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Novotel Strasbourg Centre Halles

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834 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Reviewed 3 weeks ago

1) Booked well in advance, for weekdays, expected a superior/refined hotel, experienced an average, poorly decorated room. 2) Toilet separate from the main bathroom, this is just obsolete 3) Old and quite dirty carpet 4) Bar ridiculously expensive 5) Head shower did not fit into the holder so had to shower keeping the head in my hand 6) Breakfast was...

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Helpful?
Thank kingponcho
Los Angeles, California
Reviewed 2 November 2016

We booked a room here as a stopover to our trip to Lucerne. The hotel was in a good location and there were many restaurants surrounding it. Will definitely stay here again. Staff were friendly and spoke great english!

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Thank cfivecuasay
NOVSXB, Manager at Novotel Strasbourg Centre Halles, responded to this review

Thank's for the comment, I will share it with my team :) As you said we are perfectly located in Strasbourg, and we are all frendly people speaking english ! :) Hope to see you next time again. Marine Beller Executive Assistant

Beirut, Lebanon
Reviewed 16 October 2016 via mobile

We spent a weekend at the novotel. The reception staff are very friendly, we could get the room though we arrived earlier than planned. Rooms are very clean, they seem renovated. Location is great to visit all the attractions around in strasbourg, and if it's raining u could enjoy shopping at les halls. We didn't try the breakfast. We would...

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Thank Rita H
Reviewed 14 October 2016 via mobile

We booked this hotel thinking that it would be like any standard Novotel. Sadly it turned out to be shocking. The rooms appeared tired and dreary mainly because of the dirty looking carpets. We had to request for a change of rooms. After two attempts we finally managed to get a room which had slightly cleaner carpets. The heating system...

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Thank transition50
Lucerne, Switzerland
Reviewed 7 October 2016

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Thank Denis G
Germany
Reviewed 5 October 2016

ok value for money but wouldnt rate it 4 stars. in need of refurbishment. great location. only 5 minute walk to central shopping area. room was clean but a bit smelly. ok breakfast but not up to novotel standards.

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Thank Lisa4444-13
NOVSXB, Responsable relations publiques at Novotel Strasbourg Centre Halles, responded to this review

Dear Madam, dear Sir, We thank you for sharing your experience about your last stay with us. I am glad to see that you enjoyed the situation of the hotel. I hope you also enjoyed the beautiful city of Strasbourg ! Concerning the refurbishment, know that we are expecting some renovations and refurbishments during next year. We thank you again...

Tel Aviv District, Israel
Reviewed 19 September 2016

Excellent hotel covered parking of the mall. Very convenient access from the parking lot there directly to the hotel. Have to look for the signs to the hotel in the parking lot. Comfortable and spacious rooms. excellent service. Located close Laktdrh highly recommended

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Thank netgonen
NOVSXB, Responsable relations publiques at Novotel Strasbourg Centre Halles, responded to this review

Dear Madam, dear Sir, We thank you very much to share your feelings about your previous stay in our hotel. I hope that you got carried away by the wonders of the city of Strasbourg ! We are pleased to see your great comments. Actually, we try to do all our best to satisfy our clients. Looking forward to welcome...

Zoufftgen
Reviewed 7 September 2016

This is an ideal hotel for two adults and two children to sleep in one room. It is centrally situated making it easy to discover the city and its surroundings. The only negative points I would point out are that the parking is underground and not suitable for high vehicles. The breakfast room is rather cramped although there is plenty...

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Thank JimmyJust
NOVSXB, Responsable relations publiques at Novotel Strasbourg Centre Halles, responded to this review

Dear Jimmy, I am pleased to see your great comments ! Thank you very much for it. I hope you could enjoy the discovery of Strasbourg thanks to the location of our hotel. I apologize about the car park. We try to explain to our clients how to go there, even if it is difficult since it is not our...

London, United Kingdom
Reviewed 30 August 2016 via mobile

Great position to explore Strasbourg,tram stop outside,shopping centre next door with all kinds of shops you might require,canal outside front door with sight seeing tours available,parking available at €10 per day.now please bear in mind this car park is very tight so if you have a big vehicle or your not so good at parking then this might be a...

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2Thank John F
NOVSXB, Responsable relations publiques at Novotel Strasbourg Centre Halles, responded to this review

Hello John, We appreciate a lot your comments regarding your stay in our etablishment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Folkestone, Kent
Reviewed 28 August 2016

Under our own steam, our hotel of choice tends to be Accor's Ibis chain. On this occasion, we were on an organised tour which brought us to Novotel, which is designed to be a step up from Ibis in the same group. And so it proved. For a city centre, the room was a good size compared to Ibis with...

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Thank Alan D
NOVSXB, Guest Quality service at Novotel Strasbourg Centre Halles, responded to this review

Dear Guest, Thank you so much for taking your time to tell us about your stay. It is a real pleasure to read your compliments! By the way, I do understand your comments regarding the acces to the floors. Actually, our building is a kind of special building as we are connected to the mal. This is the reason why...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Novotel Strasbourg Centre Halles hotel is located in the center of Strasbourg, close to the cathedral, the Petite France district, museums, the train station and the airport. The Novotel Strasbourg Centre hotel offers 96 spacious rooms, a fitness center, restaurant, bar and 4 meeting rooms. The hotel is perfect for both business travel and weekends in Strasbourg as a couple or with family. Paying public car park adjacent to the hotel. ... more   less 

Additional Information about Novotel Strasbourg Centre Halles

Address: Quai Kleber, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $131 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Strasbourg Centre Halles 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Novotel Strasbourg Centre Halles Hotel Strasbourg
Accor Strasbourg Centre Halles
Strasbourg Novotel
Hotel Style:
#5 Green Hotel in Strasbourg
#7 Business Hotel in Strasbourg
#10 Family Hotel in Strasbourg
#16 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Strasbourg Centre Halles staff and other travellers.
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Questions? Get answers from Novotel Strasbourg Centre Halles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noisy at nights if you choose a room in the front of the building”
 of 5 bubbles FoodieQRO, 24 Aug 2016 | Read review
“Upper floors with view to the river”
 of 5 bubbles BiancaG654, 27 Jul 2016 | Read review
“River-side rooms provide nice view on city center and no vis-a-vis.”
 of 5 bubbles MaxABCDEF, 8 May 2016 | Read review
“Ask for a view over the water. High floors are better.”
 of 5 bubbles jms-on-the-road, 7 Jan 2016 | Read review
“Good view from higher floors facing city.”
 of 5 bubbles nonadventurous, 21 Jul 2015 | Read review
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