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The Castlefield Hotel

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Traveller (102)
Room & Suite (205)
Dining (18)
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Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (728)
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Traveller rating
202
273
140
49
32
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202
273
140
49
32
Show reviews that mention
All reviewsmuseum of science and industrycanal basinsports facilitiesliverpool roadcity centreleisure facilitiesgym and swimming poolsecure car parkhealth clubfriendly hotelgood sizerooms are basicsteam roomthird floorhen partygreat facilitieswould stay again
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11 - 15 of 696 reviews
Reviewed 2 weeks ago

The room itself was nice, and clean. The bed and towels were very comfortable. However, the corridors looked very dated, and the noise from outside, and from the corridor and surrounding rooms, was very loud. The wifi also didn't work in the room.More

Review collected in partnership with this hotel
Thank Vikki926
Response from Castlefield H, Front Office Manager at The Castlefield HotelResponded 2 weeks ago

Thank you for your review. I have passed on your comments regarding the overall look of the corridors to our maintenance team. We are currently in the process of having areas of the hotel refurbished and have just had our Wi-Fi upgraded so hopefully you...More

Reviewed 2 weeks ago

The staff where so lovely the room big though the bed small , thought the choice of food was limated but nice the bar service was excellent and they have a wide selection of drinks including non acaholing beer which is greatMore

Review collected in partnership with this hotel
Thank jcavan592860
Response from Castlefield H, Front Office Manager at The Castlefield HotelResponded 2 weeks ago

Thank you for your review. We are currently in the process of launching our new menu so we apologise that the full range was not available when you stayed with us. Hopefully when you visit us again in the future you will be able to...More

Reviewed 3 weeks ago via mobile

I booked the hotel well in advance for a very popular event, so was rather horrified to find the hotel was a massive £50 cheaper after checking in on the day of arrival. It was then an extra £10 to park each car, then another...More

Thank C6132NOkarenw
Response from Castlefield H, Front Office Manager at The Castlefield HotelResponded 2 weeks ago

Many thanks for your review, we hope to see you again soon!

Reviewed 4 weeks ago via mobile

I would sincerely like to express my extreme gratitude to these two guys. After a horrendous day of travel and rail problems these two guys looked after me with dinner, drinks and chat after a very stressful day. I usually stay in Manchester a lot...More

Thank chrisjenkins86
Response from Castlefield H, Front Office Manager at The Castlefield HotelResponded 2 weeks ago

Many thanks for your review, we're glad that Marc and Saadat were able to help you when you arrived at the hotel. We hope to see you again soon!

Reviewed 4 weeks ago via mobile

Beatrice on reception went the “extra mile” when accommodating changes to our booking. Great customer service. The location was perfect for the evening event we were attending at MOSI. Food and menu choice is good reasonably priced. Room clean and comfortable. Breakfast if you book...More

Thank lisajnorris
Response from Castlefield H, Front Office Manager at The Castlefield HotelResponded 2 weeks ago

Thank you for the lovely comments regarding your stay. We're glad that Beatrice was able to help while you were here and that overall you had a great stay. We hope to see you again in the near future!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 70 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 70 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (102)
Room & Suite (205)
Dining (18)
Pool & Beach (13)
Amenities (13)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Bernie G
30 May 2018|
AnswerShow all 2 answers
Response from SarahWatson26 | Reviewed this property |
4pm
1
Vote
mrmetalmickey
22 May 2018|
AnswerShow all 3 answers
Response from eileenronan | Reviewed this property |
Sorry i wouldnt know that - our room overlooked the canal and car park area
1
Vote
Jon E
17 October 2017|
AnswerShow all 3 answers
Response from Jamie W | Property representative |
Hi there, Unfortunately we do not allow pets at the hotel, except guide dogs. Regards, Jamie Front Office Manager
0
Votes
Room Tips
"Unload car before parking as there are many steps from car park to hotel"
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"Canal side rooms have better view."
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"Overlooking the canal not Liverpool Road is best"
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"Maybe request a room with a view of the canal area"
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