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    Hotel Chateau de Pourtales

    161 rue Melanie, 67000, Strasbourg, France
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    01/01/2018 02/01/2018
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    Traveller (200)
    Room & Suite (31)
    Dining (4)
    Overview
    • Excellent52%
    • Very good35%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “main building” (5 reviews)
    “hotel chateau” (2 reviews)
    “tarte flambee” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan.2 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (303)
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    1 - 5 of 57 reviews

    Reviewed 7 November 2017

    This is a difficult one. Very professional staff. Good location. Excellent breakfast. No other catering. The restaurant at the entrance to the park has the rudest, most unhelpful staff ever. And the food was not much to write home about.More

    Thank Anthony B
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 4 weeks ago

    Dear Anthony, Thank you so much for leaving us a review. We are delighted to know that you had a pleasant stay among us and that our team has met your expectations. However we are sorry that the restaurant located near the Château de Pourtalès...More

    Reviewed 3 November 2017

    En Anglais: As the air pollution in Strasbourg proper can be quite bad at times, the Hotel Chateau de Portales was an amazing retreat within what I named the "magic forest" of Parc Pourtales. The air was clean, the setting stupendous, and I could pretend...More

    Review collected in partnership with this hotel
    Thank ProfSeanOConnor
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 4 weeks ago

    Dear Sean, What a pleasure to read that you have so much enjoyed your stay among us. Your words encourage us and we hope to have the pleasure of seeing you again during a next stay in Strasbourg! Best regards, Château de Pourtalès

    Reviewed 31 October 2017

    The chateau from a distance is nice and the grounds are stunning. Up close, the buildings could use some lipstick (or plastic surgery) as age and lack of maintenance has taken its toll. That being said, everything was functional, the staff was friendly and the...More

    Thank Ronald D
    Response from Charlotte W, Réceptionniste at Hotel Chateau de PourtalesResponded 9 November 2017

    Dear Ronald, We are delighted that you enjoyed the authenticity of the Château and the quality of our breakfast. However, we regret that your stay was not fully up to your expectations. We specify that our guests can park at the front of the castle...More

    Reviewed 26 September 2017

    Fantastic hotel in a nice surrounding.The park was beautiful and the art was nice.We had a great room and the breakfast was good.The service was very satisfying.Strasbourg is a nice city.If you are going to stay there I would recommend this hotel to everybodyMore

    Review collected in partnership with this hotel
    Thank mrdekoning
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 4 October 2017

    Dear Guest, Thank you for your comment and your recommendation. What a pleasure to read that you enjoyed the comfort of the room and the services we offer. We are delighted that you share with the travelers your discovery of the works of art that...More

    Reviewed 25 August 2017 via mobile

    The location of the hotel is very good especially if you're travelling here by car. The staff were very professional and the breakfast was perfectly adequate. The rooms were clean albeit fairly standard. There was no air con but a fan was provided. The overall...More

    1  Thank Stumpy1974
    Response from Charlotte W, Receptionist at Hotel Chateau de PourtalesResponded 12 September 2017

    Dear Guest, Thank you for leaving us a review. We are happy that you enjoyed your stay with us and that you have had the opportunity to enjoy the many bike paths that offers many possibilities, between forest and city. We hope to welcome you...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Minibar
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 112 - USD 210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Strasbourg
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire and Priceline so you can book your Hotel Chateau de Pourtales reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Grand Est >
    • Bas-Rhin >
    • Strasbourg
    Add Photo Photos
    Traveller (200)
    Room & Suite (31)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (162)
    Bathroom (7)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    Ahmed S
    17 December 2017|
    Answer
    Response from Charlotte W | Property representative |
    Dear Sir, Château de Pourtalès is located at 5 kilometers from the city center. By car you can get to the center in 10 minutes. We remain at your disposal for any information!
    0
    Votes
    Google Translation
    Room Tips
    "Room 2 has a small (tiny) balcony"
    Read review
    "The Annex rooms are newer but main Chateau rooms are on average larger. We prefer the Annex rooms as we have..."
    Read review
    "Try and get into the main building"
    Read review
    "Keep shutters shut and the room will be cool good restaurant at the gate house on the main drive only five..."
    Read review
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