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Mercure Bordeaux Cite Mondiale Centre Ville

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691 Reviews from our TripAdvisor Community

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Showing 185: English reviews
La Bourboule, France
Reviewed 15 May 2013

My wife and I stayed for four nights to celebrate our wedding anniversary and we were not disappointed! The staff were particularly helpful and friendly; all requests were dealt with efficiently, and the room was always cleaned to a high standard. Although breakfast was not cheap at 16.50 E per person, it was of high quality and there was a...

Review collected in partnership with Accorhotels.com
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1Thank 258Peter
Porth
Reviewed 14 May 2013

Having stayed at other hotels in Bordeaux on previous occasions we were pleasantly surprised with this hotel. The check in was efficient and our room was ready on arrival at mid-day. The room was of a good size, clean and comfortable. Breakfast on both mornings of our stay was of good standard. The staff we found to be attentive, helpfull...

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Thank RayRhondda
London, United Kingdom
Reviewed 13 April 2013

True to form, the Mercure provides a decent basic bed for the night, but whoever designs the decor (in all the Mercure hotels) needs a lesson in the meaning of chic. Garish plastic sofas and furniture show lack of taste and cutting corners and don't make any contribution to a feeling of relaxation. On the contrary, the very sight of...

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Thank Castelet
SOUETRE, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for your comments regarding your stay with us and want to make some clarifications. Indeed, the decor is completely redone in 2012 style trend in France and it is brand Kartell furniture, a brand whose reputation is well established and whose rates have nothing to do with furniture plastic which you speak. However, we understand that this is...

los angeles
Reviewed 11 April 2013

My wife and I stayed for two nights, both because this hotel was the venue for an old friend's party and because I am an Accor club member. The staff were friendly and helpful, though for the most part very young and inexperienced (it made no sense for a young waitress to object to us choosing a table for four...

Review collected in partnership with Accorhotels.com
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1Thank johnnyairbus
SOUETRE, Directeur général at Mercure Bordeaux Cite Mondiale Centre Ville, responded to this review

Thank you for the comments that you wore on our stay in our hotel. We would like to clarify that we actually train young adults restoration trades but they are always supervised by our permanent staff. Sometimes they make mistakes we have to correct. Regarding the separate bathroom toilet, this is an advantage in France which allowed us to obtain...

Amsterdam, The Netherlands
Reviewed 11 April 2013 via mobile

Have stayed here only one night, and that was a good one. The hotel rooms are comfortable, although you might be able to hear some of the people in the next room. The staff is friendly. I loved the view of their restaurant / breakfast room, with a terrace that lets you see all over the river and city. Breakfast...

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1Thank My_guideJS
Ireland
Reviewed 26 February 2013

This is located beside the conference centre in a modern courtyard and is very much a conference centre hotel. The decor is not to my taste and was tired and drab in places but my room was large and the bed comfortable. I had a lovely view out over the rooftops. There was a damp musty smell in the room...

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2Thank Tripadee
Bristol, United Kingdom
Reviewed 21 September 2012

As it's name suggests this hotel is within the Congress Centre of Bordeaux but is 100 metres from the river and promenade and 10 minutes walk to the "old town" one way and to the recently developed quay the other way.The area behind the hotel is the Antiques district with a lot of restaurants and bars surrounding the market which...

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3Thank meanderstravels
South Bucks
Reviewed 19 September 2012

Only stayed one night whilst travelling through France. We had used our points with Nat West to pay for the room and had a booked a superior one not knowing what to expect as they differ so much from place to place and thinking that as we were using ' points ' we would not get the best of rooms....

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2Thank LDSouthBucks
Edinburgh, United Kingdom
Reviewed 13 September 2012

We stopped off in Bordeaux on the way home from Spain. Chose the hotel because of secure parking (we have a ragtop). Public parking but secure & costly. Easy to find- follow signs to Cite mondialepark & get lift up to just outside the hotel. A business hotel- facilities were limited at weekend & breakfast service slow- 2 staff had...

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Thank 4wheelsonmywagon
Dublin, Ireland
Reviewed 14 August 2012

Positives I liked the modern look Big room. Had a fridge. Good air con. Nicely decorated. Cool bathroom Very helpful reception staff that spoke good English Riverside location. 10 minutes from the main drag. Food market on the quai beside the hotel on a Sunday morning We drove to the hotel. It was very easy to find using the sat...

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2Thank mytuppenceworth

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the city center, on the banks of the Garonne River, right in the heart of a historic district of Bordeaux. Restaurant, terrace, room service, function room, 5 meeting rooms and a park. The hotel has a maritime themed decor. ... more   less 

Additional Information about Mercure Bordeaux Cite Mondiale Centre Ville

Address: 18 Parvis des Chartrons | 20 quais des Chartrons, 33074, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: $131 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Cite Mondiale Centre Ville 4*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bordeaux Cite Mondiale Centre Ville staff and other travellers.
2 questions
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Stirling, Scotland, United Kingdom
over a year ago

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Questions? Get answers from Mercure Bordeaux Cite Mondiale Centre Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with air-conditioning (especially in August)”
 of 5 bubbles Titanium_13, 5 Sep 2016 | Read review
“We had a basic room with no real view. Perhaps pay a bit more for a superior room but other hotels may offer more for your money.”
 of 5 bubbles davidhR2625KJ, 24 Aug 2016 | Read review
“All rooms are from the second level and up, with elevator, and similar views of the old rooftops.”
 of 5 bubbles Trishannnc, 27 Jul 2016 | Read review
“Find another hotel.”
 of 5 bubbles Wola, 25 Jul 2016 | Read review
“Higher floor rooms preferred”
 of 5 bubbles MMO_Istanbul, 22 May 2016 | Read review
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