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We were visiting the region before travelling to Basel to catch our river cruise. The main reason for our stay was to visit the Canadian and other allied monuments associated with WW1. The hotel is a 5 minute walk from Gare Flandres and another 5...More
Nice small hotel. 4 of us shared a room the double bed is huge and double sofa bed is a good size too. Lovely spacious bathroom with shower and hairdryer. Toiletries are supplied. Put room also had tea:coffee machine. Buffet breakfast was good bread, pastries,...More
1 Thank sholea1
Response from JustineBEGUE, Réceptionniste at Best Western Plus Up HotelResponded 1 week ago
Thank you very much for taking time to share your experience with us. We are very pleased to read that you had a very nice stay in our establishment and appreciated our local breakfast !
We hope to welcome you again at the...More
We had to extend our stay at Lille on the 4 - 5th April due to the rail strike in France. We had to book a family room for the extra one night only; as the hotel we were staying in already did not have...More
Stayed for one night here in March, we had room 103 on first floor. The room was small, but roomy enough for 2. Nice decor, and clean and well maintained. Bathroom was lovely with good shower.
The reception were very helpful and check in and...More
Thank Fiona S
Response from ZoeDEPOILLY, Réceptionniste at Best Western Plus Up HotelResponded 14 March 2018
Thank you to have spend time to share your feedback.
We are delighted to discover that you have appreciated room, decor and the staff.
We tae note of your remark and will give you a room on higher floor for your next stay...More
Staff was really friendly and welcoming. When I booked on booking.com I accidentally booked 2 rooms instead of 1 and the hotel was really helping and corrected my mistake without charge. The room was clean and comfy. The only thing that bothered a bit was...More
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Response from ZoeDEPOILLY, Réceptionniste at Best Western Plus Up HotelResponded 10 March 2018
Thank you so much for your feedback. We're delighted to discover that you have appreciated the whole of your stay!
Indeed, rooms are little bit close for three persons but can accomodate a family in the city center...
We are looking forward to...More