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Hyatt Regency Paris Etoile

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#1,446 of 1,794 Hotels in Paris
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Hyatt Regency Paris Etoile
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2,333 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
Frankfurt, Germany
Reviewed 5 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank takanorih2017
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Reviewed 15 January 2017

I almost feel bad giving what is without a doubt my worst review. But upon reflection it is fully deserved. And I will review this quickly in bullet point format as this hotel doesn't even warrant my time - I write only to save someone else from going. - This is beaten and worn down hotel. Mold in the showers,...

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Thank bigappletraveller
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear bigappletraveller, Thank you for having taken the time to write a review on Trip Advisor. I am sorry to read that your experience with us was such a disappointment. Indeed, the hotel is currently being renovated, however we do our best to minimize the negative impact of these renovation works on our guests and I am sincerely confused that...

Waterloo, Ontario
Reviewed 14 January 2017 via mobile

In fairness, the hotel is doing renovations to upgrade the property. However, the upgrades are really that great and the hotel is extremely tired. Hyatt really needs to step it up if they want to bring this to the level of a typical Hyatt property. Long way to go. The service is excellent, but the facilities aren't. I will say...

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Thank Rob_KW
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Rob_KW, First let me thank you again for sharing your feedback. I understand your point of view regarding the wifi. Please, feel free to contact directly my assistant Audrey (+33 1 40 68 50 01) and she will be pleased to arrange your next stay with us over the phone and discuss further. It would be such a pleasure...

Los Angeles, California
Reviewed 14 January 2017

Great place, location and staff We where there for 9 days and there was no single day that we didn't enjoy being at this amazing hotel, we got a room with a view of the Eiffel Tower and it was amazing waking up every morning with the best view in town. Also the breakfast at the Restaurant Lafayette is awesome...

Review collected in partnership with Hyatt Hotels
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Thank FridaKalavera
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear FridaKalavera, Thank you very much for your enthusiastic comment. I am sincerely glad to read that your enjoyed so much our view and our staff, and am looking forward to welcoming you back very soon to Hyatt Regency Paris Etoile. Best Regards Michel Morauw General Manager

Reviewed 10 January 2017 via mobile

Despite the bad reviews we had read about before our trip on 08.01.17, I have to say that we found the hotel staff to be polite, very helpful and the room was clean and tidy, no bugs or noise. Although there is construction work going on, apart from a slight tapping sound for about a minute, we heard nothing else....

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Thank Dilly P
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Dilly P, First, let me thank you for having taken the time to write a review on Trip Advisor. It seems that you enjoyed your last stay with us, and it is always a pleasure for me to read that our guests spend a good time at Hyatt Regency Paris Etoile. We would be delighted to have you as...

Campbell, California
Reviewed 10 January 2017

The property is undergoing major renovations with over 60% of rooms out of commission as well as the main lobby. They are doing a pretty good job of not inconveniencing guests while they do this, and room rates are very low for the location, but the unrenovated rooms are really showing their wear and tear. (post renovation expect the room...

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Thank Russell D
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Russell D, I am glad to read your comment regarding the renovation. Indeed, we do our best to make this renovation as discreet as possible. Thank you very much for your comment and for pointing out many of our assets. Indeed, our location witch is directly connected to the Palais des Congrès and to the metro, is excellent and...

Athens, Greece
Reviewed 9 January 2017

Review collected in partnership with Hyatt Hotels
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Thank K2945RYpeterc
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Reviewed 7 January 2017 via mobile

It's like an horror hotel.There is renovation activity and everything was effected from these works.The entrance, the elevators, the service qıality were all effected very badly. The terrible thing was that i killed a huge insect in the bathroom!!! Which most probably occured by the construction activities.I don't want to speak about the noise of these activities between 10am to...

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2Thank Murat G
Hyatt_Regency_Paris, Directeur général at Hyatt Regency Paris Etoile, responded to this review

Dear Murat G, First, let me thank you for your comment. I am sorry to read that your stay with us did not meet your expectations, please accept my sincere apologies. I am deeply sorry that the noise of the renovation have bothered you. We do our best to make this renovation as discreet as possible. Regarding the service quality,...

زيورخ
Reviewed 5 January 2017

Based on trust in the Hyatt chain and because Hyatt is internationally renowned I have decided to reserve at the Hyatt Recency Paris Étoile in Paris for my holidays. Since lunchtime --- me, my wife and my daughter of four are suffering. My reservation was for three people. I arrive at the Hotel and I was given a small room...

Review collected in partnership with Hyatt Hotels
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3Thank raedh2017
Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Dear Raedh2017, I am sorry to read that your stay with us did not meet your expectations, please accept my sincere apologies. The quality of our service is our priority and be sure that we take good note of your comment and we will inform our staff. However we are currently working on renovating all our rooms, and also the...

Zurich, Switzerland
Reviewed 4 January 2017 via mobile

I normally do not complain but I really have to this time. My husband and I came to Paris to celebrate new years and when we arrived the check in staff was awful. We did not feel welcome at all. The guy at the check in desk was of African decent, don't remember his name but he was super rude...

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4Thank mimiimerii
Hyatt_Regency_Paris, General Manager at Hyatt Regency Paris Etoile, responded to this review

Dear mimierii, I am sorry to read that your stay with us did not meet your expectations, please accept my sincere apologies. Hyatt Regency Paris Etoile recently began an important renovation plan that covers all rooms, suites, corridors, outlets and meeting spaces. During this period of time, our staff is more than ever committed to delivering the best quality of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hyatt Regency Paris Etoile, formerly the renowned Hotel Concorde La Fayette, stands as one of the most impressive properties in the city, just minutes from both the Arc de Triomphe and the world-famous Champs Elysees, and within easy reach of the impressive La Defense complex. Offering so much more than a great location in this cosmopolitan city, our 34-storey hotel offers truly unique views over Paris from its 950 guestrooms and suites. ... more   less 

Additional Information about Hyatt Regency Paris Etoile

Address: 3 Place du General Koenig, 75017 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $181 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Paris Etoile 4*
Number of rooms: 950
Reservation Options:
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Also Known As:
Concorde La Fayette Hotel
Concorde La Fayette Paris
Concorde Lafayette Hotel
Hotel Style:
#471 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Paris Etoile staff and other travellers.
26 questions
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Questions? Get answers from Hyatt Regency Paris Etoile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eiffel tower view is a must - Try breakfast at sports bar.”
 of 5 bubbles lomu71, 13 Feb 2017 | Read review
“Ask for higher floor to get a good view of Paris”
 of 5 bubbles FrequentBizTraveler1, 11 Feb 2017 | Read review
“make sure the you are at least at the 20th floor for the view”
 of 5 bubbles joostb413, 22 Jan 2017 | Read review
“Stay at another hotel!”
 of 5 bubbles bigappletraveller, 14 Jan 2017 | Read review
“chose another hotel”
 of 5 bubbles JerryK659, 3 Jan 2017 | Read review
5 of 5