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11/06/2017 12/06/2017
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    Best Western Le Donjon Les Remparts

    2 rue du Comte Roger | Cite Medievale, 11000 Carcassonne, France
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 272*
          USD 163*
          USD 272*
          USD 163*
          Traveller (560)
          Room & Suite (215)
          Dining (33)
          Hotel de la Cite Carcassonne - MGallery Collection
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          Overview
          • Excellent38%
          • Very good44%
          • Average11%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “main building” (85 reviews)
          “car park” (81 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Pets Allowed
          Business Centre
          Laundry Service
          Self-Serve Laundry
          Shuttle Bus Service
          4.0 Star Hotel
          All hotel details
          Hotel de la Cite Carcassonne - MGallery Collection
          1,483 reviews
          #2 of 39 hotels in Carcassonne
           
          Mercure Carcassonne La Cite Hotel
          1,434 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel du Pont Vieux
          400 reviews
          #3 of 39 hotels in Carcassonne
           
          Hotel du Chateau
          734 reviews
          #4 of 39 hotels in Carcassonne
           
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          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
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          Reviewed 12 August 2013

          I stayed here for one night. This hotel is in a great location inside the castle walls. It fits in with the area and has a medieval feel to it with a knight in shining armour by the staircase. The room we stayed in the...More

          Helpful?
          Response from BW_hotel_donjon, Gérant at Best Western Le Donjon Les Remparts

          Dear Customer We would like to thank you for taking the time to leave a review on TA. We are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and...More

          Reviewed 12 August 2013

          To visit the magic fortified city of Carcassonne, one must stay inside its walls to experience a bit of the medieval ambiance that still roars through the stoned streets. I believe this is one of, if not the only, hotel that allows it which explain...More

          Helpful?
          Response from BW_hotel_donjon, Gérant at Best Western Le Donjon Les Remparts

          Dear Customer We would like to thank you for taking the time to leave a review on TA. We are extremely pleased to hear that you enjoyed your stay at the hotel Le Donjon, unique 4 stars hotel in the Medieval Citadel. Your satisfaction and...More

          Reviewed 10 August 2013

          What a gem of a place. location....location...did I say location!!!! Great restaurant as well. We enjoyed our stay. The rooms were large for France, Bathrooms large, beds comfortable and just overall a great stay. Would go back again and again! Everything you need is just...More

          Helpful?
          Reviewed 9 August 2013

          As others have said, you really want to stay in the citi (within the walls) to deal with the crowds. We stayed just one night but that was fine. The timing of our stay helped. In July we arrived at about 4 in the afternoon....More

          Helpful?
          Reviewed 5 August 2013

          We stayed at the Best Western last year when our rooms were in the Ramparts (about 300 metres from the main building). Although we had to walk to le Donjon for breakfast it was a pleasant walk and the rooms were excellent. This year we...More

          Helpful?
          Response from BW_hotel_donjon, Owner at Best Western Le Donjon Les Remparts

          Dear Guest, , Thank you for taking the time to let me know about the different aspects of your stay with us, which I read with much attention. Comments from our clients are one of the best means for us to improve our service and...More

          Hotel de la Cite Carcassonne - MGallery Collection
          1,483 reviews
          #2 of 39 hotels in Carcassonne
           
          Mercure Carcassonne La Cite Hotel
          1,434 reviews
          #10 of 39 hotels in Carcassonne
           
          Hotel du Pont Vieux
          400 reviews
          #3 of 39 hotels in Carcassonne
           
          Hotel du Chateau
          734 reviews
          #4 of 39 hotels in Carcassonne
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Shuttle Bus Service
          • Concierge
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • USD 133 - USD 231 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Romantic Hotel in Carcassonne
          • #3 Luxury Hotel in Carcassonne
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 62
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Cheap Tickets, Travelocity, Priceline, Evoline ltd, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Le Donjon Les Remparts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Occitanie >
          • Aude >
          • Carcassonne
          • Also Known As
          • Best Western Hotel Carcassonne ,
          • Best Western Carcassonne ,
          • Carcassonne Best Western
          Add Photo Photos
          Traveller (560)
          Room & Suite (215)
          Dining (33)
          Pool & Beach (1)
          Hotel & Grounds (462)
          Bathroom (25)
          Family and Play Areas (6)
          Nearby
          Hotel du Pont Vieux
          400 reviews
          .33 km away
           
          Hotel de la Cite Carcassonne - MGallery Collection
          1,483 reviews
          .09 km away
           
          Hotel Montmorency
          752 reviews
          .27 km away
           
          Hotel du Chateau
          734 reviews
          .27 km away
           
          Nearby Restaurants
          La Barbacane
          420 reviews
          .09 km away
          Restaurant Comte Roger
          817 reviews
          .01 km away
          Au Four St. Louis
          510 reviews
          .06 km away
          Le Plo
          662 reviews
          .08 km away
          Nearby Attractions
          Carcassonne Medieval City
          6,156 reviews
          .06 km away
          CHATEAU ET REMPARTS DE LA CITE DE CARCASSONNE
          3,901 reviews
          .06 km away
          Cathar Castles
          644 reviews
          .07 km away
          Cite de Carcassonne
          312 reviews
          .21 km away
          Questions & AnswersAsk a question
          patlangdon
          I just reserved on line and immediately upon receiving confirmation (2-3 minutes) realized that there is a 100% cancellation fee.....I was requesting rooms for May 2017, this is end of March 2017....I cancelled immediately, but received an email (2-3 minutes) saying 100% payment due even if cancelled. Please help...I can understand a cancellation penalty, but 100% for 5 minutes? If necessary I will dispute this with my credit card company. Please respond. thank you,
          29 March 2017|
          Answer Show all 4 answers
          Response from Sue A | Reviewed this property |
          I don't know their cancellation policy, but I wouldn't wait, just call them directly.
          0
          Votes
          Colleen M
          do they have an email address to contact them to ask about the parking lot for the car?
          25 January 2017|
          Answer Show all 6 answers
          Response from CammerT | Reviewed this property |
          You can message them directly on their website. They will email you back.
          1
          Vote
          Weelancashireladdie
          Is there secure parking?
          8 December 2016|
          Answer Show all 6 answers
          Response from travelbug3Melbourne | Reviewed this property |
          Yes! And it's not expensive. They drive alongside you there and then ferry you back to hotel. It is a gated carpark. A great service offered. You're best to book just in case.
          1
          Vote
          Room Tips
          "The ramparts were nice but I would ask for a room upstairs with a view. Our friends had the room next to us..."
          Read review
          "We stayed in the building opposite the main hotel overlooking the street, Generally quiet at night but there..."
          Read review
          "Ask for rooms 42 or 43"
          Read review
          "Quiet, large room on the 2nd floor."
          Read review
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