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Mercure Paris Arc de Triomphe Etoile

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629 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Liverpool, United Kingdom
Reviewed 4 weeks ago

Have been for a weekend in Paris in January. Location is very good, within 7-8mins walking distance from Arch of Triomphe, Champs Elysees aswell and train stations. However massive dissapointment with the hotel itself. On arrival, the lady from the reception was welcoming but barely could understand each other as she could not speak english. In the travel/hospitality industry, you...

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Helpful?
Thank Madalina W
HOTEL’S FAVOURITE REVIEW
Reviewed 14 July 2016 via mobile

Excellent hotel. Location is within a couple of minutes from Eiffel Tower. Room are very clean. Breakfast is kind of pricey, but excellent buffet style with great selections. Staff was friendly and helpful. I will definetly stay there again and I would highly recommend this hotel.

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Helpful?
Thank Alnina1
About Hotel's Favourite Review
Reviewed 4 weeks ago via mobile

She staff are very friendly and helpful, nothing was to much trouble. Location is great with good access to metro. Rooms were very small (even by Paris standards) for two suitcases. There was only a sliding blind between the bed & bathroom/toilet offering no privacy - thank goodness it was my husband with me not a work colleague. Plastic cups...

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Helpful?
Thank Jigle
Germany
Reviewed 30 January 2017

Our stay was pleasant, clean room, helpful staff and great location. Our only complaint was the time it took to check out. With only one staff at the front desk we waited about 25 minutes. We will definitely stay in the Mercure again.

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Thank CanadianinGermany608
Houston, Texas
Reviewed 12 January 2017

Pros: *Location - 2 minute walk to Arc de Triomphe, Champs Elysees, and a metro station, restaurants and shops all around *Clean - room and bathroom were well kept and clean *Staff - friendly, kind, and helpful and even went above and beyond to accommodate us after a booking mishap that was not their fault *Quiet - though the area...

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Helpful?
Thank ShannaNanna84
Vale of Glamorgan, United Kingdom
Reviewed 7 January 2017

Quite a busy main street so it was ideal that we were a few floors up, so away from the noise that I imagine we would have had on the ground/1st floor. The street is full of shops, snack bars and restaurants so they have some early morning deliveries. This was our first break outside of the UK as a...

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Thank JessyB1991
Winchester
Reviewed 13 December 2016

Our big problem was with the bathroom. The sides of the bath were very high even for a person of 5ft 10ins, there was nothing to hold onto and the immovable shower posted the wrong way. The sink was an industrial sized rectangular one which wasted a lot of water for simple personal washing. Lighting generally was inadequate being peripheral...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank osterley
Dubai, United Arab Emirates
Reviewed 12 December 2016

We have stayed there before in Summer 2015 and it was ok, but this time was a disaster. The hotel treated us like beggars..and this is coming from a platinum member of Accor hotels, that means the treatment I've received includes the loyal customer's treatment! We have asked for a high floor room at the time of booking, they gave...

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1Thank HR8283
Reviewed 5 December 2016

Nothing special in this hotel - quite small rooms Not so clean Excellent location - very well placed Good price / quality ration Very good location for shopping – not so far from Champs Elysees and others turistic points Close to restaurants and not so far from metro stationbusiness near to La Defense At night good place for diner

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Thank Francisco S
Reviewed 11 October 2016

The hotel lies perfectly betwenn Arc de Triomphe and Place des Ternes. The room was clean and the furniture in good condition but the buliding in itself has no charm at all. The breakfast was under the average of a Mercure in terms of presentation and availabilty of the products.

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Helpful?
Thank Jean-Philippe S
Muriel G, General Manager at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you very much for taking the time to post your comment further to your stay at Mercure Paris Arc de Triomphe Etoile. It’s a pleasure to read that you enjoyed our ideal and central location. Please accept our apologies as the Breakfast did not meet your expectations; We took note and we will do our best to...

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Staying in Champs-Elysees

Neighbourhood Profile
Champs-Elysees
This area is characterized by its namesake avenue which extends northwest from the Louvre to the modern business district, punctuated by the iconic Arc de Triomphe. Grand embassies stand among impressive offices and presidential palaces; architecture from 19th century Universal Exhibitions, homes, art galleries, and 19th century streets designed by Baron Haussmann flank haute-couture boutiques. This neighborhood never rests, buzzing with visitors from around the world at all times of day and night, all within a stone's throw of the Seine.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A stone's throw from the Champs Elysees (at the foot of the Arc de Triomphe) easily accessible by Metro (lines 1, 2 and 6) and RER A, the Mercure Paris Arc de Triomphe Etoile hotel is ideal for your shopping trips. This hotel has been renovated to meet high quality, environmentally-friendly standards. All rooms combine the principles of color therapy with modern and elegant decor. ... more   less 

Additional Information about Mercure Paris Arc de Triomphe Etoile

Address: 27 avenue des Ternes, 75017 Paris, France
Region: France > Ile-de-France > Paris > Champs-Elysees , Batignolles-Monceau
Price Range: $158 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Arc de Triomphe Etoile 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Mercure Paris Arc De Triomphe Etoile Hotel Paris
Hotel Style:
#322 Business Hotel in Paris
#388 Luxury Hotel in Paris
#616 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Arc de Triomphe Etoile staff and other travellers.
8 questions
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Questions? Get answers from Mercure Paris Arc de Triomphe Etoile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room a few floors up to avoid noise”
 of 5 bubbles JessyB1991, 7 Jan 2017 | Read review
“Refuse to stay there if they cannot give you a non smoking room. Although it probably wouldn't worry smokers.”
 of 5 bubbles 709keitha, 14 Sep 2016 | Read review
“Bring a litre second bottle of water, the free one is small. Set the light to blue before sleep and swing the blinds across especially if road side.”
 of 5 bubbles Europsman, 15 Feb 2016 | Read review
“Rooms at the back of the hotel offer limited view but great slience”
 of 5 bubbles Thierry67200, 16 Dec 2015 | Read review
“Try to get the 882 or the 884”
 of 5 bubbles jeanfrancoisk803, 12 Dec 2015 | Read review
5 of 5