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Best Western Hotel Mercedes Arc De Triomphe

CancelonUSD 134*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 169*
USD 134*
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USD 147*
USD 147*
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Best Western Hotel Mercedes Arc De Triomphe
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372 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Wales, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for the weekend. The building is still being renovated which meant that the windows are not fully double glazed. The room was therefore colder than expected and the traffic noise was barely insulated. It was nonetheless clean enough. The wifi wasn't working but was fixed the next day. The pillows were rather thin so overall, it made...

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Helpful?
Thank siocledpwdin
Management response:

Dear Customer Thank you for taking the time to post a comment following your stay. Our teams work on a daily basis to make your stays more enjoyable and we are delighted that the reported problem has been solved, we regret that you found the pillows too thin we could have exchanged them. Concerning the work of the facade we...

London, United Kingdom
Reviewed 1 week ago via mobile

A good budget hotel in a lovely location.Our room was clean,had a super shower and a very comfortable bed.The room had all the usual amenities.The big plus of this hotel is the location,leafy streets,patisseries,restaurants and the metro all close by.

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Helpful?
Thank Dan W
Management response:

Dear Customer, Thank you very much for taking time to review. Glad to hear the comfort and cleanliness met your expectations. And are delighted that you have kept the memory of your stay in Paris the good French pastries. Kind Regards Céline Moreaud Hotel Manager

Reviewed 4 weeks ago via mobile

Good stay at this hotel, wagram train station is 200m away. It is a 2 minutes walk. The outer side was under renovation during our visit. It hasn't met my expectations, I thought of a bigger room. 😁 However, everything goes well. The elevator is good for 2 persons. We had a great night sleep after a whole day of...

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Helpful?
Thank Elijah Marx Z
Management response:

Dear Customer, We are delighted to read you had a great night sleep after a whole day of exploring Paris and that you appreciated our situation. Our exterior renovations are nearing completion and hope to have the pleasure of welcoming you on your next stay. Sincerely yours. Céline Moreaud

Reviewed 4 weeks ago

My husband and I have just returned from 3 nights here. The hotel is in a fantastic location just a short walk from the hustle and bustle of central Paris. It's by no means luxury, yet suits tourists looking to get a feel for Paris. Its lift to all floors, however, is absolutely tiny; we would have preferred walking up...

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Helpful?
1Thank Monica T
Management response:

Dear Madam, We read that you appreciated your bedding as well as the nesspresso machine of your room, about the small size of our elevator but in a typical Parisian hotel like it will be difficult to envisage its change and we confirm its proper functioning. We would like to apologize for the work on our facade, but we have...

Los Angeles, California
Reviewed 5 weeks ago

We have stayed here twice, good location and clean and never a problem! Staff is friendly, they accept dogs and have a great breakfast. It is an old small hotel but done well, and you can check in/out quickly if your in a rush...

Review collected in partnership with Best Western
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Helpful?
Thank amandabe2017
Management response:

Dear Customer, We thank you for your loyalty, and your good words encourage the daily work of our teams. Looking forward to welcoming you soon, we send you our sincere greetings. Céline Moreaud Manager

London, United Kingdom
Reviewed 19 April 2017 via mobile

Bed was two single beds pushed together. Me and my partner basically sleet on our own single bed for 3 nights (not very romantic) We got recommended a restaurant by the old concierge with the moustache, the worst recommendation horrible food. Stop recommending that le corner cafe. I'm sure he gets something for the recommendation. They will serve you expensive...

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Helpful?
Thank Joeblack1987
Management response:

Dear Customer, We thank you for choosing the Best Western Mercedes for your stay in Paris and for taking the time to share your views. Your feedback is precious to us since it helps us to better understand your wishes and to constantly improve our services. We sincerely regret that your stay among us did not meet your expectations. If...

Quezon City, Philippines
Reviewed 14 April 2017 via mobile

We booked this hotel because of its proximity to The Arc de Triumph and the starting line of the Paris International Marathon. The rooms were small but of good size. The front managers were nice and friendly. Something to take note is the extremely small size of the elevator. It can only fit 2 persons maximum! So if you are...

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Helpful?
Thank Adelucia
Management response:

Dear Customer, We thank you for choosing our hotel for the Marathon and hope you enjoyed our location and that you were in good conditions for this magnificent Maranathon of Paris. Our property being rated we will not be able to change our entry when our rooms know that we have different categories for your next stay; Pleased to welcome...

Reviewed 13 April 2017 via mobile

Visited this hotel recently, was woken at 8 am both mornings by builders at my window hammering and drilling, the noise eventually stopped at 11am when it was to late. Approached the employee at reception and there was nothing they could do for me. Was very disappointed with my stay

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Helpful?
Thank Shannon S
Management response:

Dear Customer, We would like to thank you for taking the time to share your comments regarding your recent stay at the Best Western Mercedes Arc de Triomphe. Reading your feedbacks, I would like to apologize since your stay did not meet your expectations and wish to extend our sincere apologies regarding the inconvenience you experienced. The noise of the...

Watford, United Kingdom
Reviewed 16 March 2017

Where do I start, a very dark and dingy overpriced hotel in Paris. Hotel is dated with dark decor. No facilities, not even a bar. It is situated on a very busy road junction and every room faces the street, so constant traffic noise. Plumbing is even noisier. Beds are like sleeping on concrete and under my bed was dirty...

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Helpful?
Thank 575MarkT
Management response:

Dear Customer, I am more than sorry to read this feedback after your stay with us, as it is unusual for us to receive such a disappointment. I then take very seriously every remark that can be made to us, either positive or negative, and indeed my goal is to honor our reputation. I know that the feeling after a...

Seattle, Washington
Reviewed 10 March 2017

Elevator broken had to climb 5 flights of stairs, not fun. But real great staff. Construction in progress so quite noisy but good location. Close proximity to most tourists sights, good restaurants nearby. Internet did not work as properly.

Review collected in partnership with Best Western
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Helpful?
Thank ssgmgl
Management response:

Dear Customer, Thank you very much for staying with us, and leaving us a comment after your stay. Indeed, we encountered a technical problem on our elevator and we apologize. We hope that you will remember our ideal geographical location, excellent restaurants and above all the quality of service of our teams. Sincerely yours Céline Moreaud Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Le Mercedes vous accueille dans un batiment Art-deco des annees 1930. La construction de cet etablissement aux formes arrondies est signee par le celebre architecte Jacques Gruber, veritable figure du << style paquebot>>. L'hotel est situe dans le XVIIeme arrondissement a proximite des Champs Elysees et du Palais des Congres. Un quartier d'affaires et touristique en plein coeur de Paris, de ses boutiques de luxe et de ses monuments. Dans chaque chambre : nouvelles literies installees en 2013, machines a cafe Nespresso. Une salle de petit-dejeuner ornee des vitraux du reconnu Jacques Gruber, vous accueille chaque matin avec un air de voyage dans le temps. ... more   less 

Additional Information about Best Western Hotel Mercedes Arc De Triomphe

Address: 128, Avenue de Wagram, 75017 Paris, France (Formerly Best Western Hotel Mercedes)
Region: France > Ile-de-France > Paris
Price Range: $129 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Mercedes Arc De Triomphe 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Paris
Paris Best Western
Hotel Style:
#418 Luxury Hotel in Paris
#597 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Mercedes Arc De Triomphe staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If not getting breakfast there, theres a fab patisserie across the road!!”
monicatA9262ES, 28 Apr 2017 | Read review
“Avoid, there is not a good room.”
575MarkT, 15 Mar 2017 | Read review
“Don't use this hotel if you travelling with family.”
S3129PPchristiana, 31 Jan 2017 | Read review
“The tub/shower is small. I'm a 6-foot-4 man, so showers and bathrooms can be difficult for me anyway, but it's a tub with high sides, a faucet/shower head that's in the middle of the wall and a swinging door that blocks only half the tub. Consequently, taking a shower was next to impossible. ”
dwashburn2016, 6 Nov 2016 | Read review
“Junior Suite is amazing”
J5154NQdavido, 21 Oct 2016 | Read review
5 of 5
Cancelon
USD 134* /night
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Expedia.comUSD 147
Orbitz.comUSD 147
HotelQuicklyUSD 169
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Prices are for 1 room, 2 adults
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