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We now that when in Lourdes we do not look for luxury bit for pray and peace. But, this hotel is very dirty. The bathroom is tiny and has mold. The breakfast is ok, and the hotel is very close to the sanctuary, so, you...More
Response from Monique B, Propriétaire at Hotel ArcadesResponded 9 December 2017
we are sorry that you didn't enjoy yoyr stay but we don't understand why you sais that the hotel is dirty? Was it in your room, if yes, we should told us and we could arrange a solution
Hope anyway that you enjoyed...More
Proximity to the Sanctuary of Lourdes is a plus. Less than 10 minutes walk. Helpful and kind receptionists. I do not mind that the room is small. But it is not fresh. Most of all, the toilet stinks. Basically, housekeeping manager should check if bathrooms...More
Response from Monique B, Responsable commercial at Hotel ArcadesResponded 22 October 2017
We were there with a Pilgrim Group. Rooms were comfortable although smaller than we are used to in America. The walk to the Grotto took us past many restaurants and shops. The walk may be too much for elderly with mobility problems. Staff was friendly...More
Thank Dee F
Response from laure b, Responsable relations clients at Hotel ArcadesResponded 18 October 2017
thanks for having take time to write your apprciation for our hotel. have a stay in France
It run smoothly during the check in., quick and staff was effecient however, my friend and I was at the 7th floor and just when you go out of the elevator, it really smells like an old hotel. You could hear noise of cars from...More
Thank Meliza B
Response from laure b, Responsable commercial at Hotel ArcadesResponded 8 May 2017
We are sorry that you hadn't enjoy your stay in Lourdes! Can you tell us when you were in our hotel? Because if you came at the reception we would find a solution to change your room.
This hotel doesn't deserve 3 Stars. Dirty carpet, worst bathroom and water heating system is terrible. Tv is only in french, not child friendly and their breakfast was unbelievably disgusting! It is not close from the grotto.More
Response from laure b, Responsable commercial at Hotel ArcadesResponded 5 May 2017
We are very sorry you didn't enjoy your stay . But we have to say that we are very surprised that you felt we are not child friendly.....Can you also explain why our breakfast is "disgusting"? Our hotel is not close from the...More
USD 42 - USD 110 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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