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Hotel du Palais

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Traveller (694)
Room & Suite (288)
Pool & Beach (119)
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Overview
  • Excellent72%
  • Very good16%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“napoleon iii”(11 reviews)
“grand dame”(5 reviews)
“old world”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,183)
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302 results
Traveller rating
209
48
25
14
6
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Time of year
LanguageEnglish
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209
48
25
14
6
Show reviews that mention
All reviewsnapoleon iiigrand dameold worldformer palacesummer palaceguerlain spareal palacebeautiful hotelvilla eugeniebeautiful poolexceptional hotelthe main dining roomfive star hotelpool sidehigh ceilingsocean viewpublic rooms
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1 - 5 of 302 reviews
Reviewed 1 week ago via mobile

Elegant five star palace in the traditional style. Impeccable service, beautiful situation overlooking the ocean. There is a great spa open to guests. Outdoor pool area was being refurbished while we were there but will be open for summer 2018 Doesn’t come cheap but well...More

Thank Joan D
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 1 week ago

Dear Customer, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais. We look forward to welcoming you again. Yours sincerely. L'Hôtel du Palais

Reviewed 2 weeks ago

I wanted to make a booking for the hotel and to dine in the L’imperatice restaurant. As I was in Biarritz, I decided to do this in person. However, there was a doorman at the front gate who refused to let me in. He said...More

1  Thank A-and-SLondon
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 1 week ago

Dear Guest, Thank you for taking the time to post us your feedback regarding your recent experience. I would like to assure you that I have taken on board your comments and will bring to our staffs attention your feedback to avoid issues like this...More

Reviewed 3 weeks ago via mobile

Hotel du Palais was a real pleasure for a special celebration. The service was impeccable and all our wishes were attended to very discreetly both in the bar and the restaurant. Although expensive the ambience justified this and even small details attended to! The overall...More

Thank L5398DLdavidw
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 3 weeks ago

Dear Customer, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais. We are delighted to read that your expectations for this special occasion have been...More

Reviewed 15 February 2018

I was touring the whole of the French coast with my husband and Biarritz was definitely not to be missed. This hotel is such a landmark. With its impressive history as well. The room was very elegant, the pool was very pleasant. We did have...More

Thank 717Biba
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 16 February 2018

Dear Customer, Thank you so much for sharing your experience with us on Trip Advisor and taking your valuable time to write us about your recent visit to Hotel du Palais. Your feedbacks have already been enthusiastically shared with our colleagues already and we look...More

Reviewed 14 December 2017

In October, 2017 we stayed at the Hotel du Palais. After lunch I went to swim. Because of the exceedingly rough surface next to the pool I wore little sandals from the spa. After missing an unmarked, small step I slipped on the sandals, fell...More

5  Thank russianhill2
Response from HotelDuPalais, Responsable relations clients at Hotel du PalaisResponded 28 December 2017

Dear Mrs LaRusso, As we already told you, we are deeply sorry for what you have encountered but we’re also very disappointed to read this comment. After investigating with all team members, I’m sorry to tell you that this review doesn’t reflect the reality. When...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 398 - USD 1,586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#2 Spa Hotel in Biarritz
#2 Luxury Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 398 - USD 1,586 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Biarritz
#1 On the Beach Hotel in Biarritz
#2 Spa Hotel in Biarritz
#2 Luxury Hotel in Biarritz
#4 Romantic Hotel in Biarritz
#13 Business Hotel in Biarritz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (694)
Room & Suite (288)
Pool & Beach (119)
Dining (105)
Amenities (52)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Marjorie Y
20 April 2017|
AnswerShow all 5 answers
Response from jpcapiton | Reviewed this property |
Yes, the concierge will assist you Great impeccable service. No snags, it is always perfect. Above expectations
0
Votes
Evelyn T
15 February 2017|
Answer
Response from Rick_Goold | Reviewed this property |
Do not know
0
Votes
Nerea O
18 June 2015|
Answer
Response from Liz M | Reviewed this property |
Not sure that you can but worth enquiring at reception.
0
Votes
Room Tips
"Although very expensive, rooms with a sea view are a must."
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"suite 210 very very spacious and lovely. many windows on the ocean in the living room and big window in..."
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"Our upgraded room was very nice and new and clean. Room number 35 - newly renovated. Very nice view."
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"The rooms looking up the beach to the lighthouse are very restful as you can leave the windows ajar and be..."
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