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Best Western Hotel Crystal

Orbitz.comUSD 77*
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#3 of 40 Hotels in Nancy
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Hotel Crystal
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506 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Brisbane, Australia
Reviewed 2 weeks ago

This is better than a 3 star hotel. Fantastic location 5 minutes from the railway station and an easy 7 minute walk to the beautiful Stanistlas Square. Plenty of good resaraunts around. Our room was the basic room but really good for European hotel. Also had window that could be opened. Very helpful front desk team that gave us some...

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Helpful?
Thank warnerd
Germany
Reviewed 17 April 2017

I upgraded to superior room. A superbly comfy bed, quiet, beautiful TV, superb toiletries, a large wardrobe with shelves, really nothing to criticise. And the little touch of news in your language before breakfast! A smallish breakfast room and there could also be a sink in the toilet, but then throw the bathrobes and slippers in, and it would absolutely...

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Helpful?
Thank Sumbriene
Southampton, United Kingdom
Reviewed 23 March 2017 via mobile

I'd just decided to give Crystal 5 out of 5 when I came to check out! Then it went to 4. First the good things. Well located, friendly arrival, excellent breakfast, decent room. The breakfast staff even remembered our room number and what hot drinks we took. Bravo! So why did they lose a point? Our booking form said they...

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Helpful?
Thank davesouthamptonqpr
amsterdam
Reviewed 10 March 2017

This was our second stay at the hotel and it won't be our last. Aside from the fantastic location, close to restaurants, shops and a great food market on the nearby square, our superior room was tastefully appointed, spacious and overlooked a church. Thanks to double glazed windows, there was no outside noise. There are a limited number of indoor...

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Helpful?
Thank hmamsterdam
Noosa Heads
Reviewed 12 September 2016 via mobile

This is one of those hotels where "good" is the perfect score and I see most people think the same. It is nice and clean with comfortable rooms and a decent breakfast. Service is good also. It's a nice walk down to the main square. Perfect for a night in Nancy !

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Helpful?
Thank James H
Julien G, Responsable réception at Best Western Hotel Crystal, responded to this review

Dear James, Thank you for taking the time to leave some comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the...

Chicago, Illinois
Reviewed 27 August 2016

I was so happy when we came to this hotel! It truly was what I think of when I think of a best western.----Good size rooms, modern, clean, nice bathroom. We had a great night in the hotel. The staff was amazing. The woman who checked us in was friendly and helpful. She gave us directions and dinner recommendations. What...

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Helpful?
Thank smesmesme
Reviewed 27 August 2016 via mobile

This is a good looking hotel from the outside but inside the rooms is a different story. The room was very tiny and not enough room to open our big suitcases. The bathroom was very old and the hair dryer from the 70,s the aircon struggled through the night. On a positive the staff were exceptional in organising a car...

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Thank LEZMAN
London, United Kingdom
Reviewed 24 August 2016

This is an Hotel hidden away in the back streets but only a short walk from the main Stanislas Square and the excellent restaurant area. The staff were so kind and very helpful, we had booked a standard room which as they were quite quiet they upgraded to a room overlooking a small square. The facilities were excellent and the...

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Thank Stuart E
Brighton, United Kingdom
Reviewed 15 August 2016

On a road trip we only had one night in Nancy, but were very pleased with Hotel Crystal. Upon arrival we were greeted by charming staff who should be congratulated on their welcome! We were able to reserve parking there, so the car was off the road and locked in a very secure garage. Our room was adequate, slightly eccentric...

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Thank Bearclyff
Dublin, Ireland
Reviewed 11 August 2016

Near everything really. 5 minutes to the main Stanislas Square. Don't miss the light show there every evening in summer 10.45pm - spectacular. I have seen many light shows on buildings in Europe this was probably the best. Very Nice hotel, the front desk staff are excellent, in particular Anna-Sophie, so helpful and smiley all the time. Gave some very...

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Helpful?
Thank max29

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
BEST WESTERN HOTEL CRYSTAL is ideally located in the heart of Nancy.The establishment offers 58 cosy rooms, right in the heart of the city, a few minutes by foot from Place Stanislas, the TGV Train Station, cinemas, and the Palais des Congrès conference centre.An ideal location for exploring Nancy and its historical treasures, its old town, and its XVIIIth century architectural ensemble.We're here to serve you, to listen and help you. ... more   less 

Additional Information about Best Western Hotel Crystal

Address: 5, Rue Chanzy, 54000, Nancy, France (Formerly BEST WESTERN Hotel Crystal)
Region: France > Grand Est > Meurthe-et-Moselle > Nancy
Price Range: $101 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Crystal 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Nancy
Best Western Crystal
Nancy Best Western
Hotel Style:
#1 Family Hotel in Nancy
#3 Romantic Hotel in Nancy
#6 Business Hotel in Nancy
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Crystal staff and other travellers.
6 questions
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Haarlem
Salt Lake City, Utah
5 months ago

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Questions? Get answers from Best Western Hotel Crystal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have rollaway beds for an extra fee.”
smesmesme, 27 Aug 2016 | Read review
“Ask to be on the front overlooking the small square!”
stuarte920, 23 Aug 2016 | Read review
“Dead central hotel, the room we got was lovely and very modern”
max29, 11 Aug 2016 | Read review
“Top floor and splurge on a Superior room if possible.”
963waynet, 18 Aug 2015 | Read review
“Quiet room with windows on to courtyard.”
205georgiek, 8 Jul 2015 | Read review
5 of 5
Orbitz.com
USD 77* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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