as a base for WW! cemeteries and battlefields tour but the hotel is close to the Gran Place, as you would expect by the name, so easy access in the evening to local restaurants and bars. The only reason for the Average rather than Very Good rating for the room was the toilet cubicle. Small with roughcast... More 

Helpful?
Thank Peter B
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 October 2016 via mobile

This hotel was in a great location with a short walk from the central train station. The hotel staff were very friendly and always willing to help. The hotel was very clean and quiet. Would definitely stay here again.

Helpful?
Thank Leon S
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

thanks so much for this nice comment Hope to see you soon Marie Ange Sagniez More 

Level Contributor
88 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 September 2016 via mobile

On business visit in this city I don't actually know, I randomly selected your hotel based on my Novotel experience. I was amazed. OK the bathroom is a little bit small but super clean and very practical. The room was fine and the bed amazingly nice. Room service was quick not expensive and presented in a fun way. And it... More 

Helpful?
Thank dim-bxl
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

wawww !!!! what a nice comment !!!!! thanks so much !!! hope to see you soon, regards, Marie Ange SAGNIEZ More 

Farnham Common
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 September 2016

Overnight stay on return from 3 weeks in France and 3 other stays in Accor (Novotel or Mercure) hotels on journey. First time to Lille, picked this hotel as being in centre of city, good to get the feel of the place. First disappointment was lack of prior directions to car park, which is separate to hotel. Also car park... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Derek H
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Derek H Thank you for taking the time to tell us about your experience at the Novotel Lille Centre Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 September 2016

I come very often to Lille in business and it's always a pleasure to come to this hotel. Very well localized, big rooms, the person who works there are very pleasant and nice and the breakfast is good The only negative point I can say, is that the rooms looks a little old for a 4* hotel I mean. Anyway... More 

Helpful?
Thank Ludovic L
Marie-Ange S, Public Relations Manager at Novotel Lille Centre Grand Place, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marie Ange SAGNIEZ More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Lille Centre Grand Place is a 3 star hotel in the heart of Lille, close to the Grand Place and the old city. The hotel offers 104 airconditioned rooms, a restaurant, a bar and four meeting rooms for your conferences and seminars. This hotel is equally suited to a business trip or a holiday in Lille with your partner or family. Guests also enjoy the benefit of a gym and a secure public car park adjoining the hotel. ... more   less 

Additional Information about Novotel Lille Centre Grand Place

Address: 116 rue de l Hopital Militaire, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: $114 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lille Centre Grand Place 4*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo, Priceline, Expedia and ACCOR so you can book your Novotel Lille Centre Grand Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Lille Centre Grand Place Hotel Lille
Accor Lille Centre Grand Place
Lille Novotel
Novotel Lille Centre Grand Place France, Europe
Hotel Style:
#5 Green Hotel in Lille
#5 Family Hotel in Lille
#8 Romantic Hotel in Lille
#9 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lille Centre Grand Place staff and other travellers.
4 questions
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Ireland
5 months ago

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Questions? Get answers from Novotel Lille Centre Grand Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request if you dont want a room with Disabled access. We didnt do this and had that type of room.”
  • Didnt like that we had a disabled guests room and there was no shower curtain so room
 of 5 bubbles stevesandhurst23, 1 Dec 2016 | Read review
“Rooms at the rear a nice and quiet as the rooms at the front face straight onto a road.”
 of 5 bubbles 962ianh, 20 Nov 2016 | Read review
“In a quiet area so no noise issues experienced”
 of 5 bubbles 150PeterB, 18 Oct 2016 | Read review
“Speaking a few words of French can help”
 of 5 bubbles direst, 20 Jul 2016 | Read review
“Avoid the rooms on the front side if you want a quiet room, can be a bit noisy.”
 of 5 bubbles Astlina, 20 Jun 2016 | Read review
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