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Surprisingly standards of cleanines were not met; pillows cases and bed sheets were with big holes on them; always dusty furniture in the room, the extra bed was like splash of blood or something - (thanks for changing it); bathroom tub rubber mat was daily...More
We stayed here because of travel points. What a great decision! Other reviewers didn't like staying in the separate Pavilion building but we were completely satisfied. Our room was very spacious and had a nice pantry with refrigerator (but its contents were rather pricey so...More
1 Thank Laurel M
Response from Grégoire S, General Manager at Waldorf Astoria Trianon Palace VersaillesResponded 31 May 2018
Thank you for your visit and thank you for taking the time to share your experience in our hotel and especially in our Pavillion building.
I am very pleased to see that you enjoyed your stay and the peacefulness of the place and...More
My husband and I had planned to spend our 30th anniversary in France, but an unexpected situation forced us into arriving ON the day of our 30th. We hoped to offset the long flight from California and the fatigue with a stay in Versailles -...More
My family stayed in the hotel during our visit to Palace of Versailles. What a beautiful hotel! very close to the palace, just a couple of minutes walk to the palace garden. Very friendly and helpful front desk staff, large and clean room. Great place...More
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We stayed in a family palace room and it was very spacious and comfortable. The service was excellent. The pool was relaxing and refreshing. Great views of the palace and park. We had dinner on the terrace and the food was good, however it seemed...More
I'm sorry I haven't been able to answer in a timely manner. I would say for your future trips, use my favorite chauffer service, Smart Drive Paris, for excellent service in a chauffeured black Mercedes. I know I know!!! A... More
I'm sorry I haven't been able to answer in a timely manner. I would say for your future trips, use my favorite chauffer service, Smart Drive Paris, for excellent service in a chauffeured black Mercedes. I know I know!!! A little pricey (but not that bad); how many times are you going to do this in your life?? I say go in style. Besides, the statement it makes to porters in your hotels? The jaw drops???
My chauffeur was Nicholas and he was ultra professional, personable, and put up with my terrible French!!!
Response from newcastle1111 | Reviewed this property |
You have an option when you get to grad du nord.you can get a taxi which will take 30 mins & is not expensive .if you want to get a train look at the versailles website & it will tell you how to get to versailles... More
You have an option when you get to grad du nord.you can get a taxi which will take 30 mins & is not expensive .if you want to get a train look at the versailles website & it will tell you how to get to versailles station.cant I suggest arriving in style book a car through Paris web services. Really good & they will meet you at the station door to door