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All reviewstea coffee facilities in the roomcomfort roomevery eveningroom was cleanwithin walking distanceon arrivaljeanne d'arcseparate toiletmin walkingsmall deskon site parkingrailway stationother guestshelpful with directionscold meatsroom doorcity break
Wish I had tried a local hotel instead. Rooms are small, in need of updating. Location is good for walking to some of the major attractions and shopping in the area. Staff friendly, breakfast adequate.
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 2 weeks ago
Thank you for sharing your experience.
We are delighted with the positive points you are making and know that we will soon be undertaking renovations to refresh the hotel.
We look forward to welcoming you.
Happy New Year
This hotel is so central to lots of things. It is close to the bus terminal and not far from the trains.
There is an amazing Town Hall and this time of year a Christmas market!
The hotel was beautifully clean and comfortable. The Continental...More
Thank Fiona D
Response from NadegeGoux, Réceptionniste at Best Western Hotel AtheneeResponded 4 weeks ago
Dear Fiona we was realy glad to welcom you in our hotel, and hope to see you again.
The team of Best western Athénée see you soon
My partner and I had a flight delay - we have in the past had good experiences with best western so we’re not hesitant to book this however this was awful. Staff not very helpful the room looked nothing like the photos online it was...More
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 3 weeks ago
I admit to having trouble understanding your comment which is the opposite of our reputation. I would like to know in which room you were to check the curtains. As for the light in the corridors, just press the switches that are illuminated...More
It was my second visit to Toulouse and another stay at this Hotel. I've choosed it for it's location at first - as I was travelling by the train (it is near Matabiou station and airport shuttle). Quiet and comfortable room (I've had a comfortable...More
Thank BRONIUS S
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 5 December 2017
We thank you for this excellent review and are delighted that you have enjoyed your stay again.
Hoping that you will choose us again, knowing that we will still improve the comfort of the hotel with work next year.
See you soon
Good clean room, we got the new ones on the top floor. A bit warm for my taste, but seems to be the common theme on this trip. We only stayed one night, but late night and morning staff was great, offering good suggestions for...More
1 Thank BonzerFive
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 18 October 2017
A huge thank you for your review, it is a real reward to know that you enjoyed your stay with us, as well as all the services offered by Happy Culture Collection.
We look forward to welcoming you again