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Hotel La Citadelle Metz - MGallery By Sofitel

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Traveller (153)
Room & Suite (76)
Dining (24)
Overview
Hotel website
5 avenue Ney, 57000, Metz France See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
4 Nov.5 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
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130 results
Traveller rating
39
53
23
13
2
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Time of year
LanguageEnglish
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39
53
23
13
2
Show reviews that mention
All reviews bath and shower michelin star restaurant old building outdoor parking hotel brasserie lovely hotel great bathroom overnight parking lobby area short walk to the centre large with comfortable beds beautiful building central location friendly welcome good size stayed for one night train station
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1 - 5 of 130 reviews
Reviewed 20 August 2018

Very happy with our stay here. We had a lovely large room, great bathroom and such a quiet location. The hotel is easy walking distance from the beautiful town which is a great place to explore. The staff were friendly and efficient and our only...More

Thank DeuxCarr
Response from Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery By SofitelResponded 21 August 2018

Dear Guest, Thanks a lot for your nice comment following your stay at La Citadelle. We are happy to have welcomed you and fulfilled your expectations. We look forward to welcome you again for a new experience of our services and equipements. Yours sincerely, Delphine...More

Reviewed 15 August 2018

Lovely hotel but inattentive staff (had to wait 10 minutes to check-in, whilst staff were distracted on the computer, but certainly not their guests) and very rude and arrogant barman, who's only contribution was to say "COMPLETE", when we asked about a table in the...More

Review collected in partnership with Accorhotels.com
Thank Pesky2014
Response from Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery By SofitelResponded 23 August 2018

Dear guest, We are sorry to read your great disappointment and have shared your opinion with our teams. We sincerely beg your pardon. It is always very frustrating not being able to satisfy our guests or disappoint them when a mistake happens. It is unusual...More

Reviewed 6 August 2018 via mobile

Surely a good hotel with excellent service and ”uprange” room standard. Good location (not far from the station, near the city center, near the conference center, etc). Enjoyable and tasty breakfast. Unfortunately I did not have time (or opportunity) to try the restaurant (besides having...More

Thank marquee63
Response from Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery By SofitelResponded 7 August 2018

Dear guest, Thank you for taking the time to share your experience following your stay at La Citadelle. Our teams do their best to offer a very good service to our guests and we are happy that you enjoyed your short stay in Metz thanks...More

Reviewed 8 July 2018

Driving to Munich and Metz offered a convenient stop over. Sad we arrived late and left early as clearly Metz has lots to offer. The hotel as we have become accustomed from M Gallery Group was comtemporary, clean and effficient. Finding the entrance by car...More

1  Thank Lynda B
Response from Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery By SofitelResponded 9 July 2018

Dear Guest, We thank you to sharing your experience after your recent stay at the Citadelle Hotel. We are very pleased to read you enjoyed your stay with us and the hotel's location in the heart of Metz ! Indeed our car park is secured...More

Reviewed 6 July 2018

There is nothing we liked about this hotel. Room was noisy, A/C didn't work, cleanliness was mediocre at best. Staff was inattentive and uncaring. We had to correct them more than once on the billing. We disliked the hotel and town so much that we...More

1  Thank AlisaGC7
Response from Christophe D, Propriétaire at Hotel La Citadelle Metz - MGallery By SofitelResponded 9 July 2018

Dear customer, We would like to thank you for taking the time to write a review on TripAdvisor regarding your recent stay at Hotel La Citadelle. We are sorry to read that your experience has not lived up to your expectations, and we want to...More

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About
Description
Opened in 2005 and located near the cultural and historical center of Metz, the Citadelle Hotel is worthy of the highest accolades any upscale hotel can receive. Construction of this large-scale military More building began in 1559 to safeguard the conquest of Metz by King Henri II. The simple and sleek building has 68 rooms, including 2 suites, 4 meeting rooms, 1 lounge bar and Chistophe Dufosse's Michelin-starred gastronomic restaurant, Le Magasin aux Vivres. The Citadelle enjoys a prime location in the historical and cultural heart of Metz in an oasis of greenery where the Moselle and Seille rivers meet. Center Pompidou-Metz, mecca of contemporary art... Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
46
Price range
USD 157 - USD 215 (Based on Average Rates for a Standard Room)
Also Known As
La Citadelle Metz
,
La Citadelle Hotel Metz
Location
France > Grand Est > Moselle > Metz
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
46
Price range
USD 157 - USD 215 (Based on Average Rates for a Standard Room)
Also Known As
La Citadelle Metz
,
La Citadelle Hotel Metz
Location
France > Grand Est > Moselle > Metz
Photos
Traveller (153)
Room & Suite (76)
Dining (24)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 520 nearby restaurants
Mona Restaurant
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.30 km away
Le Petit Mona
193 reviews
.29 km away
Le Magasin aux Vivres
397 reviews
.01 km away
La Brasserie Christophe Dufosse
613 reviews
.03 km away
Nearby AttractionsSee all 112 nearby attractions
Esplanade
117 reviews
.20 km away
Saint Pierre aux Nonnains Basilica
105 reviews
.13 km away
Palais du Gouverneur de Metz
52 reviews
.10 km away
Quartier Imperial
35 reviews
.38 km away
Questions & Answers
Ask a question
travelinglight1
20 January 2015|
Answer
Response from Christophe D | Property representative |
Good morning Sir, We have a car park just in front of the hotel, and city center is 3 minutes walking. Waiting to welcoming your, best regards. Christophe Dufossé
0
Votes
Google Translation
Room Tips
"Don't go there in mid season, when airco is not on yet."
herrop2018
22 Apr. 2018
Read review
"Ask for a double room with a window over looking the park."
R2547QZdavidf
3 Mar. 2018
Read review
"Just look around for other hotels with friendly staff and service"
Reiziger6821
16 Jul. 2016
Read review
"I would try to ask for a room that is adequately lit."
mike2265
19 Nov. 2015
Read review
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