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Hotel de la Vallee

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28 rue des Pyrenees, 65100, Lourdes France
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
USD 67
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Hotels.com
USD 67
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Trip.com
USD 66
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Booking.comUSD 67
PricelineUSD 67
StayForLongUSD 70
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (45)
Room & Suite (48)
Dining (7)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • 24-hour minimum vacancy between guests
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 187 hotels in Lourdes
Location
Cleanliness
Service
Value
Hotel de la Vallee is located in the city center of Lourdes 10 minutes walking from the Sanctuaries and 5 minutes from the historic city center.We have 43 modern rooms with quality bedding, complete bathrooms with bath or shower, satellite TV and Freeview, free WiFi. All our rooms are air conditioned, some with minibar and safe.Private garage attached to the hotel.Buffet breakfast and regional cuisine will be offered during your stay.We are at your disposal for information about visits in Lourdes and the surrounding area.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Golf course
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
24-hour security
Car park
Wifi
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Hiking
Horseback riding
Taxi service
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
Express check-in / check-out
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, French, Spanish, Arabic and 3 more
211Reviews10Q+A9Room tips
Traveller rating
  • 115
  • 79
  • 14
  • 1
  • 2
Time of year
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acontu570645 wrote a review Aug 2019
1 contribution
I enjoyed staying in the hotel. The staff was nice and helpful, the food was very good either. I was there for a pilgrimage so I wasn’t searching a luxurious place where to stay but the hotel has been very comfortable and just 10/15 minutes away from the cave by foot. Strongly recommend!
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Review collected in partnership with Citotel Hotels
Date of stay: August 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: The room was fine. Nothing amazing but I just needed an accommodation for the night and the size...
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Ben B wrote a review Apr 2019
1 contribution1 helpful vote
I was originally looking forward to staying at this hotel, however I quickly realized I booked the incorrect dates. I contacted the hotel and they said they'd refund my card to allow me to rebook. Days passed and they never refunded my card. When I called back to check in they said they had decided not to refund me, instead they tried to hold my money hostage so I would book more nights with them. I have never been more disgusted with a hotel in my life. Horrible treatment. Never stay here - there are plenty of other great hotels in Lourdes where you don't have to deal with liars and cheats. If there are any issues with your reservation, you're money is gone.
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Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
1 Helpful vote
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Response from kheops59, Gérant at Hotel de la Vallee
Responded 22 Apr 2019
We agree on one thing, this gentleman made a mistake in his reservation date. For the rest, everything else is wrong: First he booked a night that was said to be non-refundable by an online agency; that is, he benefited from a very advantageous price but with the constraint of not being able to cancel. We charged the amount planned for this reservation and a few hours later received the cancellation from him. Later still he wrote to us to let us know of his distress that he could not be reimbursed for his reservation on the Expedia website. Then we never told him we would pay him back. We then offered to save his money for another date that he said he would book with us. From that moment on, this gentleman told us that he wanted to be reimbursed, that we were thieves etc... If what this gentleman had been in his right, the agency would have forced us to reimburse. Of course the agency did not do so because we are within our rights; moreover, we proposed an alternative so that he would not lose his money, thus proving our good faith. For our part, we are always trying to find a solution, in the interest of everyone. No need to insult people, especially when you're wrong.
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mgravis wrote a review Oct 2018
Birmingham, United Kingdom31 contributions13 helpful votes
This is very good value for money. We stayed 3 nights last month and our room and bed was clean and comfortable. All the rooms are air conditioned. My only gripe is that they don’t have tea making facilities in the room. It is located about 10 minutes walk from the Lourdes sanctuary thus in a quieter area of the town. And the way to it from the sanctuary is a bit uphill so if you have mobility problems be aware of this. The staff were very prompt and quick in cleaning our room. And the manager Thierry was very friendly and funny as well. Overall, I highly recommend this mid-priced hotel if you don’t mind walking a bit further away from the centre,
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Date of stay: September 2018
1 Helpful vote
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ReadySetJet4ever wrote a review Oct 2018
Renton, Washington130 contributions50 helpful votes
This hotel has very friendly staff and the room was clean and neat. The hallways had a funny smell that just would not go away! The hotel is a nice to stay for a short hop in Lourdes as the hotel is not very close to the basilica. It is about a 15-minute walk but other hotels are so much closer. This hotel has an entire room with tables and chairs to sit and eat. One is not allowed to eat in the rooms which was inconvenient.
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Date of stay: October 2018
Value
Location
Service
Trip type: Travelled as a couple
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Cluas B wrote a review Sep 2018
12 contributions3 helpful votes
Arrived with my wife for a one night stay and I must say that everything was spot on from the moment we got there. We got a warm reception, our bed was very comfortable and the view with the mountains in the background was a nice bonus. We went out for a nice meal in the town and returned for a cognac nightcap and a chat, with who I assume was the younger of the two brothers who run the hotel. It's not the Ritz but it's excellent value and I wouldn't hesitate to recommend this hotel to a friend.
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Date of stay: September 2018Trip type: Travelled as a couple
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Response from kheops59, Gérant at Hotel de la Vallee
Responded 2 Sep 2018
It has been a real pleasure to welcome you and your wife for your short step in our town. Thank you for this friendly review, we often remember your fighting spirit but forget too much your warm and friendly communication. From a french flair supporter... and a real false younger brother!
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PRICE RANGE
USD 52 - USD 82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citotel de la vallee lourdes
LOCATION
FranceOccitanieHautes-PyreneesLourdes
NUMBER OF ROOMS
43
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Frequently Asked Questions about Hotel de la Vallee
Which popular attractions are close to Hotel de la Vallee?
Nearby attractions include Crypte de la Basilique de l’Immaculee Conception. (0.1 km), Chateau Fort of Lourdes (0.3 km), and Musee de Cire de Lourdes (0.3 km).
What are some of the property amenities at Hotel de la Vallee?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel de la Vallee?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel de la Vallee?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel de la Vallee?
Conveniently located restaurants include L'Epi d'Or, O Piment Rouge, and Restaurant Lung TA.
Does Hotel de la Vallee have an airport shuttle?
Yes, Hotel de la Vallee offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel de la Vallee located near the city centre?
Yes, it is 0.5 km away from the centre of Lourdes.
Are pets allowed at Hotel de la Vallee?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel de la Vallee?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Arabic, and Dutch.
Are there any historical sites close to Hotel de la Vallee?
Many travellers enjoy visiting Basilique Saint-Pie X (0.8 km), Le Cachot (0.3 km), and Moulin Lacadé - Maison Paternelle de Sainte Bernadette (0.5 km).
Is Hotel de la Vallee accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.