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Mercure Le President Biarritz Centre

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Traveller (108)
Room & Suite (64)
Dining (7)
Overview
18 Place Georges Clemenceau, 64200 Biarritz France See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
4 Star accommodation
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (659)
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LanguageEnglish
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23
52
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Show reviews that mention
All reviewsdepartment storegreat locationhotel's servicestandard hotelreception staffocean view roomstayed here for two nightsbars and restaurantsbreakfast roomnice hotelclean roomsbooked this hotelmin walkmain beachseafrancelighthouse
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1 - 5 of 115 reviews
Reviewed 1 week ago via mobile

Great location and views of the beach. However, no Accor silver member drinks vouchers and very poor WiFi. Emailed ahead re Honeymoon trip but hotel offered nothing unlike other hotels durinf our break.More

Thank Nik S
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 3 days ago

Madame, Monsieur, Thank you in choosing the Mercure Président Biarritz and for your comment. I am sorry if the quality of service has not lived up to your expectations. Everything will be done so that it does not happen again and thus regain your confidence...More

Reviewed 4 weeks ago via mobile

Great location - easy walk to beach, shops & plenty of restaurants, cafes & bars. Rooms are fine - tidy but small. Nice breakfast & friendly & helpful staff. The first WiFi didn’t work however once we spoke to reception they quickly suggested an alternative...More

Thank Josephine L
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 3 weeks ago

Madame, Monsieur, I thank you in choosing the Mercure Président Biarritz and for your nice message on Tripadvisor. I apologize for the Wifi but I am reassured that my team found a solution. My staff and I are glad that your stay went well and...More

Reviewed 9 July 2018 via mobile

Nice hotel. Rooms are ok. It lacks a personal touch which makes it a bit anonymous. It’s definitely not in the city center. It takes a 20 minutes walk to get there. Breakfast is good, service ok. Price related to quality is good.More

Thank Eduard D
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 9 July 2018

Madame, Monsieur, Thank you for your comment. I think you must make a mistake because you say the hotel is not in the city center and you have to walk 20 minutes to get there. But the Mercure President Biarritz is in the very heart...More

Reviewed 6 June 2018

A really bad hotel experience. When we checked in we were told breakfast was included but when we checked out the next morning they said it wasn't and charged us €18 each for a cup of coffee and a croissant. The toilet in the room...More

Review collected in partnership with Accorhotels.com
Thank derekchelley
Response from Christophe D, Directeur général at Mercure Le President Biarritz CentreResponded 11 June 2018

Dear Sir or Madam, We thank you for taking time to post your comment. We feel sorry that your experience was so poor with us. Regarding breakfast, there must be a misunderstanding as you receive yourself a booking confirmation via e-mail for a room without...More

Reviewed 11 May 2018

Location is fantastic, 2 min walk to the big beach - nice beach with lots of surfers. Reception staff was really good, rooms nice, free wifi and a good breakfast. A really good find and will deifnately be backMore

1  Thank flyrobfly
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 11 May 2018

Madame, Monsieur, Thank you for your message on Tripadvisor, my staff and myself are very glad that you had enjoyed your stay with us. I am so sensitif about your testimony concerning the professionalism of the reception staff, the confort of the room and the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Details
Price range
USD 147 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 147 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (108)
Room & Suite (64)
Dining (7)
Questions & Answers
Ask a question
Louise S
27 August 2017|
AnswerShow all 3 answers
Response from Christophe D | Property representative |
Bonjour, Each rooms are equipped with a minibar to refresh cans of drink. But those minibar are not considered like fridge. You can ask at the reception staff to store some baby stuff, in our fridge. Regards, Christophe... More
0
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Michael S
9 January 2015|
AnswerShow all 2 answers
Response from Viaggiatoreinglese | Reviewed this property |
Sorry, don't know. We went by train.
0
Votes
Room Tips
"Poor wi fi"
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"Choose Ocean View. Privilege rooms not worth the additional cost. All rooms (bar non Ocean facing suites..."
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"You can't have get a quiet room and a view - we got quiet room but it had a view of a car park."
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"Ask for a room away from the lifts - unfortunately it isn't something I ever remember to do."
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