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Novotel Suites Paris Porte de la Chapelle

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Novotel Suites Paris Porte de la Chapelle
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1,112 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Aarhus, Denmark
Reviewed 2 December 2016 via mobile

The Novotel Suites are what they are, a concept that gives a fair price and a higher standard of rooms, compared to what you pay for the stay. But, you need to accept that this can also be a place where you might not have a place to sit for your breakfast if you come at the peak minutes. Also...

1Thank Kenneth B
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review

Thank you for your comments Kenneth. We look forward welcoming you for your next trip in Paris. All the team wish you a Merry Christmas. Jean-Marie

Reviewed 28 November 2016

My 12 year old son and I stayed for two nights here when we went to see France play against the All Blacks at the Stade de France. The hotel was clean the rooms were spacious, the walk-in wet room was great and the breakfast was good. We got a bus right outside the hotel to the stadium and the...

Thank Ken C
Auckland, New Zealand
Reviewed 25 October 2016 via mobile

The room was clean and have everything you need. However, the hotel is a bit stringy as we're a family of four people and we're staying for three nights but hotel only gave only a small water bottle for the whole stay. Also we have to asking for the 4th Towel everyday. The hotel didn't seem to be prepared with...

1Thank rujirac2014
Perth, Australia
Reviewed 21 October 2016

Summary - AMAZING breakfast buffet (well worth the extra cost when booking) - Rough, dodgy location (although, great cheap eats in this area) - Room has a notable sewer odour The breakfast buffet was amazing for the price, all hot drinks, cheese, charcuterie, french pastries, as well as eggs and sausages, and the usual breakfast sides. NOTE: Get to breakfast...

Thank charleypope
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review

Dear CHARLEYPOPE, Thank you so much for your comments and we're glad you enjoyed staying with us. Looking forward to welcome you back. Regards Mr. DRUMARE Jean-Marie Deputy Manager

Reviewed 1 October 2016 via mobile

Location is known not so preferable but we used car so it is still ok for us. But the service is unbelievably poor. On the day I left, the room card was not working in opening the door, I went down to refer the problem, the front desk staff changed. However I went up but still couldn't open the door....

2Thank Karen L
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review

Dear Karen, This is a shame you had to leave th hotel in such we coudn't explain you our maid are not allowed to open the door of the rooms and there have been some misunderstandings between everyone. We hope this won't deter you to stay within ACCORHOTELS. Regards Mr. DRUMARE Jean-Marie Deputy Manager

Reviewed 23 September 2016

We arrived by car to Paris and in a couple of minutes we were at the hotel parking lot. The security to enter the parking lot took us as surprise, later we understood why.Unfortunately the surrounding of the hotel were unpleasant to see, I wouldn't recommend to walk around at night.The service was good, the hotel looked neat and our...

1Thank Magali M
Melbourne, Australia
Reviewed 18 September 2016

The one good point. Our room was spacious, clean and being away from the freeway that goes past the front door, quiet. After that, I cannot see how anyone could rate thie hotel above one star - perhaps two at best. It is ringed by a free way and neighbours buidling that is decrepit and falling down. It is a...

1Thank AlbertL2007
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review
Google Translation

Estimado AlbertL2007, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel...

Reviewed 17 September 2016 via mobile

I decided to book this hotel since we have a very early morning flight to catch. After 4 days staying in the city we moved to this hotel for a night. The area of the hotel is very different with the bustling Paris, the hotel building is not fancy and even the hallway is too dark. I wasn't expecting anything....

Thank broccolibee
London, United Kingdom
Reviewed 3 September 2016 via mobile

Just returned from our trip to Paris. Area very rough. In fact before we even reached the hotel a very nice local stopped us from taking a very dangerous (his words) short cut and actually took us to the hotel. Obviously the hotel is not responsible for the area but I wouldn't recommend for families. The hotel itself was quite...

Thank donnalynno
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review

Dear DONNALYNNO, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Burton upon Trent, United Kingdom
Reviewed 31 August 2016

Stayed here while working on the Milipol exhibition. this is a pretty basic hotel that's nice and clean. rooms are spacious and quiet at night. food/ breakfast is very basic, and they only ever seem to have one person manning the bar and the reception, so you always have to wait a long time to be served/helped. during our visit...

Thank Lee_Mc1984
Gérémi A, Manager at Novotel Suites Paris Porte de la Chapelle, responded to this review

Dear Lee, Thank you for your comments and we're sorry you had to wait to be served at the bar as reception looks after the bar too but I4m glad to inform you we won't run out of lager anymore. Regards Mr. DRUMARE Jean-Marie Deputy Manager

210 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
4 star hotel with 187 inviting 30 m² suites. Enjoy our free unlimited Suitebox service, including hardwired high speed internet, calls to landlines within France, video and music on demand, multimedia area with chat, music, photos and more. 200 m from the metro, 2 km from Montmartre and the centre of Paris. 15 km from Roissy CDG Airport. 24 hr services including Boutique Gourmande refreshments, fitness area, business corner. Bar, free massages on Thursdays, pay parking. Accessible facilities. ... more   less 

Additional Information about Novotel Suites Paris Porte de la Chapelle

Address: 1 impasse Marteau, 75018 Paris, France
Region: France > Ile-de-France > Paris
Price Range: $99 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Suites Paris Porte de la Chapelle 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Suite Novotel Paris La Chapelle Hotel Paris
Accor Paris La Chapelle
Suitehotel Porte De La Chapelle
Hotel Style:
#396 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Paris Porte de la Chapelle staff and other travellers.
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Questions? Get answers from Novotel Suites Paris Porte de la Chapelle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better view.”
 of 5 bubbles Familia-de-cuatr0, 22 Sep 2016 | Read review
“Go somewhere else”
 of 5 bubbles AlbertL2007, 17 Sep 2016 | Read review
“Great beds and rooms”
 of 5 bubbles 173hilarys, 28 Jun 2016 | Read review
“Rooms seem fine but not much of a view!”
 of 5 bubbles ranshawrocks, 24 Mar 2016 | Read review
“Book a room at rear of hotel they are the very best”
 of 5 bubbles malcolm22015, 19 Feb 2016 | Read review
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