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Crowne Plaza Toulouse

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#18 of 128 Hotels in Toulouse
Certificate of Excellence
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Crowne Plaza Toulouse
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833 Reviews from our TripAdvisor Community

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Showing 409: English reviews
houston, texas
Reviewed 11 October 2013

Toulouse is actually a small city. This hotel is at its heart, right on the square. Easy walking distance to the metro, sight seeing, restaurants. The hotel meets all Crown Plaza standards. The rooms were adequate in size, comfortable, clean; bedding was good and mattress firm. The staff has excellent command of English. Book early for a reasonable rate.

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1Thank CaptainCruisingnet
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Sir, Madam, Thank you for your feedback. We are happy you enjoyed our city and the standard offered by our hotel. We hope to welcome you back again soon and would like to invite you to contact our hotel reservation department at hicptoulouse@alliance-hospitality.com to do so.

Brisbane, Australia
Reviewed 10 October 2013

The staff were very courteous and helpful and our room was spacious and clean. Breakfast was delicious and had good variety. My only complaint with this hotel is that the Club access is not worth paying for. It was the worst food and variety of drinks were really poor. The lounge area is not welcoming at all. I wouldn't offer...

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1Thank Silverfox2805
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Silverfox, We are glad you enjoyed the courtesy of our staff, the location and the many activities available in Toulouse. Please trust that we very much appreciate your feedback. It will be reported to our General Manager so that we can find ways of improving our club lounge.

Bromma, Sweden
Reviewed 9 October 2013 via mobile

I have stayed at several hotels in Toulouse and they have all been "so French". The Crowne Plaza offers a different and more general European feeling. Great beds, big rooms, clean, friendly, big bar, great location and not expensive. I paid €118 per night.

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2Thank 100donesofar
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Michael W, Thank you for taking the time to write such a lovely feedback. We hope to welcome you again very soon.

Cambridge
Reviewed 7 October 2013

Our 1st hotel for long awaited break in South West France. Arrived early and the attentive staff kindly checked us in early before we went to a Stade Toulousain rugby match. Staff and concierge were very helpful and knowledgable. Lovely rooms and great location by Place Capitole in centre of Toulouse. Comfy beds and all round great overnight stay. Will...

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1Thank iainpickles1970
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Sir, Madam, Thank you for taking the time to share your experience with us. We are happy our room, service and location allowed you o enjoy your stay. We hope to welcome you back soon to renew this positive experience.

Charlottesville, Virginia
Reviewed 4 October 2013

We didn't expect a great boutique experience but stayed in this hotel because it was the facility selected for a conference. Other reviewers were correct; the location at the Place du Capitole is excellent. However, that is the best I can say. Stay here only if you like nondescript blond and mauve furnishings, outside noise until the wee hours, and...

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Thank Mspayne
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Mr Mspayne, We would like to thank you for your feedback. We are sorry you did not enjoy our hotel’s furniture and we have reported your full feedback to our hotel management. While I am sure Virginia will be very pleased to hear she could be of assistance we will make sure to touch base with our teams so...

Jakarta, Indonesia
Reviewed 25 September 2013

I went here for a business trip but later my 2 families member joined, for a room for 3 people they dont provide triple room, therefore the sharing was not good. The cleanliness is 5-star class but a bit lack of facilities (e.g: Pool) also got excellent meeting rooms for business. Lots of other tenants are here for business too.

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Thank andikabr
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear andikabr, Thank you for taking the time to share your experience of our facilities. We are happy you liked our meeting room and the cleanliness of our hotel. Hoping to welcome you back in the future, we would like to inform you that we do offer connected rooms.

SURREY
Reviewed 24 September 2013

This hotel is situated right in the middle of Toulouse, so is perfectly located for exploring the shops and restaurants of the city. It is on the corner of the main square and there is a buzzy market at the weekends selling food of all descriptions and other wares. The room was clean and adequate with a really large bathroom,...

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Thank HERSHAMBOY
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear HERSHAMBOY, Thank you for your lovely feedback on our hotel. We are pleased to hear that you took advantage of the hotel’s location as well as enjoyed the service provided. We hope to welcome you back to Toulouse very soon.

Bel Air, Maryland
Reviewed 23 September 2013

Excellent Hotel, especially for the price. Fantastic location - the on the Du Capitole.. Center of the city and right across from the Friday market. Wonderful service, very clean and modern.Fantastic staff - very friendly and helpful.

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1Thank CHRIS T
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear CHRIS T, We are happy to know that you enjoyed our hotel’s location right in the heart of the city centre. We are also very glad to hear that you had a good experience with our staff and would like to thank you for sharing it on this website. We hope to have the pleasure of welcoming you back...

Toulouse, France
Reviewed 22 September 2013

We arrived at the Crowne Plaza because my friend was ill and we were desperate for somewhere to sit and seek help. The staff were excellent. They made no inquiry as to whether or not we were guests of the hotel or just tourists in trouble. They offered to get a doctor, provided water and a place to rest. In...

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Thank Roberta T
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear R0berta60, Thank you for your kind comment. We hope your friend is now better and look forward to welcoming you as a hotel guest in the near future and under more positive circumstances. We wish you well.

Toulouse
Reviewed 21 September 2013

My wife and i were extremely disappointed with our stay at Crowne Plaza, Toulouse. Arriving at 2:30, there was a couple being attended at the desk. Over fifteen minutes later we were still waiting. I didn't mind the fact that someone else was being served. But i did mind the fact that the staff made no attempt even to apologise...

Review collected in partnership with Easytobook.com
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6Thank Mike O
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Mike O, We would like to assure you that your feedback has been reported to both our Front Desk Manager and our General Manager. We would like to take the time to apologise on behalf of all the staff for your experience. We appreciate the fact that you shared your experience. Should you consider coming to our hotel we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: $150 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if upgrade possible to have a room overlooking the Place du Cap”
 of 5 bubbles Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
 of 5 bubbles DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
 of 5 bubbles DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
 of 5 bubbles tucsonbabe, 1 Oct 2016 | Read review
“The inner rooms have views over the inner courtyard below and other rooms windows.”
 of 5 bubbles AndyTA700, 22 Aug 2016 | Read review
5 of 5