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Mercure Paris Opera Garnier

1,170 reviews
#518 of 1,809 Hotels in Paris
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Traveller (246)
Room & Suite (104)
Dining (24)
Overview
  • Excellent23%
  • Very good53%
  • Average18%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Mercure Paris Opera Garnier
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)Write a Review
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All reviewsprivilege roomsaint lazare stationgreat locationboulevard haussmannexpress breakfastgrands magasinsnice hotelwelcome drinkla fayettesmall roomgalleries lafayettearound the cornersmall streetminute walkbusiness tripnespresso machinecentral location
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1 - 5 of 398 reviews
Reviewed 5 days ago

1. At the first night I arrived the hotel they wanted to charge me 800 eurs (total room fee was 700 and it was already payed!!!). I did not want to pay that much deposit and the guy in the reception convinced me that they...More

Thank ozlemcelebi
Hotel's Favourite
Reviewed 3 weeks ago

Hotel located very close to the Saint Lazare station giving great connectivity. In addition to being close to some great restaurants around the corner. Arrived earlier than the checkin time and was given an early checkin and offered a lovely cup of coffee while the...More

Review collected in partnership with Accorhotels.com
Thank Pata2020
Response from h1913om, Guest Relations Manager at Mercure Paris Opera GarnierResponded 3 weeks ago

Dear Pata2020, Thank you for this perfect review on our hotel! We are really delighted that you enjoyed your stay and the prime location of the hotel. It is very important for us to provide an excellent quality of service to every guest. Be sure...More

Reviewed 1 week ago

If you love shopping this hotel "Mercure Paris Opéra Garnier" is the best. There are galeries Lafayette and le Printems nearby. Mtr is around the corner. I've been to this hotel for the 3rd time. This time I asked for a room facing the patio...More

Thank Quiny_xoxo
Response from h1913om, Guest Relations Manager at Mercure Paris Opera GarnierResponded 1 week ago

Dear Quiny_xoxo, Thank you for this perfect review on our hotel! We are really delighted that you enjoyed your stay and the prime location of the hotel. It is very important for us to provide an excellent quality of service to every guest. Be sure...More

Reviewed 3 weeks ago

This Hotel is very well located, one step from the Gare St. Lazare & very close to the Grand Galleries, Opera, Madeleine, Place Vendome & other wonderful places in Paris. It is clean and after its renewal looks impeccable. However, the bad thing of this...More

Review collected in partnership with Accorhotels.com
Thank Carlos L
Response from h1913om, Responsable relations clients at Mercure Paris Opera GarnierResponded 3 weeks ago

Dear Carlos L, Thank you for taking time to share your experience in our hotel. We are sorry to read that your stay did not meet all your expectations. We refurbished all the rooms and corridors recently. We adapted the rooms’ layout to make them...More

Reviewed 4 weeks ago via mobile

I traveld to paris on 20-30 Desember 2017. I stayed in this hotel . I want to say thank you to manager it was so clean and arranged in order. Kind and helpful employee, breakfast fresh and delicious..thanks manager of this hotelMore

Thank Shaghayegh K
Response from h1913om, Guest Relations Manager at Mercure Paris Opera GarnierResponded 4 weeks ago

Dear Shaghayegh K, Thank you for this wonderful review! We are really delighted that you enjoyed your stay in our hotel and we will be pleased to share this comment with all our staff and management. We look forward to welcome you again at Mercure...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
USD 146 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Green Hotel in Paris
#308 Luxury Hotel in Paris
#591 Romantic Hotel in Paris
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 146 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Green Hotel in Paris
#308 Luxury Hotel in Paris
#591 Romantic Hotel in Paris
Room types
Suites, Non-Smoking Rooms
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Traveller (246)
Room & Suite (104)
Dining (24)
Questions & Answers
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lsiders
26 April 2016|
AnswerShow all 5 answers
Response from Sarah5677 | Reviewed this property |
It's smaller...
0
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Room Tips
"Higher floors may be better but this is in an built-up urban area so might not make a difference- am adding..."
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"Higher floor have less noise if in front of Rue de l´Isly"
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"The rooms facing Gare St Lazare have wifi issues."
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"Don't book a room overlooking the street on weekend night!! Noise from the bars was quite loud."
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