We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Hotels Les Capitouls

Expedia.comUSD 92*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Best Western Hotels Les Capitouls
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

114 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Hotels Les Capitouls
See the most recent reviews
Showing 28: English reviews
Usk, United Kingdom
Reviewed 21 June 2016 via mobile

One of the worst hotels I've ever stayed at. The bar closed at 11:40pm and they stop room service at 10pm. The front of house are very unfriendly. Breakfast is €14 per person. Cereal, some dry pastries, powdered scrambled egg and cold meats and fruit. That's it. Coffee from a click machine Very expensive. Never a 4*. It's a 2*...

 Report
Helpful?
1Thank FirTree111
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear costumer, I apologize for this bad experience, I hope to be better next time. Sincerely Yours. Cédric FRENEHARD General Manager

Los Angeles
Reviewed 9 June 2016 via mobile

This hotel is nicely located in Toulouse on the main boulevard. However, the windows do not provide much protection from street noise and the air conditioning system is very weak. Avoid rooms 103 or 203; they are very small with no drawers for organizing clothes out of a suitcase. The lobby breakfast was fine, and I appreciated the coffee machine...

 Report
Helpful?
Thank HikerDave2
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

I thank you very much for having given your opinion ! Have a nice day. Cédric FRENEHARD General Manager

San Antonio, Texas
Reviewed 8 May 2016

Spent two nights recovering from a long flight from the US. Older hotel showing its age. Although we had a deluxe non smoking room it is evident there have in the past been years of smoking, new carpeting and paint would not only help the appearance but help remove the smell. That being said, it was clean, the bed comfortable...

 Report
Helpful?
Thank sjsa18
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Madam, Dear Sir, I thank you very much for having given your opinion. We have planned to refurbish the hotel at the end of 2016, I hope to see you again to show you how this hotel would have changed. Have a nice day. Sincerely Yours. Cédric FRENEHARD General Manager

Kuala Lumpur, Malaysia
Reviewed 26 February 2016

The location is central but next time I will choose a hotel close to the "capitol" . The room was nice, even if a little bit old. Breakfast was good , and the staff very nice and competent. The public underground parking was quite expensive, in the 20 euros from the Sunday afternoon until the Monday morning.

 Report
Helpful?
1Thank Bzh56
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Madam, dear Sir, I thank you very much for giving your opinion. I hope to see you again, even if we are not at the Capitole place, but at 10 minutes walking from there ! Have a nice day ! Cédric FRENEHARD General Manager

Gdansk, Poland
Reviewed 15 January 2016

The hotel is very well located, close to the center, metro and train station. Very good breakfast. Friendly staff and nice atmosphere. Rooms are old fashioned with less comfort than one can expect. Some rooms are very dark since they are located from the inner courtyard.

 Report
Helpful?
Thank Michal274725
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I thank you very much for giving your opinion. Sincerely Yours, Cédric FRENEHARD General Manager

Bogota, Colombia
Reviewed 18 December 2015

I stayed in this hotel a month ago. I asked for big room and didn't exactly got what I wanted. But above all, it was the dirt. The desk and bedside tables were dusty. There was any shower gel left either. And breakfast didn't have any to do with a BWH one. Staff were friendly though.

 Report
Helpful?
5Thank Edmatogo
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, I apologize for this bad experience and I hope to be better next time. Sincerely Yours. Cédric FRENEHARD Général Manager

Reviewed 9 November 2015 via mobile

Located in a central spot on a main road, the hotel is a great place to base oneself in Toulouse. The rooms are nicely furnished and the bathroom is fantastic. Marble everywhere, a bathtub and L'occitane products complete the experience. It was a little stuffy at night so we just opened the windows, although we soon realized that they must...

 Report
Helpful?
1Thank Elena A
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Elena, I thank you for having given your opinion. I hope to welcome you again ! Sincerely Yours. Cédric FRENEHARD General Manager

Chicago, Illinois
Reviewed 6 October 2015

Comfortable beds. Quiet, especially using earplugs when sleeping. A little cramped for two twin beds. Very helpful staff. Just a couple blocks from a nice area with lots of restaurants & a lot of buzz during the day.

 Report
Helpful?
1Thank Reviewer420
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Traveler, I thank you for having given your opinion, and I hope you will come back to see us during a next trip in Toulouse. Sincerely Yours. Cédric FRENEHARD Directeur

Ellijay, Georgia
Reviewed 14 September 2015

This was my fifth stay at the Best Western Les Capitouls and my second review. I have always liked this hotel and now it has its fourth star under the French rating system. It is very well located near the City Center close to the Jean Jaurès Metro station at the intersection of Allées Jean Jaurès and Blvd. Strasbourg near...

 Report
Helpful?
2Thank Jim B
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Hello Jim ! I thank you for your comment, and I hope to welcome you again and again ! Have a nice day. Cédric FRENEHARD General Manager

Bristol
Reviewed 12 September 2015

Definitely a French hotel - not much of an international flavour. On the good side - location is excellent for central Toulouse - 2 mins walk to Place Wilson and right next to Jean Jaures Metro and Airport Navette. Staff friendly, room itself clean and comfortable, including quiet but effective aircon. Friendly staff. Drawbacks - breakfast was dreadful - how...

 Report
Helpful?
1Thank hs_prd
Cédric F, Directeur général at Best Western Hotels Les Capitouls, responded to this review

Dear Sir, Indeed, we are a very french hotel but our breakfast will change in November after the renovation of the ground floor. we'll be better, I promise ! Thank you very much. Cédric FRENEHARD General Manager

54 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (26)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (9)
Viewed
Dining (3)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Toulouse hotels
Best Western Hotel Athenee
#15 of 130 in Toulouse
754 reviews
Wilson
Mercure Toulouse Centre Wilson Capitole
Belfort
Hotel Heliot
Hotel Heliot
#14 of 130 in Toulouse
305 reviews
Show Prices
Show Prices
Show Prices
Gabriel Péri
Citiz Hotel
Citiz Hotel
#80 of 130 in Toulouse
223 reviews
Wilson
Novotel Toulouse Centre Wilson
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This hotel, installed in a former private home, resumes the spirit of Toulouse and is just off the Place du Capitole close the main subway station. ... more   less 

Additional Information about Best Western Hotels Les Capitouls

Address: 29 Allees Jean Jaures, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Belfort
Price Range: $113 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotels Les Capitouls 4*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Best Western Hotels Les Capitouls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Toulouse
Best Western Toulouse
Toulouse Best Western
Hotel Style:
#20 Business Hotel in Toulouse
#26 Luxury Hotel in Toulouse
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotels Les Capitouls staff and other travellers.
3 questions
Ask a question
Truro
26 days ago
Oakland, CA
11 months ago

See all questions (3)

Questions? Get answers from Best Western Hotels Les Capitouls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that does not face the street”
  • Room 212 is highlighted in the upper left corner
LostLen, 19 May 2017 | Read review
“We stay with 4 other couples. All rooms were fine”
aleciat2013, 23 Mar 2017 | Read review
“I doubt there is a good room in this hotel.”
SuperOz, 19 Feb 2017 | Read review
“Ask for the back away from the street.”
YankeeinQatar, 31 Jul 2016 | Read review
“The best views are on the side facing Allées Jean Jaurès, the higher floors.”
JimB970, 14 Sep 2015 | Read review
5 of 5
Expedia.com
USD 92* /night
View Deal
Booking.comUSD 95
Hotels.comUSD 92
Orbitz.comUSD 92
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates