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Hilton Manchester Deansgate

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Hilton Manchester Deansgate
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4,105 Reviews from our TripAdvisor Community

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Showing 4,012: English reviews
Reviewed 20 September 2015 via mobile

I'm sorry to write this review but the hotel is not up to standard. This is the second time in 6 months we have stayed here using our Hilton Honours points and the second time the rooms have been poor. Both stays we have encountered the same issues. Not clean, with leftover from the previous occupiers. Last time is was...

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Helpful?
1Thank Christopher G
Damian G, Front Office Manager at Hilton Manchester Deansgate, responded to this review

Dear Christopher G Thank you for taking the time to communicate your feedback following your stay at the Hilton Manchester Deansgate. I was disappointed to learn of your experience and first and foremost, please accept my sincere apologies for the inconvenience this must have caused to you during your stay. I would like to assure you, that your experience is...

York, United Kingdom
Reviewed 20 September 2015 via mobile

My husband is scared of heights yet for some reason had set his heart on staying in this skyscraper of a hotel!! I booked a night there for his birthday in an Executive room. I emailed in advance and explained that it was a birthday treat for a height phobic man and requested the highest room possible with the best...

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Helpful?
Thank MTomoYork
Damian G, Front Office Manager at Hilton Manchester Deansgate, responded to this review

Dear MeikaTYork Thank you for your review. I am thrilled that you found all areas of the hotel to be welcoming and accommodating and that looked after you during your stay for the birthday celebrations. Thank you for booking to stay in one of our Executive rooms which allowed you to enjoy the hospitality of the team in the Executive...

Reviewed 19 September 2015 via mobile

We stayed here for two nights, Thursday and Friday as a couple. Last minute booking. We stayed in a standard guest room with a lovely and incredibly comfortable queen sized bed. Floor to ceiling windows with incredible views over the city. The room has everything you need, great tea and coffee tray and if you need more of anything they...

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Helpful?
Thank Hotelreviewchick
Damian G, Front Office Manager at Hilton Manchester Deansgate, responded to this review

Dear Hotelreviewchick I am delighted to see from reading your review and the attached pictures that everything was just as you’d want it to be. It was our pleasure to be able to look after you during your stay. I truly do look forward to having the pleasure of welcoming you back to the hotel again when you next visit...

Birmingham, United Kingdom
Reviewed 19 September 2015

stay in many hotels for business was a simple hotel didn't do anything to go beyond my expectations was nothing special. however would stay again. The cleanliness and trendiness was very up to date the hotel seemed very new and modern not really my cup of tea but can see why others would enjoy it.

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Helpful?
Thank ghermann107
Damian G, Front Office Manager at Hilton Manchester Deansgate, responded to this review

Dear ghermann107 Thank you for choosing to stay with us on your recent stay in Manchester. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Hilton Manchester Deansgate soon. Best Regards Damian

Camberley, United Kingdom
Reviewed 17 September 2015 via mobile

Hilton of late are a bit hit and miss, you never know if it will be a good one or a bad one. This one is a goodie. Nice rooms although mine [503] smelled like it was an old smoking room. Good bathrooms. The food was good, nothing special but good. The hotel has a large screen in the lobby...

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Helpful?
Thank Roger B
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Roger B Thank you for taking the time to share your kind feedback with everyone, we appreciate your time. I am pleased that your guest room was to your liking and offered you all the facilities to make your stay a comfortable one. However I am concerned that your room had an odour present. Your comments have been shared...

wigan england
Reviewed 15 September 2015

Booked the hotel for a birthday weekend.Nice friendly welcome, stayed on the 21st floor in a superior suite. Room was comfortable and view was great, but a few damaged items, mini bar was broken. Went into the pool and sauna etc was ok. Very close to amenities in Manchester all within walking distance. Got entrance to the free executive suite...

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Helpful?
Thank baldmyope
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear baldmyope May I firstly thank you for booking to stay with us to celebrate a birthday. I am pleased that your guest room was to your liking and offered you all the facilities to make your stay a comfortable one. I am delighted that you enjoyed the wonderful views from the comfort of your 21st floor guest room. I...

Riyadh, Saudi Arabia
Reviewed 15 September 2015

The hotel was great I love the location the view and the service the staff also helpful and polit.the hotel is clean quite.the hotel is near the center of Manchester. I will stay at this hotel next time I visit Manchester..

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Helpful?
Thank Abinjaber
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Abinjaber It was our pleasure to have you stay with us recently and we are absolutely delighted to learn that you rank us the ‘best hotel in Manchester’ I am thrilled that you had a great stay with us and that you enjoyed everything about our hotel. The team here at Hilton Manchester Deansgate are pleased to be able...

uk
Reviewed 15 September 2015

Second visit to the Hilton was just as good as the first, last year. Great rooms and views over city centre, tasty breakfast, easy to access wifi. But the key selling point was the fact that people were ringing in to congratulate the Head Porter who was retiring on the morning I visited. Genuine thanks to a really nice guy....what...

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Helpful?
Thank UkHugh
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear ukHugh We are absolutely thrilled to learn that you rate us as your favourite hotel in Manchester. Thank you for holding us in such high regard and for returning for a 2nd stay. I am thrilled that you had a great stay with us and that you enjoyed our facilities and service. The team here at Hilton Manchester Deansgate...

York, United Kingdom
Reviewed 15 September 2015

Stayed for two night for a company conference and although the rooms are very comfortable and quite roomy they were very very warm. Its just a shame the food wasnt. Some of us opted for the flat iron steak with pepper butter that would have melted had the steak been a bit warmer than room temperature. It wasnt as if...

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Helpful?
Thank vicky r
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear Vicky r It was a delight to have you with us recently. Thank you for choosing to stay at Hilton Manchester Deansgate. The team are always happy to offer you excellent service and they been made aware of your kind words. I am very disappointed and surprised to learn of your experience in Podium Restaurant as we ordinarily receive...

Bradford, United Kingdom
Reviewed 14 September 2015 via mobile

We had booked 4 rooms for an awards ceremony. We were able to check in early as all 4 rooms were ready although not together on the same floor. The room was comfortable the bed a little small however. It was clean and comfortable...we were unable to use the fridge as it was preloaded with food and drink that charged...

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Helpful?
Thank fiona s
John M, General Manager at Hilton Manchester Deansgate, responded to this review

Dear fiona s Thank you for choosing to stay with us on your recent stay in Manchester. I am pleased that we were able to offer you all the facilities to make your stay a comfortable one. We hope that we have the pleasure to welcome you back to Hilton Manchester Deansgate soon. Best wishes John McLaughlin General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cloud 23 Cocktail Bar
Cloud 23 Cocktail Bar
Cuisines: British, Contemporary
Podium Restaurant Bar & Lounge
Podium Restaurant Bar & Lounge
Cuisines: European, British, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Manchester Deansgate

Address: 303 Deansgate, Manchester M3 4LQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $168 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Manchester Deansgate 4*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Agoda, Hotels.com, Priceline and Orbitz so you can book your Hilton Manchester Deansgate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manchester Deansgate Hotel Manchester
Manchester Hilton
Hilton Deansgate
Hotel Style:
#21 Business Hotel in Manchester
#25 Luxury Hotel in Manchester
#33 Family Hotel in Manchester
#36 Romantic Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Manchester Deansgate staff and other travellers.
29 questions
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Questions? Get answers from Hilton Manchester Deansgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very good no need to upgrade”
 of 5 bubbles davet520, 18 Mar 2017 | Read review
“Executive rooms are on the higher floors with marvellous views over Manchester.”
 of 5 bubbles PKR, 18 Mar 2017 | Read review
“The higher the better”
 of 5 bubbles 956anastasiam, 16 Mar 2017 | Read review
“Check that your room is the type that you have paid for!”
 of 5 bubbles SamanthaR796, 11 Mar 2017 | Read review
“If you are not afraid of heights, you should choose rooms located on the higher floors will enjoy the view of the city.”
  • City view from the 16th floor
  • The King Plus room
 of 5 bubbles AdioB, 10 Mar 2017 | Read review
5 of 5