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Macdonald Manchester Hotel & Spa

6,226 reviews
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Traveller (872)
Room & Suite (371)
Dining (56)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“thermal suite”(76 reviews)
“piccadilly station”(316 reviews)
“car park”(378 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,226)Write a Review
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6,133 results
Traveller rating
2,415
1,989
1,006
451
272
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2,415
1,989
1,006
451
272
Show reviews that mention
All reviewsthermal suitepiccadilly stationcar parklovely hotelcity centremini barexecutive roomlovely roomreception staffcomfy bedstayed here for one nightbathapolloslippersconcert
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1 - 5 of 6,133 reviews
Reviewed 2 days ago via mobile

We booked into this hotel after staying in a number of the Macdonald hotels before. We presumed being a chain this would be a good quality hotel however everything that could have went wrong did. We had tickets to a gig on the Saturday night...More

Thank lauren8112015
Response from Marius C, Front Office Manager at Macdonald Manchester Hotel & SpaResponded yesterday

Hi lauren8112015, Thank you for your review and feedback. Please accept my sincere apologies for the issues encountered. I am sorry that the car park and spa charges were not clear to you at the time of booking, we do try and advertise those on...More

Reviewed 3 days ago via mobile

Booked 2 rooms for a one night stay as our family was too big for 1 room. We arrived early after a night of travelling and were told 1 room was ready. The woman was called Margot im sure. She was very disinterested. I dont...More

Thank STEPH23059
Response from Marius C, Front Office Manager at Macdonald Manchester Hotel & SpaResponded yesterday

Hi STEPH23059, Thank you for your feedback. I am truly sorry about the issue you've experienced and I would be more than happy to look into it if you could email me the details(receptionmanager.manchester@macdonald-hotels.co.uk) so I can get maintenance to check the room. Kind Regards...More

Reviewed 3 days ago via mobile

I organised a hen party here for 4 people and I must say the spa staff were so helpful and accommodating I really can't thank them enough! They added a few special touches to our stay like balloons and confetti on the table for our...More

Thank Danielle U
Response from Marius C, Front Office Manager at Macdonald Manchester Hotel & SpaResponded yesterday

Hi Danielle U, Thank you for your feedback. Happy to see you had such a good stay and congratulations to the bride to be. Kind Regards Marius

Reviewed 5 days ago via mobile

Another great overnight stay with Macdonald Manchester. Check in quick and efficient. Room 717 was well appointed. Large comfortable bed, fantastic views over Manchester Piccadilly Station. No complaints whatsoever. Will definitely be back.

2  Thank Paul1701
Response from Marius C, Front Office Manager at Macdonald Manchester Hotel & SpaResponded yesterday

Hi Paul1701, Thank you for your review. It's great to see you had such a nice stay. Looking forward to your return. Kind Regards Marius

Reviewed 5 days ago via mobile

Is nothing I can say was wrong , clean room, professional staff , amazing espresso , but the costumer service 10/10 , thank you guys , mostly for the lady at the reception and advised me what to do and where to go . Thank...More

1  Thank Razvan S
Response from Marius C, Front Office Manager at Macdonald Manchester Hotel & SpaResponded yesterday

Hi Razvan S, Thank you so much for this 5* review. I am glad to see you had such a great stay and hopefully we will have the pleasure of you visiting us again. Kind Regards Marius

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 91 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#28 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 91 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#28 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
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Traveller (872)
Room & Suite (371)
Dining (56)
Hotel & Grounds (546)
Bathroom (72)
Questions & Answers
Ask a question
MathewHall
17 January 2018|
AnswerShow all 4 answers
Response from Marius C | Property representative |
Hi MatthewHall, Thank you for this. I am sorry that you had such an unpleasant experience. I will speak to Laura to avoid this from happening in the future. Kind Regards Marius Front Office Manager
0
Votes
Julie T
4 January 2018|
AnswerShow all 4 answers
Response from Ying Z | Reviewed this property |
Abt 20-30 minutes walking, better get a taxi.
1
Vote
Karolinka M
28 December 2017|
AnswerShow all 3 answers
Response from Marius C | Property representative |
Hi, There is a car park at the back of the hotel. The postcode for it is M1 2AD. The car park is operated on a" first come first serve " basis so reservation is not possible and it costs £20 per car per night. Looking... More
0
Votes
Room Tips
"they don't communicate this well but if you checkout later than the 11 am deadline"
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"Double room"
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"Rooms in a different hotel would be worth considering"
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"Ask to be on back of hotel - less road noise than front."
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