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Best Western Hotel Athenee

807 reviews
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Traveller (164)
Room & Suite (115)
Dining (31)
Overview
  • Excellent28%
  • Very good52%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (807)Write a Review
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58
84
37
5
4
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58
84
37
5
4
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All reviewstea coffee facilities in the roomcomfort roomevery eveningroom was cleanwithin walking distanceon arrivaljeanne d'arcseparate toiletmin walkingsmall deskon site parkingrailway stationother guestshelpful with directionscold meatsroom doorcity break
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1 - 5 of 188 reviews
Reviewed 3 weeks ago

Wish I had tried a local hotel instead. Rooms are small, in need of updating. Location is good for walking to some of the major attractions and shopping in the area. Staff friendly, breakfast adequate.

Thank PHG2008
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 2 weeks ago

Dear customers, Thank you for sharing your experience. We are delighted with the positive points you are making and know that we will soon be undertaking renovations to refresh the hotel. We look forward to welcoming you. Happy New Year Kind regards

Reviewed 4 weeks ago via mobile

This hotel is so central to lots of things. It is close to the bus terminal and not far from the trains. There is an amazing Town Hall and this time of year a Christmas market! The hotel was beautifully clean and comfortable. The Continental...More

Thank Fiona D
Response from NadegeGoux, Réceptionniste at Best Western Hotel AtheneeResponded 4 weeks ago

Dear Fiona we was realy glad to welcom you in our hotel, and hope to see you again. The team of Best western Athénée see you soon

Reviewed 11 December 2017 via mobile

My partner and I had a flight delay - we have in the past had good experiences with best western so we’re not hesitant to book this however this was awful. Staff not very helpful the room looked nothing like the photos online it was...More

Thank Beeewheels
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 3 weeks ago

Dear Customer, I admit to having trouble understanding your comment which is the opposite of our reputation. I would like to know in which room you were to check the curtains. As for the light in the corridors, just press the switches that are illuminated...More

Reviewed 9 November 2017

It was my second visit to Toulouse and another stay at this Hotel. I've choosed it for it's location at first - as I was travelling by the train (it is near Matabiou station and airport shuttle). Quiet and comfortable room (I've had a comfortable...More

Thank BRONIUS S
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 5 December 2017

Dear Customer, We thank you for this excellent review and are delighted that you have enjoyed your stay again. Hoping that you will choose us again, knowing that we will still improve the comfort of the hotel with work next year. See you soon

Reviewed 15 October 2017

Good clean room, we got the new ones on the top floor. A bit warm for my taste, but seems to be the common theme on this trip. We only stayed one night, but late night and morning staff was great, offering good suggestions for...More

1  Thank BonzerFive
Response from NadegeGoux, Directeur général at Best Western Hotel AtheneeResponded 18 October 2017

Dear Customer, A huge thank you for your review, it is a real reward to know that you enjoyed your stay with us, as well as all the services offered by Happy Culture Collection. We look forward to welcoming you again

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Multilingual Staff
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
USD 89 - USD 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Toulouse
#15 Luxury Hotel in Toulouse
#15 Business Hotel in Toulouse
Room types
Non-Smoking Rooms
Details
Price range
USD 89 - USD 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Toulouse
#15 Luxury Hotel in Toulouse
#15 Business Hotel in Toulouse
Room types
Non-Smoking Rooms
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Traveller (164)
Room & Suite (115)
Dining (31)
Hotel & Grounds (166)
Bathroom (18)
Questions & Answers
Ask a question
jeje2jeje2
27 January 2017|
AnswerShow all 2 answers
Response from erinontheroad | Reviewed this property |
No, we walked to the train station and took a cab from there.
0
Votes
Kathe C
13 June 2015|
Answer
Response from vsegrestan | Property representative |
Hello, Can you send you an email, please? Thank you. Best regards, Valentine
0
Votes
Google Translation
Room Tips
"quiet rooms"
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"If you have any disabilities or mobility issues don't take a room on the 7th floor"
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"Lift noise so try to avoid rooms near lifts."
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"comfortable room with A/C unit. The window on the roof with jaluzi is useful to adjust temperature and..."
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