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BEST WESTERN Plus Elysee Secret

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BEST WESTERN Plus Elysee Secret
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201 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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Reviewed 5 days ago NEWvia mobile

We stayed here for 4 nights over Easter (room 501). Admittedly this hotel is very, very small! However, having read the other reviews, we were already prepared for this. Despite being small, they have utilised the space quite well. The bathroom, which for me is the most important feature, was comfortably spacious. The rainfall shower was amazing! Free WiFi with...

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Thank Schyan Z
London
Reviewed 4 weeks ago via mobile

Stayed here in March 2017, client company booked us in. My colleague booked two nights as he wanted to check in very early from an overnight flight, I arrived late in the evening checking in just before midnight, the hotel had been warned I'd arrive late. The hotel is well located but absolutely tiny, almost Lilliputian. Check in desk/lobby is...

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Thank chrislunch
Elisabeth C, Responsable relations clients at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Guest, We thank you for the time you took to give us your feedback regarding your recent stay in our property. We are very sorry to read that your overall experience has not met your expectations. We have taken good note of your remarks: it will help us to work on improvement of the quality of our product and...

Cranbrook, United Kingdom
Reviewed 4 February 2017

Stayed at the Best Western Elysee Secret for business. Without doubt the hotel is in a fantastic location (within walking distance of all the sites!) but my room was small (even for Paris standards!). The staff were always friendly and helpful (and will recommend local places to eat). I think the hotel needs an upgrade (it feels a bit tired)...

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Thank Strings72
Elisabeth C, , and the team at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Strings72,   Thank you so much for sharing your experience on tripadvisor. We hope you enjoy Paris and its wonders. We were happy to welcome you to the Elysée Secret. See you soon. The whole team

Atlanta, Georgia
Reviewed 18 December 2016

We stayed in this hotel for 3 nights in April 2016. The rooms are not that large, but they were clean! We had a "suite" with a queen bed. The room was on the top floor and had a slanted ceiling, which was interesting! We weren't expecting US size rooms, so it was fine, and it was what we were...

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Thank MarciGA
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear guest, Thank you so much for sharing your expericence with us at Best Western Plus Elysée Secret. We are delighted that you have enjoyed your stay with us. The hotel is indeed small as it is a boutique-hotel but we make it cosy and comfortable. And of course, the location is fantastic. We hope to have the pleasure to...

Reviewed 7 November 2016 via mobile

The staff were friendly and helpful. As staying in Paris and for such a price, the hotel room was not spacious as expected. But it's a nice location for either go for sight-seeing or heading to shopping. There was an elevator which was essential for us as we had three large luggages and one small luggage when we left. And...

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Thank Stephen L
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Stephen Thank you for commenting on your experience at Best Western Plus Elysée Secret. We are glad to read that your stay was a success and that you have enjoyed our prime location. The entire team remains at your disposal to help you plan your next stay in Paris. Best regards,

Reviewed 27 October 2016

The hotel is perfectly located in the champs elysees of Paris...It's a huge advantage. A lot of attractions are very near. U can see the top of Grand Palais just from the outside of the hotel. The size of the room is not so small (compared to other hotels I have stayed in Europe). The room is clean and quiet....

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Thank Abhirupa G
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Abhirupa, Thank you for sharing your experience at Best Western Plus Elysée Secret. It is such a pleasure to read that your stay with us was a success, especially the location and the room. We hope to welcome you back again in the future. Best regards,

Westfield, Indiana
Reviewed 24 October 2016

despite a lot of research to select this location and hotel and a fully pre-paid reservation made over 6 months in advance, showed up with our bags mid afternoon only to be told they have no space and we have WALK (with our bags) to a different hotel a several blocks away (and several blocks further from metro stops, etc.)...

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1Thank Dave D
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Dave, Thank you for your comment on Tripadvisor. I do understand your disappointment regarding your reservation. As it the hotel staff explained, we experienced an unexpected overbooking and we are very sorry about this. This is the reason why we prepared your new reservation at Hotel Beauchamps, including a complimentary ugrade and breakfast to compensate the trouble you have...

Reviewed 22 October 2016 via mobile

We stayed here for 4 nights last week. A nice room. Friendly hotel staff, we were able to check in a little early. The room was small, but what one would expect unless you're paying the big bucks for a suite. Our room was on the corner facing two streets so it was a little noisy with the windows open....

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1Thank Mark R
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Mark, Thank you for sharing your experience at Best Western Plus Elysée Secret. It is a pleasure to read that you have enjoyed your stay in Paris and that the hotel has met your expectations. We hope to have the pleasure to welcome you back in the future. Best regards,

Houston, Texas
Reviewed 16 October 2016 via mobile

One block from the worlds most famous avenue. Place is tiny, but that is Paris. Very clean and well kept. Price included complementary mini bar. That was a huge perk considering I drink a lot of water. Beautiful views from the room. I slept with the window open only because I love the fresh air, thus not a loud street....

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Thank Shelby S
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Shelby, Thank you for sharing your experience. We are so happy to read that your stay with us was a success. We hope to see you again soon. Best regards,

Reviewed 15 October 2016 via mobile

This hotel was meant to be a nice luxury for the end of our trip so we spent a bit extra. We walk into this small hotel. Smells terrible, staff were not welcoming more like 'here's your key here's your room now piss off'. She didn't even come into the room and explain what how the hotel works like every...

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Helpful?
Thank Hannah M
Elisabeth C, Hotel Manager at BEST WESTERN Plus Elysee Secret, responded to this review

Dear Hannah, Thank you for sharing your experience at Best Western Plus Elysée Secret. We are very sad that your stay with us didn't meet your expectations. We deeply apologies for the inconveniences you have been throught. Be assured that it was not meant to happen as we try everyday to offer the best possible service to our guests. Your...

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Staying in Champs-Elysees

Neighbourhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available

Additional Information about BEST WESTERN Plus Elysee Secret

Address: 5 rue de Ponthieu, 75008 Paris, France (Formerly Best Western Premier Elysee Secret)
Region: France > Ile-de-France > Paris > Champs-Elysees
Price Range: $176 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Plus Elysee Secret 4*
Number of rooms: 26
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Hotel Style:
#456 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Elysee Secret staff and other travellers.
3 questions
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5 months ago

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Questions? Get answers from BEST WESTERN Plus Elysee Secret staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Having an espresso machine was a plus and our room was on the higher floor so not a lot of A/C noise”
M8926PJmichaelw, 27 Feb 2015 | Read review
“If you like to be left alone I a quiet environment then this is a lovely place to go.”
dulcym, 18 Aug 2014 | Read review
“all rooms looked great to me”
344semas, 23 Sep 2013 | Read review
“Order a room larger than the Standard Double if you have more than two pieces of luggage.”
dough140, 16 Sep 2013 | Read review
“Order a room on the 1st or 2nd floor.”
AlYemni, 12 Aug 2013 | Read review
5 of 5