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Novotel Strasbourg Centre Halles

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869 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Richmond, Virginia
Reviewed 5 days ago NEW

Our room had a nice view of Strasbourg and the river. Room service was very good. The rooms were clean and comfortable. The hotel was in walking distance from the main street. Train station was in 15 minutes with walking. It is the place to stay in Strasbourg.

Thank abay2017
Reviewed 1 week ago

Negotiating the carpark was an adventure as the parking spaces were tiny. The lift up to the rooms took me to the hotel next door - this was my own fault as I saw other guests crowding into the lift and jumped in with them. Naturally my key card wouldn't work, so I had to walk down the fire escape,...

Thank littleirishjay
Singapore, Singapore
Reviewed 2 weeks ago

The dedicated car park of the hotel is overcrowded on busy days so you have to use the one shared with the shopping centre which translates into moving suitcases up long stairs and an odyssey through the carpark - surely there is a smarter way but neither the signage nor our lack of local knowledge helped here. Once you made...

Thank szplsr
Mougins, France
Reviewed 3 weeks ago

Superb location. Perfect for families visiting the main attractions in Strasbourg. Next door there is a shopping mall. In 5 minutes walking there is the peatonal center of the city. There are plenty of restaurants nearby.

Review collected in partnership with Accorhotels.com
Thank E2933VUantonio
Reviewed 4 weeks ago

Only one tiny lift available to 8 floors of bedrooms - to avoid lengthy queues, I had to carry my luggage up 7 floors as no porters were available.. Poor soundproofing in bedroom & the coffee machine didn't work. The buffet dinner included a bland, lukewarm potato soup followed by dried out lumps of fish resting in a strange sauce....

Thank Callum M
Herndon, Virginia
Reviewed 11 December 2016 via mobile

We picked the Novotel so that we would be in the center of everything, and couldn't have been happier! The hotel was an easy 5 minute walk to the old market, the HUGE Christmas market, and the cathedral. The staff was terrific, and took great care of us at checkin. When my first set of room keys failed to work,...

Thank Alan L
NOVSXB, Responsable relations clients at Novotel Strasbourg Centre Halles, responded to this review

Dear Alan, we thank you very much for letting a comment after your last stay in our hotel. I am glad to see that you got carried away by the wonders of the Strasbourg's christmas market ! We hope to welcome you soon in our etablishment ! Best regards, Louise and all the Novotel Strasbourg Centre Halles team.

Reviewed 14 November 2016

1) Booked well in advance, for weekdays, expected a superior/refined hotel, experienced an average, poorly decorated room. 2) Toilet separate from the main bathroom, this is just obsolete 3) Old and quite dirty carpet 4) Bar ridiculously expensive 5) Head shower did not fit into the holder so had to shower keeping the head in my hand 6) Breakfast was...

Thank kingponcho
NOVSXB, Responsable relations publiques at Novotel Strasbourg Centre Halles, responded to this review

Dear Guest, thank you for the time you took to leave us a comment. I'm sorry that the decoration and rooms didn't expected you all satisfaction. Yes all our rooms have toilet separate from the bathroom, it's really important for me to show on our website the photos of our equipments. Next year all our rooms would be renoved, everything...

Los Angeles, California
Reviewed 2 November 2016

We booked a room here as a stopover to our trip to Lucerne. The hotel was in a good location and there were many restaurants surrounding it. Will definitely stay here again. Staff were friendly and spoke great english!

Thank cfivecuasay
NOVSXB, Manager at Novotel Strasbourg Centre Halles, responded to this review

Thank's for the comment, I will share it with my team :) As you said we are perfectly located in Strasbourg, and we are all frendly people speaking english ! :) Hope to see you next time again. Marine Beller Executive Assistant

Beirut, Lebanon
Reviewed 16 October 2016 via mobile

We spent a weekend at the novotel. The reception staff are very friendly, we could get the room though we arrived earlier than planned. Rooms are very clean, they seem renovated. Location is great to visit all the attractions around in strasbourg, and if it's raining u could enjoy shopping at les halls. We didn't try the breakfast. We would...

Thank Rita H
NOVSXB, Responsable relations clients at Novotel Strasbourg Centre Halles, responded to this review

Dear Rita, We very much appreciate your comments regarding your stay at the Novotel Strasbourg Centre Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 14 October 2016 via mobile

We booked this hotel thinking that it would be like any standard Novotel. Sadly it turned out to be shocking. The rooms appeared tired and dreary mainly because of the dirty looking carpets. We had to request for a change of rooms. After two attempts we finally managed to get a room which had slightly cleaner carpets. The heating system...

Thank transition50
NOVSXB, Responsable relations clients at Novotel Strasbourg Centre Halles, responded to this review

Dear Madam or Sir, Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The 4-star Novotel Strasbourg Centre Halles hotel is located in the center of Strasbourg, close to the cathedral, the Petite France district, museums, the train station and the airport. The Novotel Strasbourg Centre hotel offers 96 spacious rooms, restaurant, bar and 4 meeting rooms. The hotel is perfect for both business travel and weekends in Strasbourg as a couple or with family. Paying public car park adjacent to the hotel. ... more   less 

Additional Information about Novotel Strasbourg Centre Halles

Address: Quai Kleber, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: $128 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Strasbourg Centre Halles 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Novotel Strasbourg Centre Halles Hotel Strasbourg
Accor Strasbourg Centre Halles
Strasbourg Novotel
Hotel Style:
#5 Green Hotel in Strasbourg
#7 Business Hotel in Strasbourg
#10 Family Hotel in Strasbourg
#16 Luxury Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Strasbourg Centre Halles staff and other travellers.
6 questions
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Questions? Get answers from Novotel Strasbourg Centre Halles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room facing the old town is nice”
 of 5 bubbles szplsr, 30 Dec 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles CallumM372, 20 Dec 2016 | Read review
“Noisy at nights if you choose a room in the front of the building”
 of 5 bubbles FoodieQRO, 24 Aug 2016 | Read review
“Upper floors with view to the river”
 of 5 bubbles BiancaG654, 27 Jul 2016 | Read review
“River-side rooms provide nice view on city center and no vis-a-vis.”
 of 5 bubbles MaxABCDEF, 8 May 2016 | Read review
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