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Hotel Soft

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Hotel Soft
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1,058 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Reviewed 5 days ago NEWvia mobile

You can get a wonderful stay in this hotel, with nice and very lovely people's are working there and you have a good location it's close to the city center, also to stations: (GARE DE EST / GARE DU NORD) I give it 4 stars :) By the way they have tasty breakfast

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Helpful?
Thank Muhammed M
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Muhammed, A big thanks for this supportive review about us. Thank for choosing Hotel Soft for your Parisian getaway. The Soft hotel enjoys a good location near Gare du Nord and Canal Saint Martin. The staff appreciates your compliment about the service. Your mention on the delectable breakfast is appreciated. You will always be welcome in this place of...

Glasgow, United Kingdom
Reviewed 5 days ago NEW

Walked here from the Gare du Nord - managed to avoid the unlicenced taxi drivers and an extremely persistent beggar. Hotel is well located and plenty of Metro stations are in the neighbourhood although we never did work out how to use them. Our room was very small, came with a safe (not attached to anything though) and a mini-fridge....

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Helpful?
Thank Rossergruffydd
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Guest, Thanks for your very positive review concerning your experience at our Hotel. The Soft hotel enjoys a good location near Gare du Nord and Canal Saint Martin. The staff appreciates your compliment about the service. Your remark have been noted. We remind that our rooms' size varies from 12 sqm for the single, 15 sqm for the standard...

Shipley, United Kingdom
Reviewed 1 week ago

Stayed for long weekend. Staff very welcoming and efficient. The hotel is small and Bijou which means that we experienced no noise from neighbouring rooms or doors slamming etc as carpeted and quiet. Room adequate size as was bathroom and shower all spotlessly clean, bed very comfortable. There is a safe, also a mini fridge in room which we did...

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Helpful?
1Thank Shirley M
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Shirley M, Thanks for having taken the time to share your experience at Hotel Soft. All of the staff thanks you for your positive feedback about the service delivered. We feel grateful. In fact, our location grants an easy access to the main sights of Paris with stations and metro lines nearby. We're glad you appreciated our room price...

Sancerre, France
Reviewed 1 week ago

Hotel room was very small and the window opened onto a brick wall, we must have had the worst room in the hotel! Parking was impossible near there had to pay exorbitant over night rates at a parking place....so not good at all! i suggest the room with a wall..;should never be allowed, not great for the image!

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Helpful?
1Thank Chiccie
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Guest, Thank for your feedback. We are sorry your room didn't meet your expectation. In fact, this room is convenient for our customers who want perfect silence. If the client asks for a new room, we will immediately attribute him another one. The parking amounts to 24 euros pour 24 hours. We remind that it is the usual rate...

Reviewed 2 weeks ago

I stayed with my (adult) daughter for 3 nights and we were both very satisfied with this hotel. As others have mentioned, the staff were very friendly and happy to help. They also spoke reasonable English, making our communications a lot easier. Our room wasn't particularly big but ok size-wise, with comfortable beds and cotton sheets. The shower worked well...

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Helpful?
Thank Fiona G
Hotel-cmanager, General Manager at Hotel Soft, responded to this review

Dear Fiona, Thank you for your detailed opinion regarding your visit to Soft hotel. Your satisfaction with the service is a precious reward for our collaborators. Thanks for your gratitude. We are thrilled to read your positive assessment about the comfort, decoration, cleanliness, various breakfast and available amenities. One of our assets is our closeness to transportation. We are happy...

Reviewed 3 weeks ago

Small but clean and pretty rooms. Our bathroom was on the old side and we kinda had a bad shower (406), but has everything needed on a (short) citytrip. It was quiet at night so sleeping could happen without any problems. Breakfast was simple but had enough food to start your day on a good note. There are different metrostations...

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Helpful?
1Thank Laura S
Hotel-cmanager, General Manager at Hotel Soft, responded to this review

Dear Laura, Thanks for your opinion relative to your time at Soft hotel. We have the advantage to be located in a zone of transportation with railway stations Gare de l'Est and Gare du Nord, plus Jacques Bonsergent Château d'eau metro stations nearby. Your positive feedback about the calm, breakfast and cleanliness is appreciated. Your remark have been noted. We...

N. Lincs. U.K.
Reviewed 4 weeks ago via mobile

We stayed for three nights and loved this hotel. From the great welcome, the spotlessly clean rooms and linen, the inclusive breakfast to the enthusiasm of the staff it was great. We had upgraded our rooms, which were still not huge, but the beds were comfortable, the bathroom clean, the safe large enough to store a camera and an iPad....

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Helpful?
Thank JohnDN
Hotel-cmanager, General Manager at Hotel Soft, responded to this review

Dear John, Thanks for sharing the experience of your three night stay at at Soft hotel in Paris. All of the staff thanks you for your positive feedback about the service delivered. We feel grateful. We are also pleased to read your satisfaction with your room in terms of comfort, cleanliness and the available amenities. Your mention on our location...

Reviewed 4 weeks ago via mobile

It was one the best experience I had so far with hotels. Stuff were very friendly especially the recepcionist who with darj and curly hair( sadly I forgot his name) He went beyond our needs, nothing was ever an issue to ask , he was always happy to help. I only stayed there for 1 night at New Year's eve...

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Helpful?
Thank Gréta T
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Gréta, We thank you for redacting this so sympathetic review regarding your experience with Soft hotel in Paris. Your satisfaction with the service delivered is a reward for the whole team whose main priority is to make your stay as enjoyable as possible. Our reception Dahman sends you his sincerest greetings for your kind words. We have been thrilled...

Reviewed 4 weeks ago via mobile

The Hotel manager Dahmane was very helpful in showing us the quickest and easiest routes to and from the main attractions. Also the service was very fast and efficient. Very comfy! Highly recommend it!

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Helpful?
Thank Alia K
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Alia, Thank you sincerely for your so kind point of view in relation with your visit to Soft hotel in Paris. We are glad you enjoyed the quality of the service delivered. It was a pleasure to provide you with assistance for your moves in the city. Dahmane and the entire feel grateful for your nice words. Thanks for...

Reviewed 4 weeks ago via mobile

Stayed here for 3 nights and had no problems or issues whatsoever. Hotel was very clean and comfortable for my family too. Enjoyed my stay throughout the duration. It is also nearby the metro stations at Gare Du L'est and the Eurostar station at Gare De Nord. There is a also Carrefour express outlet nearby to get your daily necessities...

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Helpful?
Thank Yusri B
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Yusri, We want to tell you thank you for this nice review concerning your time at Soft hotel in Paris. The staff including Toufik and Ahmed thanks you for your supportive comment that rewards the work of an entire team. It was a pleasure to be at your service. We are thrilled you enjoyed your stay in company of...

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Staying in Canal Saint-Martin

Neighbourhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighbourhood has a dynamic, inspiring vibe.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 

Additional Information about Hotel Soft

Address: 52 B rue des Vinaigriers, 75010 Paris, France
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: $127 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Despegar.com, Travelocity, Priceline, Cancelon, TripOnline SA and HotelQuickly so you can book your Hotel Soft reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Soft Hotel Paris
Hotel Style:
#399 Romantic Hotel in Paris
#402 Family Hotel in Paris
#428 Business Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soft staff and other travellers.
19 questions
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Liverpool, United Kingdom
6 months ago
8 months ago
8 months ago

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Questions? Get answers from Hotel Soft staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view facing the road”
Rossergruffydd, 21 Apr 2017 | Read review
“I had a room on the side which was quiet. I didn't see other rooms so hard to compare!”
fionag648, 11 Apr 2017 | Read review
“Take your own kettle if you want to make your own hot drinks in the room.”
MattK906, 10 Mar 2017 | Read review
“We asked fro and obtained a room with a bath - Room 201”
david35beer, 1 Dec 2016 | Read review
“3rd floor rooms fine”
hkmm1956, 29 Jul 2016 | Read review
5 of 5