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Hotel du Chateau

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1 room 2 adults 0 children
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Hotel du Chateau
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722 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Seattle
Reviewed 17 June 2013

Easy access to the walled city. Parking available if you are driving. Nicely renovated property with small, but comfortable rooms. You take care of getting your bags in and out. No restaurant, but the bar has snacks and breakfast service. The view to the old city is fantastic at night. Nice outdoor terrace to enjoy if the weather is nice.

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1Thank xoxx
Birmingham, United Kingdom
Reviewed 16 June 2013

Took in this Hotel as part of a Supercar Rally around Europe with 5 other Couples. Hotel is very pretty, clean and the location can't be beaten. I understand other reviews about shortness of staff at times and they could possibly be a little "officious" perhaps, just an undertone, but possibly there. eg, 6 Supercars turn up at the reception...

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1Thank AmbassadorsDrivingCl
Dublin, Ireland
Reviewed 15 June 2013 via mobile

Our room, although pretty, had lots of dead insects lying around and live ones flying around. We complained and were told that there was no other free rooms. We showed the receptionist the next day and she offered free breakfast to make up for this. After further discussion she offered a small discount. I was told to write to the...

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1Thank BGJM
StephaneRives, Propriétaire at Hotel du Chateau, responded to this review

Madam, Sir, We are sincerely sorry, we had prepared for you the same day an answer to your email which unfortunately never left our box of sending. Effectively we met a problem of ants in the room number 06 during 3 days of in a violent thunderstorm a few days before. The hotel were full on that night, this why...

Dublin
Reviewed 14 June 2013

We arrived quite late at the Hotel du Chateau and there was just one person looking after both reception and the bar, which didn't bode well. We had booked a double room with three beds, one double and one single for our granddaughter. When we had booked in, the girl on reception showed us to our room, pulled out the...

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3Thank LaurenDublin
StephaneRives, Propriétaire at Hotel du Chateau, responded to this review

Madam, sir, We are sincerely sorry for your bad stay in our hotel. Effectively a nest of ant had settled down in the room number 6 of in the terrible thunderstorm which we had a few days before. I thought that the fact of offering you every your extra on the invoice was a fair discount, in priori not! It...

Atlanta, Georgia
Reviewed 13 June 2013

We stayed at the Hotel du Chateau just outside the main gate of the medieval cite. It was a incredible experience. The hotel is so very charming, the room that we had in the grounds was just beautiful, very comfortable in every way. My only complaint is that there was no coffee maker in the room. Other than that it...

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Thank justadrienne
Sydney, Australia
Reviewed 11 June 2013

You only need 1 day for Carcassone and this the hotel to choose. Just outside the old city gates, very convenient parking, friendly and efficient staff and a great breakfast. Best of all there are two resident dogs.

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Thank EQexpert
LEEDS, UK
Reviewed 31 May 2013

On the plus side, the location of the hotel is superb as it is directly opposite the entrance to the old City. However, it did not match up at all to the 4 star rating and left much to be desired. Our room was very small with hardly any room to store our clothes, in fact there was no drawer...

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Thank SMLEEDS
Reviewed 29 May 2013

If you are going to visit La Cite, the walled Medieval town of Carcassonne be sure to research your hotel and book in advance. Do not do what I did and turn up by car looking for somewhere to stay. Otherwise you may, like me, be taken in by this hotel's fantastic location, which is a stone's throw away from...

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1Thank David P
Bristol, United Kingdom
Reviewed 28 May 2013

The hotel is beautifully situated just across the road from the main gate in to the ramparts. It could not be more convenient and is a pretty building similar to a large farmhouse with a lovely terrace and bar overlooking the ramparts, especially pretty at night when floodlit. On arrival, having booked a classic double room, we were shown to...

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Thank firstcuckoo
Bristol, United Kingdom
Reviewed 21 May 2013

We flew into Toulouse and caught a train to Carcasonne - all remarkably simple and smooth. The hotel itself is fantastic. The location is just outside the Cite walls so benefits from the lovely nightly view of the walls all lit up, and is a short walk to the main entrance to the medieval cite. The staff we lovely and...

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Thank Clairey S

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The hotel is ideally situated, facing the towers and city walls of the medieval Cité it welcomes you at the entrance to the drawbridge. The marriage of ancient and modern offers an interesting journey between the medieval and the contemporary.The hotel is totally unique : a rare elegance and model of aestheticism, it is a constant reminder of timeless good taste and defines the art of entertaining guests.Wine tasting and enjoyment in the panoramic bar…A special space, relaxation in the sun or shade around the heated pool, opening from Pâques to Toussaint or the heated Jacuzzi opening all the year. Relaxation, pleasure and absolute refinement in our luxury SPA CARITA ... more   less 

Additional Information about Hotel du Chateau

Address: 2 rue Camille Saint Saens, 11000 Carcassonne, France
Region: France > Occitanie > Aude > Carcassonne
Price Range: $251 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Chateau 4*
Number of rooms: 17
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Also Known As:
Du Chateau Hotel
Du Chateau Carcassonne
Hotel Style:
#2 Luxury Hotel in Carcassonne
#4 Romantic Hotel in Carcassonne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Chateau staff and other travellers.
6 questions
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Questions? Get answers from Hotel du Chateau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 4 was lovely”
lovetravel232, 29 Mar 2017 | Read review
“We booked two rooms and both were excellent!”
paulsJ5487IX, 25 Jan 2017 | Read review
“There is not enough room to shower without banging your elbows”
oskym, 24 Jan 2017 | Read review
“wide variety, in hotel or private entrance suites. Spa treatments and pool are great bonus.”
  • Luxurious Spa suites with private patios and access to pool.
ASHAY28, 26 Dec 2016 | Read review
“loved staying on the first floor”
Arlingtonian59, 1 Nov 2016 | Read review
5 of 5