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Mercure President Biarritz Plage

Traveller (126)
Room & Suite (52)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
714Reviews
156Photos
4Q+A
28Room tips
Traveller rating
  • 167
  • 333
  • 154
  • 42
  • 18
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Popular mentions
Centrally located hotel within easy walking distance to most things. Breakfast was good and had a large selection and range. The hotel does not have a restaurant, but has an arrangement with a local nearby restaurant for evening room service. Car parking is next to hotel at
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Review collected in partnership with Accorhotels.com
The Mercure hotel, like the town of Biarritz is wonderful. I had a nice view of the ocean from my room. The staff was welcoming and the breakfast was very complete. This is an excellent place in the center of the community activities including a great market.
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Review collected in partnership with Accorhotels.com
Response from Christophe D, Directeur at Mercure President Biarritz Plage
Responded 4 Jan. 2019
Madame, Monsieur, I thank you for your testimony and my staff and myself are very pleased that you enjoyed your stay. I am sentive about your message concerning the welcoming of my team and the quality of the breakfast. We hope to welcome you again, Receive my best wishes for this new year, Best regards,
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This is a nice small hotel in France. As most of the reviews say the WiFi is not very good. This is very important to me. When I first arrived the put me in a dirty room but switched me to another once I told them of the problem. Breakfast was nice. But once again the hot
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Response from Christophe D, Directeur at Mercure President Biarritz Plage
Responded 29 Nov. 2018
Madame, Monsieur, I thank you for your message and to have choose the Mercure Président Biarritz. I apologize, for the inconvenience you had when you discover that the room the receptionnist gave you was dirty, as well for the cold food. I am reassured that the breakfast was at the level you wished. We hope to welcome you again, Best regards
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+7
Very beautiful hotel in Biarritz, with view to the ocean. The rooms are very stylish. The hotel offers in the lobby some refresments. The staff is very polite. Situated in the middle of a comercial street with Lafayette Galeries in front and I lot of great restaurants around
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Response from Christophe D, Directeur at Mercure President Biarritz Plage
Responded 27 Nov. 2018
Madame, Monsieur, Thank you for your testimony on TripAdvisor and to have choose the Mercure Président Biarritz. It is really pleasant to read that you enjoyed your stay, especially that you enjoyed the welcome of my team. We hope to have the pleasure to welcome you again in our establishment and you can believe me that my staff and myself are very proud that you recommend our hotel. Sincerly,
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The hotel is located a few blocks from the beach area. The room was small but had a comfortable bed and bedding. The shower/sink and toilet were in separate rooms. The room was clean and efficient. We had a 2nd story room with a view of the square in front. The hotel had many
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Response from Christophe D, Directeur at Mercure President Biarritz Plage
Responded 17 Sep. 2018
Madame, Monsieur, Thank you for you comment and to have choose the Mercure Président Biarritz for your visit in the Pays Basque. My team and myself are very happy that you enjoyed your stay with us especially the quality and comfort of the room and the bathroom. We hope to welcome you again for a next journey in Biarritz. Best regards.
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Photo provided by managementMercure President Biarritz Plage
Guest room
vue depuis la chambre située au huitième étage (sur neuf)
Vue de la chambre au 8eme étage ! Juste parfait !
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12345611
Bonjour, Each rooms are equipped with a minibar to refresh cans of drink. But those minibar are not considered like fridge. You can ask at the reception staff to store some baby stuff, in our fridge. Regards, Christophe Dumas Directeur
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Sorry, don't know. We went by train.
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Bonjour, Nous n'avons pas de chambres communicantes mais nous proposons des juniors suite de 32m² pouvant accueillir une famille de deux adultes et deux enfants, Bien cordialement, Christophe Dumas Directeur
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Merci à vous toutes et tous d'avoir répondu à Alexandra, les consommations dans le minibar sont payantes, vous avez une fiche récapitulant les boissons proposées avec les prix, prés du meuble (nous ne prenons personne en défaut). En effet, Annie L. les boissons (offre sans alcool) sont comprises dans le prix des chambres "Privilège" et non exécutive (je rectifie pour la bonne cause). Dans toutes les chambres vous avez un plateau proposant des boissons chaudes : utilisation à discrétion. Dernier points, vous avez une bouteille d'eau offerte qui vous attend dans la chambre à votre arrivée. Bien Cordialement,
0 votes
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"Poor wi fi"
"Choose Ocean View. Privilege rooms not worth the additional cost. All rooms (bar non Ocean facing suites) are same size and layout."
"You can't have get a quiet room and a view - we got quiet room but it had a view of a car park."
"Ask for a room away from the lifts - unfortunately it isn't something I ever remember to do."
"If you are visiting off season when aircon is off maybe ask for a room at back as there is traffic noise when the window is open"
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123456
PRICE RANGE
USD 100 - USD 247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotel biarritzbest western biarritz
LOCATION
FranceNouvelle-AquitainePyrenees-AtlantiquesBasque CountryBiarritz
NUMBER OF ROOMS
69
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