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Inter-Hotel Carcassonne-Pont Rouge

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Inter-Hotel Carcassonne-Pont Rouge
Inter-Hotel Carcassonne-Pont Rouge
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248 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Reviewed 3 weeks ago

Stayed at the above last night...March 28th 2017...this used to be a Balladins hotel on the point rouge. Its got a great location,not far from la Cite,the wonderful mediaval area of carcassonne and le canal du midi is just up the road.The large industrial retail park is just a roundabout away. The staff are friendly really helpful and english speakers...

Thank ed r
Equipe R, Responsable réception at Inter-Hotel Carcassonne-Pont Rouge, responded to this review

Dear Sir, Thank you for having published this feedback. We understand the only negative points were technical points. Be sure we take note of your remarks. You were satisfied with the comfort and the quality of the Hotel and the staff, these are the principal aims of our work. Best regards, Sandrine, Front desk Manager

Carlisle, United Kingdom
Reviewed 24 January 2017

Probably the worst hotel in France! Filled with contractors who slam doors and are generally noisy all night – when asked to keep the noise down they were threatening and abusive. Staff would do nothing. Worst of all – one group from the UK appeared to be working in the hotel itself and reception just wasn’t interested. Wifi didn’t work...

2Thank Carlisle9999
Equipe R, Responsable réception at Inter-Hotel Carcassonne-Pont Rouge, responded to this review

Dear guest, we are really sad to read how disappointed you are..... I ensure you this English group was not at all working for us and we are sorry if they disturbed you. For the rest, maybe an accident happened in your room? Would you be kind enough to contact me directly at reception@hotelcarcassonne.eu? I want to get more details...

Luddenden Foot
Reviewed 20 January 2017 via mobile

Good value for money! Room very comfortable..super kingsize bed. I needed just one night stop over on my way to my home in Spain, this hotel was easy to find, comfortable and accomodated not just my partner and me, but our four dogs! Breakfast available but not tried as we had to leave early doors. Coffee and tea was available...

Thank John P
Equipe R, Responsable réception at Inter-Hotel Carcassonne-Pont Rouge, responded to this review

Dear Sir, many thanks for this so kind feedback. It was a pleasure to welcome you and "your family". I just remind you our breakfast is served every day from 6H00 AM , and before on demand. We hope you'll stop here again, returning from Spain maybe... Best regards, Sandrine, Front Desk Manager

Kinsale, Ireland
Reviewed 30 August 2016

We stayed for three nights + were lucky to have a kitchenette (fridge, microwave + sink), which we had not expected when we booked. We had a car, so suited us to stay on the outskirts. Lovely boulangerie close by + we had breakfast here, plus it is open on Sun morning. Rooms air conditioned, clean + adequate. We were...

Thank Colette C
Laguna Niguel, California
Reviewed 25 July 2016

The room was pretty basic with a large bed and was very clean. The breakfast was worth the 8 Euro price. The hotel was free wifi and free parking and is conveniently located to the town. The staff was very courteous and helpful.

Thank GJotblad
Alicante, Spain
Reviewed 22 July 2016

The hotel was not expensive with free parking and WiFi. The rooms were clean and basic. The location was easy to find and close to a commercial park with some cheap eateries. My wife found her bed very hard and suffered the next day, but I thought mine was ok. No access to the rooms until 16:00 sharp and they...

Thank Dick C
Cork, Ireland
Reviewed 28 June 2016 via mobile

Convenient location adjacent retail park with multiple restaurants and shops and 10 mins drive from old city of carcassone. Really friendly staff and great choice at buffet breakfast. Comfortable rooms with such nice airconditioning.

Thank Dromsoid
Romsey, United Kingdom
Reviewed 25 November 2015

This is a good mid range Hotel not too far from the centre of Carcassonne and La Cite. and a bowl of chopped fruit wich did look a bit tired. Overall an OK hotel at a good price. They did a really good weekend rate of only 56 euros for the 2 nights. I will use again.

1Thank blitzboy
Nadège D, Directeur général at Inter-Hotel Carcassonne-Pont Rouge, responded to this review

Dear Sir, We are glad that you enjoyed your stay « Bon week-end à Carcassonne » and we thank you to choose our establishment. We strive to best meet our customers and we take good note of your remarks that allow us to improve ours services. Looking forward to welcoming you again in our hotel, there are still great discoveries...

La Coruna, Spain
Reviewed 17 November 2015

Upon checkin we were told by the receptionist 6€ breakfast rate. We didnt book it. Next day we had breakfast and upon check out we were charged 8€ per breakfast. We informed the receptionist we were told upon checking that breakfast rate was 6€. she requested an email to be informed when the refund was done as she was unable...

Thank kokete1979
Nadège D, Directeur général at Inter-Hotel Carcassonne-Pont Rouge, responded to this review

Dear Sir, I'm sorry for your claim in relation to your stay from October 11, 2015. I will answer you the same thing that was said at the check-out and that we have also written by email. The breakfast price is mentioned in several languages : - When booking on the travel online agency website. - On the confirmation email...

Dubai, United Arab Emirates
Reviewed 31 October 2015

No hotel sign at all to see from road. Air conditioning in the room did not work. No view. Staff did not give us remote to open gate for car park. Location is bad. Out of the way....no convenient public transport. No shops around.

Review collected in partnership with Inter-Hotel
Thank 650kierand

234 photos of this hotel

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Hotel Balladins Pont Rouge Carcassonne, a hotel located just a few minutes from the medieval city by car of Carcassonne. Also the "Canal du Midi" is only at few meter of the hotel. It's the best quality-rate accomodation to visit south of France. ... more   less 

Additional Information about Inter-Hotel Carcassonne-Pont Rouge

Address: 110, Rue Yves de Kerguelen | ZI du Pont Rouge, 11000 Carcassonne, France (Formerly Hotel balladins Carcassonne/Pont Rouge)
Region: France > Occitanie > Aude > Carcassonne
Price Range: $70 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inter-Hotel Carcassonne-Pont Rouge 3*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from Inter-Hotel Carcassonne-Pont Rouge staff and other travellers.
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Questions? Get answers from Inter-Hotel Carcassonne-Pont Rouge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go here!!!!”
Carlisle9999, 23 Jan 2017 | Read review
“Beware of smoking neighbours”
Ntee6603, 9 May 2015 | Read review
“Ask for room at the back as main road at front rather noisy”
johnA53, 7 Apr 2014 | Read review
“The rooms at the rear of the hotel overlook fields rather than the main road. Our room was very quiet.”
StuartFromKirkham, 1 Nov 2013 | Read review
“Rooms overlooking the back of the Hotel have the sun coming up across the fields.Lovely.”
Charlie1506, 1 Nov 2013 | Read review
5 of 5