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Mercure Paris Notre Dame Saint Germain des Pres

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Mercure Paris Notre Dame Saint Germain des Pres
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752 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Sao Paulo, SP
Reviewed 1 week ago

This is the 3rd time I stay at this hotel! On my check-in, on 04/02 around 2.30pm I presented my Platinum card and in an indifferent way the attendant asked me to fill out the forms and advised that I should sit and wait because my room was not available !! I did not accept this situation and I complained!...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Roberto P
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Roberto, Thank you for taking the time to review our hotel. It is regrettable to know that we were not able to live up to your expectations during your recent stay. Please accept our sincere apologies for overall service level you have received. Your comments have been taken into serious account and rest assured that these will be considered...

Bremen, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

There are two Mercure hotels very close to each other in this area. This one lies almost on a straight line from Notre Dame, not more than a 5-7 min walk away; so it is not to be confused with the one that is closer to the Luxembourg Gardens. Its proximity to the Latin Quarter, metro, RER and Notre Dame...

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Helpful?
Thank sehgalanuj
About Hotel's Favourite Review
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Guest, We are glad to read that you found our location to be suitable to your travel requirements and we are delighted to know that your experience has meet your expectations. We hope that we will have the honor to serve you again next time you visit Paris. Best regards,

London, United Kingdom
Reviewed 2 weeks ago

Stayed for three nights in early February. Rooms were small, but very clean and beds were comfortable. Excellent location for Notre Dame and other major tourist attractions and lots of good restaurants nearby. Staff were helpful and efficient. Would definitely come again

Review collected in partnership with Accorhotels.com
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Thank sue827
Reviewed 2 weeks ago via mobile

Where should I start? Let's start with the first and only positive.. The location of the hotel is very good, but then there's others in the same area. The rooms are very small, my air conditioning didn't work, some staff kept on speaking French to me whilst they knew I'm not French and the worst part is that I got...

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1Thank Maarten K
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Maarten, Thank you for taking the time to review our hotel Mercure Notre Dame Saint Germain des Prés. It is regrettable to know that we were not able to live up to your expectations during your recent stay. Please accept our sincere apologies for overall service level you have received. Your comments have been taken into serious account and...

Melbourne, Australia
Reviewed 2 weeks ago

We stayed at the Mercure Notre Dame St Germain des Près in early January and liked both the hotel and the neighbourhood. The staff were friendly and very helpful, especially the lady at the reception in the morning. We had a privilege room, which are the top floor and make for quieter rooms with great views over those typical Parisian...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Roland F
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Roland, Thank you for staying with us and for your feedback. It is a pleasure to receive such a positive feedback particularly regarding our great service. We are looking forward to see you again! Best regards,

England
Reviewed 3 weeks ago via mobile

Stayed for a night..the staff were accomodating..friendly and efficient. Had a room near street which was fairly noisy..never the less the hotel is in a good spot and would consider again. Breakfast was fairly standard fair for Paris Mercure

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Helpful?
Thank curlew
Agata B, Directeur général at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Guest, Thank you for staying in our hotel Mercure Notre Dame Saint Germain des Prés and for your comment. We are very sorry to read that you did not completely enjoy your stay. Please accept our apologies and know that we will take steps to improve the quality of our service. Best regards,

Exeter, United Kingdom
Reviewed 3 weeks ago via mobile

Lovely hotel in a quiet location very close to Notre Dame and the Metro. Staff were extremely helpful and attentive. Always helpful and spoke excellent English. Rooms were well appointed and loved the Bluetooth radio. Definately go back again.

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Thank Jetseta380
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Guest, Thank you for staying with us and for your feedback. It is a pleasure to receive such a positive feedback particularly regarding our great service. We are looking forward to see you again! Best regards,

Reviewed 14 January 2017

A great small hotel with lots of charm right in the middle of Saint Germain. The Metro is 100 steps away and there are 100 charming restaurants in the neighborhood. Just eight rooms per floor, most are small, and even my Privilege Room meant a slight sideways dance to get to the small balcony with a view of Notre Dame...

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Thank GeneSandbloom
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Guest, Thank you for staying with us and for your feedback. It is always a pleasure to receive such a positive feedback particularly regarding our great service. We are looking forward to see you again! Best regards,

Cambridge, United Kingdom
Reviewed 11 January 2017

stayed in hotel for 3 nights from 5th Attic room had bed close to slope. I have the bruise. Poor heating, shower max not hot enough. No maid on two days. Breakfast cold and understocked. Appear to be understaffed, cutting costs and corners.

Review collected in partnership with Accorhotels.com
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Thank Ross H
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Ross, We would like to thank you for staying with us and for your feedback, which will be very useful for us as it will help to better respond to our guests' needs. We are sorry to read that you did not completely enjoy your stay. Please accept our apologies and know that we will take steps to improve...

London, United Kingdom
Reviewed 9 January 2017

We wanted somewhere small in the middle of Paris from where we could walk almost everywhere and we found it. 46 rooms at a very good rate. You get what you pay for so the bathroom needed modernising and the mattress was a tad soft. The room was a good size for where we were and there were sufficient chairs....

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Thank Howard S
Agata B, General Manager at Mercure Paris Notre Dame Saint Germain des Pres, responded to this review

Dear Howard, Thank you for staying with us and for your comment. We are very glad that you have appreciated our hotel and staff service. We look forward to you returning soon. Best regards,

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Staying in Quartier Latin

Neighbourhood Profile
Quartier Latin
The Latin Quarter bursts with intellectual life, architectural splendour and ongoing merriment. The small streets are filled with classical buildings, student bars and lively eateries while the squares are dominated by historic monuments. The area is defined by the 800-year-old Sorbonne University, where Latin once prevailed, and is famous for the Pantheon which celebrates the great men and women of France. During the day students rush from classes to the library and intellectuals people watch from the terraced cafés. As night time falls the surrounding establishments fill up and the merriment really begins. The liveliest parts are around Rue Mouffetard, lined with crêperies and international street food eateries, and Place de la Contrescarpe characterised by terraced brasseries, this neighbourhood provides real nourishment for the mind, belly, and soul.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 5-minute walk from Notre Dame Cathedral, Île de la Cité and Île Saint-Louis, opposite the Sorbonne and right in the heart of the Latin Quarter, the Mercure Paris Notre Dame Saint Germain des Prés hotel enjoys a prime location. The hotel is easy to access from the RER B, RER C or Saint-Michel and Cluny-La-Sorbonne metro stations. Enjoy a relaxing stay in one of its comfortable, contemporary, air-conditioned rooms. In Paris city center, the Mercure Paris Notre Dame Saint Germain des Prés hotel is ideally located in the Latin Quarter to visit Paris, to go shopping or just to hang out. You will find nearby the Notre Dame Cathedral, Saint-Michel, the Louvre, the Sorbonne, the Panthéon, the Luxembourg Garden, and Châtelet Les Halles. Its great location allows a direct access to the Roissy CDG and Orly airports through RER B, as well as Montparnasse train station, Gare du Nord, Gare de l'Est and Austerlitz train station. The Mercure Paris Notre Dame Saint Germain des Prés hotel is a short walk away from the Panthéon, has a bar and a meeting room that can accommodate up to 25 people. The hotel gives you easy access to all of Paris. ... more   less 

Additional Information about Mercure Paris Notre Dame Saint Germain des Pres

Address: 20 rue du Sommerard | 5th Arr., 75005 Paris, France (Formerly BEST WESTERN La Tour Notre Dame Saint Germain des Pres)
Region: France > Ile-de-France > Paris > Quartier Latin
Price Range: $167 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Notre Dame Saint Germain des Pres 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Best Western La Tour Notre Dame Hotel Paris
Best Western Hotel Paris
Best Western Paris
Paris Best Western
Hotel Style:
#394 Luxury Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Notre Dame Saint Germain des Pres staff and other travellers.
13 questions
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Mississauga, Canada
Letchworth, United Kingdom
Madrid, Spain
over a year ago
Germany

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Questions? Get answers from Mercure Paris Notre Dame Saint Germain des Pres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for those at the back. They're really quiet”
 of 5 bubbles 732howards, 9 Jan 2017 | Read review
“High floor, inner courtyard facing rooms are quieter. Room 62 in particular is good.”
 of 5 bubbles sehgalanuj, 20 Nov 2016 | Read review
“5th Floor Privilege room”
 of 5 bubbles prabirsur, 3 Nov 2016 | Read review
“Corner room has a view”
 of 5 bubbles newfiecharm, 23 Sep 2016 | Read review
“Any room is a nice room”
 of 5 bubbles rabindrac2016, 21 Sep 2016 | Read review
5 of 5