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Macdonald Manchester Hotel & Spa

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Macdonald Manchester Hotel & Spa
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5,219 Reviews from our TripAdvisor Community

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Showing 5,147: English reviews
Bury, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

The hotel has a lovely reception and staff are helpful. Unfortunately the room on the 6th floor when we went to bed mid week was noisy (not enough glazing for being next to a busy road) and mattress was one of the worse I've every slept on - hence a poor nights sleep which is all you want ! Get... More 

Helpful?
Thank Kasia S
2 reviews
Reviewed yesterday NEW

My girlfriend and I stayed overnight and were upgraded on arrival to a Panoramic Suite which gave a brilliant view across the City Centre and the snowy mountains in the distance were clearly visible and made a lovely backdrop for a morning tea. The food was brilliant and the drinks reasonably priced. Part of our stay included a Spa visit,... More 

Helpful?
Thank Lee6340
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Lee Thank you for your recent visit to Macdonald Manchester and for your positive feedback. The team and Sammi in particular will be delighted and proud to receive such praise and we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact... More 

Rugby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

Didn't use the hotel but based on the service from the lounge/bar area I would love to, staff very friendly, Iona one of the members stood out with great customer service, can't wait to return, would definitely recommend

Helpful?
1 Thank emwa99
Chorley, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

Stayed at the macdonald last night - hotel room was fabulous and spacious, staff really friendly and helpful and breakfast was excellent. I took one star off for the fact that you have to go up to 3rd floor for the toilets when in the ground floor bar or use the one disabled toilet by the lifts. Poorly thought out... More 

Helpful?
1 Thank Sharon C
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sharon Thank you for your recent visit to Macdonald Manchester Hotel your positive feedback. The team will be delighted and proud to receive such praise and we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Oswestry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I booked this hotel as a Christmas present for me and my partner. I was delighted when we arrived, the hotel had a quirky and modern feeling throughout. The restaurant was lovely as well as the food. Breakfast was great the next morning too - so much choice. Our room was perfect, not overcrowded with items/objects but classy. The bed... More 

Helpful?
1 Thank CW3103
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear guest Thank you for your recent visit to Macdonald Manchester Hotel to celebrate Christman and for your positive feedback. The team will be delighted and proud to receive such praise and we look forward to welcoming you back to Macdonald Manchester Hotel in the very near future. Kind Regards Johan Scheepers To book our best available rates please contact... More 

Rugeley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

The room was spacious, plush and very warm during the very cold nights. The only gripe was the lack of a complimentary bottle of water when we arrived. The bar staff were exceptionally helpful and cheerful despite a couple of very demanding visitors, namely ourselves lol. We would like to personally thank the bar staff Charlotte, Chris, Tom, Kinga and... More 

Helpful?
1 Thank johnboy21960
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Johnboy, Thank you for your recent visit to Macdonald Manchester hotel and for your constructive comments. Thank you for highlighting the team members who delivered exceptional service, I will personally thank them on your behalf. We look forward to welcoming you back to Macdonald Manchester in the very near future. Kind Regards Johan Scheepers To book our best available... More 

Brussels, Belgium
Level Contributor
4 reviews
Reviewed 3 days ago NEW via mobile

I stayed at the Macdonald Manchester for three weeks in Nov 16. The first impression was good with easy check in and polite staff, the room was a good size and everything looked right. However, my feelings about the hotel went down as I realised that it had not been maintained properly. As I did not stay over the weekends... More 

Helpful?
Thank Ben F
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Ben, Thank you for your extended visit to Macdonald Manchester and for taking the time to write about your experience. I am concerned about the maintenance issues you raised and hoping to establish the rooms you stayed in, please contact me directly if you don't mind. I would also like to discuss your visit in more detail, after 3... More 

Auckland, New Zealand
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 days ago NEW

Pro: Friendly staff, prompt check in, excellent rooms with good sound proofing/ double glazed windows, bed was comfortable, heating cooling was good, anti fog mirror in bathroom, black out curtains, excellent location Con: Breakfast was pretty basic, no selection of cold meats, only white bread, limited selection of fruits, gym not open 24hrs, could do with a hand towel rail... More 

Helpful?
1 Thank Mishmash010
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Mishmash Thank you for your review and constructive feedback. We look forward to welcoming you back to Macdonald Manchester Hotel in the very near future for another great weekend away Kind Regards Johan Scheepers To book our best available rates please contact 0161 272 3200 or general.manchester@macdonald-hotels.co.uk More 

Peak District, United Kingdom
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW

Stayed here a week ago with my wife for a gig and some Xmas shopping. Hotel itself was great - nice sizeable room overlooking the city and a great breakfast with lots of options the next morning. Plus helpful staff which is always a plus. The only downside is making sure you can find the car park. Not very well... More 

Helpful?
1 Thank Colin1965
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Colin Thank you for choosing to stay at Macdonald Manchester and for taking the time to write a review. I am delighted that you enjoyed you stay and the team will be proud to receive your positive comments. To assist future visitors if traveling by car please use M1 2AR which will direct you the hotel’s car park on... More 

Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

We stayed for three nights at the hotel (Thursday to Sunday) and booked through a hotel accommodation website. We got a really good, cheap price compared to the normal rate so was looking forward to our stay. Check in was easy and the lady was friendly and informative. When we entered our room there was a distinctly unpleasant smell (sewerage).... More 

Helpful?
Thank LordAusto
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Guest Thank you for the time to write about your experience and please accept my apolopgies for the obvious service defects. I would really appreciate an opportunity to discuss your feedback in more detail. The issues raised are certainly not our usual standards and I can only address the root causes once I know the actual room number and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $134 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#6 Spa Hotel in Manchester
#19 Business Hotel in Manchester
#27 Luxury Hotel in Manchester
#28 Romantic Hotel in Manchester
#43 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Manchester Hotel & Spa staff and other travellers.
43 questions
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Preston, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Macdonald Manchester Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check mattress and noise level when you enter the room.”
 of 5 bubbles KasiaS604, 4 Dec 2016 | Read review
“City view room high up.”
 of 5 bubbles LordAusto, 30 Nov 2016 | Read review
“Rooms in front can be a little bit noisy until 11.00 pm. Rooms at the rear face the Piccadilly station”
 of 5 bubbles marianbucharest, 27 Nov 2016 | Read review
“Check how far your room is from the lift. Higher the floor the better panoramic view”
 of 5 bubbles MalcolmC123, 25 Nov 2016 | Read review
“Fantastic view from the 8th floor excellent”
 of 5 bubbles annecahill1, 22 Nov 2016 | Read review
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