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Mercure Le President Biarritz Centre

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Traveller (108)
Room & Suite (48)
Dining (4)
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Ratings and reviews
  • Excellent20%
  • Very good50%
  • Average22%
  • Poor6%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Pets Allowed
Wheelchair Access
Meeting Rooms
Dry Cleaning
Free Parking
Restaurant
Room Service
Family Rooms
4 Star Hotel
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Location and contact
18 Place Georges Clemenceau, 64200 Biarritz, France
3.3 km to Biarritz Parme Airport
230 restaurants are within a 0.5 km radius
0.9 km from Rocher de la Vierge
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Reviews (649)
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All reviewsdepartment storegreat locationhotel's servicestandard hotelocean view roomreception staffstayed here for two nightsbars and restaurantsbreakfast roomnice hotelclean roomsa great staymin walkbooked this hotelmain beachalexandrasea
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1 - 5 of 113 reviews
Reviewed 1 week ago via mobile

Nice hotel. Rooms are ok. It lacks a personal touch which makes it a bit anonymous. It’s definitely not in the city center. It takes a 20 minutes walk to get there. Breakfast is good, service ok. Price related to quality is good.More

Thank Eduard D
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 1 week ago

Madame, Monsieur, Thank you for your comment. I think you must make a mistake because you say the hotel is not in the city center and you have to walk 20 minutes to get there. But the Mercure President Biarritz is in the very heart...More

Reviewed 6 June 2018

A really bad hotel experience. When we checked in we were told breakfast was included but when we checked out the next morning they said it wasn't and charged us €18 each for a cup of coffee and a croissant. The toilet in the room...More

Review collected in partnership with Accorhotels.com
Thank derekchelley
Response from Christophe D, Directeur général at Mercure Le President Biarritz CentreResponded 5 weeks ago

Dear Sir or Madam, We thank you for taking time to post your comment. We feel sorry that your experience was so poor with us. Regarding breakfast, there must be a misunderstanding as you receive yourself a booking confirmation via e-mail for a room without...More

Reviewed 11 May 2018

Location is fantastic, 2 min walk to the big beach - nice beach with lots of surfers. Reception staff was really good, rooms nice, free wifi and a good breakfast. A really good find and will deifnately be backMore

1  Thank flyrobfly
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 11 May 2018

Madame, Monsieur, Thank you for your message on Tripadvisor, my staff and myself are very glad that you had enjoyed your stay with us. I am so sensitif about your testimony concerning the professionalism of the reception staff, the confort of the room and the...More

Reviewed 30 December 2017 via mobile

Thank you Alexandra, Christophe and team for your hospitality and professionalism.. It was a great stay at your place during the Chistmas days. The ocean view while the December storm was happening (> 60 knots) was spectacular. Alexandra is the best :-)More

Thank Etienne S
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 31 December 2017

Madame, Monsieur, Thank you for your testimony on TripAdvisor as well to choosed the Mercure President for your last visit in the Pays Basque. I am so glad to read your satisfaction and for all of us it is a great reward. I am very...More

Reviewed 4 December 2017 via mobile

We recently had visit to Biarritz and booked 3 rooms, the place is great and especially thanks to Alexandra at front desk. She was so helpful and cooperative as always. This was our 2nd stay in a year time. We recommend everyone this hotel to...More

Thank Najaf A
Response from Christophe D, Directeur at Mercure Le President Biarritz CentreResponded 18 December 2017

Madame, Monsieur, My team and myself we thank you for your nice testimony on tripadvisor and as well in choosing the Mercure Président for your last stay in Biarritz. It is a really pleasure to read that you recommend our hotel to the readers of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Details
Price range
USD 167 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 167 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Biarritz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (108)
Room & Suite (48)
Dining (4)
Questions & Answers
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Louise S
27 August 2017|
AnswerShow all 3 answers
Response from Christophe D | Property representative |
Bonjour, Each rooms are equipped with a minibar to refresh cans of drink. But those minibar are not considered like fridge. You can ask at the reception staff to store some baby stuff, in our fridge. Regards, Christophe... More
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Michael S
9 January 2015|
AnswerShow all 2 answers
Response from Viaggiatoreinglese | Reviewed this property |
Sorry, don't know. We went by train.
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Room Tips
"Poor wi fi"
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"Choose Ocean View. Privilege rooms not worth the additional cost. All rooms (bar non Ocean facing suites..."
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"You can't have get a quiet room and a view - we got quiet room but it had a view of a car park."
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"Ask for a room away from the lifts - unfortunately it isn't something I ever remember to do."
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