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07/05/2017 08/05/2017
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    Mercure Carcassonne La Cite Hotel

    18 rue Camille Saint Saens, 11000 Carcassonne, France
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 130*
    View Deal
    Traveller (265)
    Room & Suite (129)
    Dining (40)
    Hotel du Pont Vieux
     
    Hotel des Trois Couronnes
     
    Hotel Octroi
     
    Campanile Carcassonne Est - La Cite
     
    Overview

    • Excellent30%
    • Very good47%
    • Average16%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “old city” (83 reviews)
    “walled city” (38 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
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    Hotel du Pont Vieux
     
    Hotel des Trois Couronnes
     
    Hotel Octroi
     
    Campanile Carcassonne Est - La Cite
     
    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 3 weeks ago

    Airport coach stops very near the hotel. Room nice but if you canaffordit go for the Priviledge room. Food very good. Breakfast had everything you could want. Dining in the hotel was better value than some of the City restaurants.

    Review collected in partnership with Accorhotels.com
    Helpful?
    Reviewed 14 March 2017

    Our stay was for two nights. You can walk easily to the walled city. We have had friendlier service in lesser hotels. We enjoyed breakfast outside, but it was difficult as the service was wanting. Our room looked down onto the small pool which was...More

    Helpful?
    Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite Hotel

    Thank you for taking the time to tell us about your experience at the Hôtel Mercure Carcassonne la Cité. We are enjoyed to read that you had a nice stay in our hotel and that you appreciate to have an outside breakfast. Just let you...More

    Reviewed 7 March 2017

    We booked into the hotel for an overnight stay en route to Aix en Provence. The hotel is not designed for customer convenience, our room was at the end of two very long corridors with 4 steps in the middle of one of the corridors...More

    Helpful?
    Response from Alain D, Guest Relations Manager at Mercure Carcassonne La Cite Hotel

    Thank you for taking the time to tell us about your experience at the Hôtel Mercure Carcassonne la Cite. I am sorry that your stay did not meet your expectations and for this late answer, but before I could answer you it was necessary to...More

    Reviewed 28 February 2017

    As per previous reviews this hotel is ideally situated to visit the Citadel and the town of Carcassonne. It has secure parking. We had a privilidge room which was spacious, comfortable and overlooked the swimming pool and the ancient citadel. All the staff were friendly...More

    Helpful?1  
    Reviewed 13 February 2017 via mobile

    Ideal location, 5 mins walk from the castle and 15 from the new town, with free parking. Helpful and friendly staff who gave great recommendations of where to go in the town. Room was clean with great view of the castle.

    Helpful?
    Hotel du Pont Vieux
     
    Hotel des Trois Couronnes
     
    Hotel Octroi
     
    Campanile Carcassonne Est - La Cite
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Pool
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    Details
    • Price range
    • USD 99 - USD 197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Carcassonne
    • #5 Luxury Hotel in Carcassonne
    • #6 Romantic Hotel in Carcassonne
    Photos
    Traveller (265)
    Room & Suite (129)
    Dining (40)
    Pool & Beach (23)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Inchconnachan
    We would like to visit Narbonne using the train, probably an evening visit. Leaving hotel about 17.00h returning about 21.00h. Any advice would be welcome.
    28 November 2016|
    Answer Show all 10 answers
    Response from Trevor D | Reviewed this property |
    Sorry,we went by coach, and have no experience of the trains.
    0
    Votes
    Shacjs
    How far from the train station is the hotel ?
    23 May 2016|
    Answer Show all 3 answers
    Response from Alain D | Property representative |
    Hello there, The train station is 10 minutes driving by car.
    1
    Vote
    Google Translation
    geogeni
    o the quiet garden view rooms have a view to the old city
    29 November 2015|
    Answer Show all 2 answers
    Response from Alain D | Property representative |
    Nope, the ones located on the second floor do have one.
    0
    Votes
    Google Translation
    Room Tips
    "avoid tis hotel"
    Read review
    "Request rooms with citadel view on the 2nd floor"
    Read review
    "All seemed acceptable"
    Read review
    "Prestige rooms have free minibar and other advantages, probably not worth paying extra"
    Read review