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BEST WESTERN Monopole Metropole

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979 Reviews from our TripAdvisor Community

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Showing 446: English reviews
London, United Kingdom
Reviewed 17 September 2016

Friendly welcome, and assistance to park car in their underground car park, very steep and narrow, but worth while as hard to find parking locally. Room very comfortable normal Best Western standards. The WiFi was weak but usable, and there were a few squeaky floor boards, which woke my wife when getting up in the night. Shower non thermostatic, so...

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Helpful?
Thank Rydens
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Rydens, thank you very much for your review and I am glad to read that you rate Strasbourg as a nice place to visit, and our hotel as a place to stay again ! I stay at your entire disposal for any help I could provide and remain with BEST regards, Veronique Siegel, CEO

Houston, Texas
Reviewed 12 September 2016

We stayed one night at this hotel before our train to Paris. Easy walking distance to train station. The hotel was a pleasant surprise. Very friendly and helpful staff. The room was plenty big, clean, modern and the bathroom was large. The lobby area allowed you do sit and have a drink, snacks, or just visit with others. Good location,...

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Helpful?
Thank traveltrio03
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @traveltrio03, Nice surprise to read you review too ! Thank you for writting such a nice comment. It's always good for my team and I to know our guest's impressions. It helps us improving our service and product, to meet the expectations of the travellers. We are looking forward to greeting you back and remain with BEST regards, Veronique...

Switzerland
Reviewed 12 September 2016

Stayed here for one night for a short visit to Strasbourg. The rooms are very nice, clean and the bathroom was bright and spacious with soap/shower gel dispensers (I love these). We had booked rooms for 9 people and all the rooms were nice and each a bit different, for example my room was carpeted and decorated in Alsatian style,...

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Helpful?
Thank Pinki15
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Sarah_B, Thank you so much for your review. Good to read that your whole group had a good stay in our property. As you detail it, the rooms are very different from one to the other, around the theme of Alsace. The comfort and amenities are the same, the size depends on the room category. For breafkast also, we...

London
Reviewed 7 September 2016 via mobile

We stayed here for a night on Sunday 4th on the way down to Italy. Our second time in this hotel in three months and it was excellent again. We had an upgraded room which was nice, a the rear of the hotel and very quiet. The staff were friendly and helpful and breakfast was excellent. Really can't fault this...

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Helpful?
Thank Stevie70
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Stevie 70 ! Thank you very much for having taken the time to share your experience with the community of travellers of Tripadvisor. Your opinion is very important to us and we use all the comments and reviews we receive to improve our service and comfort, so thank you for helping us. I hope to have the pleasure of...

Poole, United Kingdom
Reviewed 27 August 2016 via mobile

This hotel is fantastic for 3 stars and at around £70 for a central location a real bargain. Nice room with a kettle and a bath which is now always the case in Europe at 3 stars. The staff could not have been more helpful especially as we arrived hot and tired with a baby after a long drive in...

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Helpful?
Thank Nikki M
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Nikki_M, thank you very much for your great Survey and I hope that you had a safe journey back home, despite the heat and without air-conditioning in your car... I hope that we will have the pleasure of greeting you back in Strasbourg and wish you and your family an enjoyable end of summer. with BEST regards, Veronique Siegel,...

Auckland Region, New Zealand
Reviewed 25 August 2016 via mobile

This was a very pleasing stay. Sadly only one night. Staff ( especially lady on day shift ) was so friendly and helpful. Room was immaculate...do reserve parking, as traffic is rather hectic, and have to park a few streets away in car building otherwise . But do get card for discount prices.. Breakfast was bountiful. All in all we...

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Helpful?
Thank Crissyj54
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Crissyj54 ! Thank you very much for your stay and for your review. Having happy guests is our goal. Hotel industry is meant to offer happiness, so you made my day by writing this ! Rewards card from Best Western offer discounted rates, you a to our members for direct bookings, and you are right to mention it. As...

Switzerland
Reviewed 25 August 2016

The hotel rooms show recent refurbished works that provide modern amenities and comfort. Like most hotels for the price one pays (three stars), the room was small but big enough to accomodate a comfortable double bed with space to manouever. The room was very clean, has a big tv screen, air conditioner for summer days and modern italian shower with...

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Helpful?
Thank Smiling_Sightseer
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @Smiling_Sightseer, Thank you so much for your very positive review. It's a delight to read that you found the accomodation attractive and that you spent an enjoyable time with us in Strasbourg. The room you are describing seems to be the comfort rooms, which are the smallest rooms. We also have executive and deluxe rooms which are a bit...

Abu Dhabi, United Arab Emirates
Reviewed 22 August 2016

Small rooms but clean and comfy.Got a room overlooking the street but it was quiet. Full marks for location.Staff were helpful, gave us maps and directions, they could have recommended going to the Cathedral at night to see it lit up, which we missed. Ideal if you're arriving and leaving by train. A 10 min walk from Gare Cenrtrale, 5...

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Helpful?
Thank Sulagna536
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @Sulagna536, Thank you very much for your stay and review. Good to read that you would stay with us again if you come back in Strasbourg and that you recommend our property to the other travellers. I stay personally at your entire disposal for any help I could provide and hope to have the pleasure of greeting you back....

Blarney, Ireland
Reviewed 9 August 2016

Location of the hotel is good as it's within walking distance of the city centre. The rooms are a bit strange as the toilet is in 1 room and shower & sink are in another room on the opposite side. It might seem convenient if someone is in the shower but after using the toilet, you need to use the...

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Helpful?
Thank deanobrowne
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Dear @deanobrowne, I must say that I have been quite surprised with the title of your review... "Strange rooms" is a bit... disappointing ! After reading, I understand that you have felt uncomfortable with the toilets separate of the bathroom, and I am sorry for that. Some guests really appreciate to have separate toilets, some others not.... Luckily, the other...

Sunderland, United Kingdom
Reviewed 7 August 2016 via mobile

I don't know if we were a bit unlucky in that we seemed to have quite a small room- with the toilet at one end and the bathroom at another!! Strange layout. I never understand why there isn't a mirror above the dressing table either!?! That said, bed was comfy, location was good and tea/coffee tray was provided- although they...

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Helpful?
Thank Emmawel
VeroniqueSiegel, Directeur général at BEST WESTERN Monopole Metropole, responded to this review

Hello @Emmawel, thank you very much for your stay and for taking the time to share your experience on Tripadvisor. The room you are describing is one of our comfort rooms, which is the smallest room category. We have also Executive and Deluxe room, which are bigger. Our hotel was built in 1895, so we need to organise the space,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Best Western Hotel Monopole Metropole, close to the TGV train station and the old town La Petite France, is one of the most historical of Strasbourg. Discover the charms of the lounges with antiques and paintings of famous Alsatian artists and visit the collections featured in the "little museum" at the lobby. The rooms, traditionally furbished or contemporary styled are all non smoking and air conditioned. ... more   less 

Additional Information about BEST WESTERN Monopole Metropole

Address: 16 rue Kuhn, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $112 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Monopole Metropole 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Monopole Metropole Hotel Strasbourg
Best Western Hotel Strasbourg
Best Western Strasbourg
Strasbourg Best Western
Hotel Style:
#2 Green Hotel in Strasbourg
#3 Business Hotel in Strasbourg
#6 Romantic Hotel in Strasbourg
#9 Family Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Monopole Metropole staff and other travellers.
6 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and ask for a front facing room - although views are not great, the windows offer lots of light.”
 of 5 bubbles TimWUK13, 20 Sep 2016 | Read review
“Room was facing the street but slept soundly without any disturbance.”
 of 5 bubbles Sulagna536, 21 Aug 2016 | Read review
“Ask for a 1st floor room with windows to the street or a corner room”
 of 5 bubbles johanna4645, 3 Aug 2016 | Read review
“Very quite.”
 of 5 bubbles jol966, 30 May 2016 | Read review
“I was upgraded to a larger room which was not on the street so was very quiet”
 of 5 bubbles ed3257, 15 May 2016 | Read review
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