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Macdonald Manchester Hotel & Spa

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5,227 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Manchester Hotel & Spa
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Showing 5,155: English reviews
Ottershaw, United Kingdom
Reviewed 23 March 2016

The staff were really nice, very friendly and professional, it's just this Hotel, It's just a bit...strange... I am sure the SPA is lovely but I didn't go there..the Hotel just doesn't have a personality, the bar is bland and mainly used for people waiting for Taxi's or checking out. A big pet hate of mine is sealed hotels, no...

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Helpful?
Thank scottjones41
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear scottjones41, Thank you for your review following your recent stay with us. Firstly can I thank you for such great comments about the team. As you can imagine it is always extremely pleasing to see the positive impact our hospitality has on our guests experience. I'm sorry you felt that our public areas were not inviting and I will...

Glossop, United Kingdom
Reviewed 23 March 2016

We stayed as a last minute treat last weekend. Really impressed with the large rooms! Very friendly staff on reception, helpful with recommending bars to visit. Breakfast was amazing just what we needed after visiting said bars :).

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Helpful?
1Thank Katie A
GenManManchester, Front Office Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Katie A, Thank you for your review following your recent stay. It is always really pleasing to read such great comments about the hotel and in particular the team and I'm glad this was apparent during your stay. We hope to welcome you back to the hotel and Manchester in the future. Kind Regards Alan Shaw General Manager

UK
Reviewed 23 March 2016

Stayed here recently for a conference. I enjoyed my stay, though the conference room was only average. Fried breakfast in abundance, and the hotel's gym isn't bad either. However watch the wifi. It isn't free. You sell your privacy to people unknown. So use a false ID or just connect via your mobile!

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Helpful?
Thank Usually_cheerful
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Usually_cheerful, Thank you for your review following your recent stay here at the hotel. I'm pleased our facilities matched your expectations during your stay but disappointed you weren't happy with the wifi. We use the Cloud Network at the hotel which is one of the biggest providers of internet coverage and in honesty this isn't something that we typically...

Bristol
Reviewed 22 March 2016

Second time I have stayed here, Good hotel 5 minute walk from train station, Service from check in and the restaurant staff was good, lovely food maybe a bit pricey, And little to dark in the restaurant area, that's just me. Rooms quiet and larger than the ones I normally stay in, this one had a walk in shower only....

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Helpful?
Thank Z8580JYmarkg
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Z8580JYmarkg, Thank you for your review following your recent stay here at the hotel. As you mention we are in a key location for both transport and the city centre and I'm pleased this supported the convenience of your stay. It's always very pleasing to read such great feedback about our team and I will ensure your comments are...

North Yorkshire, United Kingdom
Reviewed 22 March 2016

Stayed for a two night stay as a treat as we were in Manchester to see Adele. Staff very friendly and attentive, checked in was quick and no hassle. Our room was an excec double on the 8th floor facing the back, very quiet no noise. Room was dusty didn't seem like it was cleaned too well. Bed was comfy...

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Helpful?
1Thank shar0n417
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear shar0n417, Thank you for your review following your recent stay here at the hotel. Firstly can I thank you for your positive feedback regarding the team and food in the hotel. Great comments are as you expect always very pleasing to read. I'm sorry the hotel was little colder than normal during your stay as typically we are a...

Manchester, United Kingdom
Reviewed 21 March 2016 via mobile

My boyfriend and I have just returned from a stay here. We booked the hotel on booking.com as we were visiting the Bridgewater Hall. The hotel has a great location, about 2 mins walk from Piccadilly train station. We had high hopes as the Macdonald is such a well known hotel in Manchester. Upon arriving to the hotel we were...

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Helpful?
Thank Rhian1990
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Rhian1990, Thank you for your review following you recent stay here at the hotel. I am sorry you were disappointed with your stay and in particular the hospitality from the team. As you will see from the majority of our reviews the feedback about the team at the hotel is extremely positive and I apologise if this wasn't what...

Reviewed 20 March 2016

The hotel although is looking a little tired from the outside we loved our stay here! Our room was at the back of the hotel. It was quiet, comfortable and very spacious. We used the Spa each day and sweated in the aroma steam room and cooled down in the drench shower. Its cosy but lovely. The steakhouse serves the...

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Helpful?
Thank Ryan S
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ryan S, Thank you for your review following your recent stay here at the hotel. Your kind feedback regarding our food quality and team is very much appreciated as they do work hard every day to go above and beyond for our guests, Tom in particular is a great asset to our breakfast team. Thank you again and we...

Reviewed 17 March 2016 via mobile

Stayed here last Thursday and Friday as we're seeing Adele at the MEN. Good hotel, got to room and the smell from the bathroom was amazing. Like spa products. Beaut! Large room. It had a teapot which just made it for me lol! And they had wine glasses in room which meant tht we could get a bottle from sainsburys...

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Helpful?
Thank Tina C
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Tina C, Thank you for your review following your recent stay here at the hotel. As you can imagine I was delighted to read such positive feedback and will ensure it is relayed to the team. The breakfast here at the hotel has won awards so I am glad that you enjoyed the experience. We look forward to welcoming...

Durham, United Kingdom
Reviewed 16 March 2016

Had a wonderful weekend at the hotel. On arrival was greeted nicely and quickly got our room. We had a lovely view and a spacious modern room. Very close to the city about a 10 min walk to the shopping area. This was situated directly opposite the train station so easy access for our train. As it was my boyfriends...

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Helpful?
Thank vivienne262015
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear vivienne260215, Thank you for your review following your recent stay here at the hotel. As you can imagine I was delighted to read such positive feedback regarding our team and in particular Rebecca. I will ensure your comments are relayed to them so they can see the impact their fantastic hospitality has on our guests experiences. We look forward...

Chester, United Kingdom
Reviewed 16 March 2016 via mobile

Stayed at this hotel for a night in Manchester with my husband. Room was spacious and clean so were inpressed. However on returning to our room at about midnight the toilet would not stop flushing so reception came and switched it off and said we would have no toilet for the rest of the night. No offer of changing rooms....

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Helpful?
Thank Emylou78
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Emylou78, Thank you for your review following your recent stay here at The Macdonald Hotel and Spa Manchester. I'm very sorry that you had issues with the toilet in your room and furthermore that someone didn't write to you as you were expecting. The maintenance of our rooms is of utmost priority to us and whilst unfortunately at times...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $135 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#6 Spa Hotel in Manchester
#19 Business Hotel in Manchester
#26 Luxury Hotel in Manchester
#28 Romantic Hotel in Manchester
#43 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Manchester Hotel & Spa staff and other travellers.
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Preston, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Macdonald Manchester Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corridors are very long so rooms nearer the lifts would be better for people with walking difficulties”
 of 5 bubbles hannecustance, 8 Dec 2016 | Read review
“High floors are good at the front with views of the city”
 of 5 bubbles lizdunger, 7 Dec 2016 | Read review
“Check mattress and noise level when you enter the room.”
 of 5 bubbles KasiaS604, 4 Dec 2016 | Read review
“City view room high up.”
 of 5 bubbles LordAusto, 30 Nov 2016 | Read review
“Rooms in front can be a little bit noisy until 11.00 pm. Rooms at the rear face the Piccadilly station”
 of 5 bubbles marianbucharest, 27 Nov 2016 | Read review
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