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Location was good only a short tram ride into centre room was ok clean but it was so hot in the room even though it was not hot weather the window only opened a little and did nothing to cool the room down breakfast was...More
Hot, hot, hot. One fan. Parents and 2 kids. Nobody got a good nights sleep. Was so uncomfortable. Would never stay here again. Desk staff didn't seem very friendly either. Guess you get what you pay for.
Thank david q
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 12 July 2017
We are sorry to know that you did not enjoyed your stay, because of the heat. We hope that you will change your mind and feel able to stay with us again, when the temperatues will be fresher.
The CERISE Staff.
It's one a.m. and since there's no air-conditioning, we must keep the windows open in this stifling heat. Consequently, we have to listen to the party of the long term residents now sitting en masse outside the front door of the 'hotel'. When we saw...More
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 7 July 2017
Your charges are serious. We never did misleading advertising. Our property is an apartment hotel which welcomes as well as tourist for one or two nights, as the people for longer duration (for studies for example). When did we not fulfill our promise?...More
It was 30 degrees Celsius outside and the room had no air-co. It was to hot. After a day of hard work, i expected to cool down, but this was a nightmare. The rooms where not clean at all. I will never come back here.More
1 Thank Giel1986
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 2 June 2017
We are sorry to read that your stay at CERISE fell short of the standards you expected. We sincerely apologize for the inconvenience. Your comments will allows us to take the necessary steps and avoid another occurrence of the problems you have met....More
I stayed there with my boyfriend last summer for a day and it definetely worthed the money. The staff was nice and helpful, the room was big enough and clean, the bed really comfy. We also had a kitchenette in the room, which was very...More
1 Thank Nicoleta D
Response from CERISEbyExhore, The CERISE Staff at CERISE StrasbourgResponded 22 March 2017
Dear Nicoleta D,
Thanks for reviewing your stay. We are delighted to read that you enjoyed your stay, and that you were impressed by the room. We look forward to welcoming you again.
The CERISE Staff.
USD 61 - USD 142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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