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Best Western Plus Up Hotel

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Traveller (98)
Room & Suite (133)
Dining (44)
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Overview
  • Excellent42%
  • Very good48%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“old town”(19 reviews)
“double sofa bed”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Concierge
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (625)
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Traveller rating
100
86
24
5
2
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LanguageEnglish
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100
86
24
5
2
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All reviewsold townnespresso machinedouble sofa bedl'occitane toiletriessmall hotellarge bathroomlovely hotelmodern roomsshort walkthe ground floornice roomlille flandersthe grand placecity breakbrilliant locationlille europe train stationfamily room
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1 - 5 of 217 reviews
Reviewed 1 week ago via mobile

We were visiting the region before travelling to Basel to catch our river cruise. The main reason for our stay was to visit the Canadian and other allied monuments associated with WW1. The hotel is a 5 minute walk from Gare Flandres and another 5...More

Thank Recycle1
Reviewed 2 weeks ago via mobile

Nice small hotel. 4 of us shared a room the double bed is huge and double sofa bed is a good size too. Lovely spacious bathroom with shower and hairdryer. Toiletries are supplied. Put room also had tea:coffee machine. Buffet breakfast was good bread, pastries,...More

1  Thank sholea1
Response from JustineBEGUE, Réceptionniste at Best Western Plus Up HotelResponded 1 week ago

Dear Sholea1, Thank you very much for taking time to share your experience with us. We are very pleased to read that you had a very nice stay in our establishment and appreciated our local breakfast ! We hope to welcome you again at the...More

Reviewed 13 April 2018

We had to extend our stay at Lille on the 4 - 5th April due to the rail strike in France. We had to book a family room for the extra one night only; as the hotel we were staying in already did not have...More

Thank Nicky D
Reviewed 12 March 2018

Stayed for one night here in March, we had room 103 on first floor. The room was small, but roomy enough for 2. Nice decor, and clean and well maintained. Bathroom was lovely with good shower. The reception were very helpful and check in and...More

Thank Fiona S
Response from ZoeDEPOILLY, Réceptionniste at Best Western Plus Up HotelResponded 14 March 2018

Dear Fiona, Thank you to have spend time to share your feedback. We are delighted to discover that you have appreciated room, decor and the staff. We tae note of your remark and will give you a room on higher floor for your next stay...More

Reviewed 8 March 2018

Staff was really friendly and welcoming. When I booked on booking.com I accidentally booked 2 rooms instead of 1 and the hotel was really helping and corrected my mistake without charge. The room was clean and comfy. The only thing that bothered a bit was...More

Review collected in partnership with this hotel
Thank etali306890
Response from ZoeDEPOILLY, Réceptionniste at Best Western Plus Up HotelResponded 10 March 2018

Dear Guest, Thank you so much for your feedback. We're delighted to discover that you have appreciated the whole of your stay! Indeed, rooms are little bit close for three persons but can accomodate a family in the city center... We are looking forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
USD 102 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lille
#6 Luxury Hotel in Lille
#11 Business Hotel in Lille
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 102 - USD 214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Lille
#6 Luxury Hotel in Lille
#11 Business Hotel in Lille
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (98)
Room & Suite (133)
Dining (44)
Questions & Answers
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Sue A
14 January 2017|
AnswerShow all 2 answers
Response from mij l | Reviewed this property |
Tea, I believe they had. A safe I don't think so. From a sketchy memory, not 100% reliable, but thought until someone else answers with more clarity, that's how it was
0
Votes
Room Tips
"Don't accept room 1 as a family room."
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"Avoid room 103, due to smoking smell coming from below and also quite noisy!"
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"Our room was on the inside and was very quiet."
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"you can arrange parking prior to trip with the hotel at a local 24hr carpark"
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