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Malmaison Manchester

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Malmaison Manchester
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2,274 Reviews from our TripAdvisor Community

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Showing 2,246: English reviews
London, United Kingdom
Reviewed 15 October 2015

I picked this place for a business trip as it was close to the main station for the trip up from London the night before, and close to transport for trip to work the next day. Turned out to be just the right thing after a long work day and trip up from London - quick check-in, nice room, close...

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Helpful?
Thank smithfred
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear SmithFred thank you for posting your feedback. Delighted that you enjoyed Mal Manchester and hope we may see you back very soon. Kind Regards Jacqui

Nottingham, United Kingdom
Reviewed 14 October 2015 via mobile

I stayed here for one night on business . Check in was a dream unlike a lot of hotels iv stayed at . The room was quiet small but beautifully decorated . Room service was easy and the lobster was beautiful. The gentleman who bought my food was very friendly and helpful leaving enough time between bringing my second course....

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Helpful?
Thank karaodp
Jacqui G, General Manager at Malmaison Manchester, responded to this review

karaodp, thank you for taking the time to post your review. I appreciate your comments, it is disappointing that you did not enjoy your entire experience with us here at Mal Manchester. I apologise and I do hope that this does not deter you from staying with us in the future. If you would like to discuss further, please do...

London, United Kingdom
Reviewed 12 October 2015

I stayed here with work. The hotel itself is incredible. The hotel room was unbelievable. It was immaculate, stylish and the bed was the most comfortable bed I have ever slept in. I have never experienced a hotel as special as this one.

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Helpful?
Thank Chicharro123
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Chicharro123 So glad you enjoyed visiting us here at Mal Manchester. The team work hard to ensure all our guests leave feeling like you did - so thank you for sharing. Hope to see you back very soon with us. Kind Regards Jacqui

lancashire
Reviewed 11 October 2015

me and my daughter have just had a spa package ie treatment and a brill meal in restaurant ,also ew was told they do another deal spend £75 and over in restaurant and you get your room for £25 what a good deal we will be doing this in the near future piccadilly rail station just across the road from...

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Helpful?
Thank shellLancashire
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear ShellLancashire, How fab that you have seen a few of our amazing offers. Please be sure to come back soon - we pretty much have one for every visit. We like to look after our Mal fans. I can see that you and your daughter enjoyed all the treats the Spa and the Restaurant have to offer - so...

Leeds, United Kingdom
Reviewed 11 October 2015 via mobile

Title says it all, we had a dirty smelly bathroom. We tried blocking the bath plug and sunk plug with wet towels to stop the fowl drain / sewage smell from belching out everytime another guest emptied a sink or flushed a toilet in the room above. You heard the water run down the soil stack then a gurgle and...

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1Thank Alex C
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Alex C Thank you for your very detailed review following your visit. I know that you have spoken to 2members of my Managment team regarding the issues you have mentioned. Should you wish to discuss this further, please dont hesitate to contact me direct at the hotel. It is disappointing that you did not enjoy the full experience and...

Windsor, United Kingdom
Reviewed 9 October 2015

Was very excited about staying here, it was very very close to the train station so ideal as don't need a taxi. Immediately greeted by a lovely warm and friendly receptionist who offered us a chance to refresh down stairs in the spa. We did and used the showers and kept our luggage in early check in as our room...

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Helpful?
Thank Sammy M
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Sammy M Thank you for sharing your feedback following your recent stay. I am delighted that you enjoyed most aspects of it - especially the service from our staff - they do work hard to ensure all guests have a great time. I have noted your comments on the room - maybe next visit we try you in a...

Suffolk, United Kingdom
Reviewed 8 October 2015

Hotel close to station, easy walk. Good bar area and restaurant is good. I had dinner and it was fine, on my own ate quick in and out in 30min good! Room comfy and bed good. Did some interviews in the reception the following day and that was fine with good coffee and soft drinks. i like this hotel and...

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Helpful?
Thank Derek W
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Derek W Thank you for sharing your positive feedback on your recent visits. I am happy to read that you enjoyed all aspects of the hotel - and look forward to welcoming you back again soon. Kind Regards Jacqui

Glasgow, United Kingdom
Reviewed 6 October 2015 via mobile

Stayed in malmaisons in Edinburgh, Glasgow and London. This one is a real let down. The room was expensive and not great quality. Each morning when room was cleaned the glasses we used for wine / beer were left dirty and not emptied making the whole room smell. The bar / restaurant is more like a nightclub which very loud...

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Helpful?
Thank Keith A
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Keith A I appreciate your feedback following your recent visit. It is disappointing to read that you did not enjoy your Mal Manchester experience, and I have taken careful note of your comments. We do work hard to ensure all our guests enjoy their time with us - and as a Mal regular I am sure you are aware...

Liverpool, United Kingdom
Reviewed 4 October 2015

This is a really nice place to stay if you're looking for stylish, central accommodation in central Manchester - a group of us were staying in town and wanted somewhere a bit more comfortable than the usual budget accommodation we might normally have opted for under the circumstances. There were six of us in total, and we booked three twin...

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Helpful?
Thank Andrew F
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Andrew F great to see that you enjoyed your recent visit, however, I have noted your comment ref twin rooms. I apologise if this caused any inconvenience, but hope it would not deter you from making a return trip. Do contact us direct at the hotel and we shall ensure you have our full attention and allocate the room...

Reviewed 4 October 2015 via mobile

This was our 1st stay in a Malmaison hotel & we will definately stay in the holt chain again. We were greeted by extremely friendly & welcoming reception staff who gave us a room upgrade as it was our anniversary which was very generous. We had a drink in the table service bar area prior to going up to the...

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Helpful?
Thank Marmala
Jacqui G, General Manager at Malmaison Manchester, responded to this review

Dear Marmala, Sounds like another Mal fanis born. So happy to read that you enjoyed your whole experience - that is what we work so hard to do. Really appreciate you sharing this with us too - thank you. Look forward to your next visit. Kind Regards Jacqui

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chez Mal Brasserie
Chez Mal Brasserie
Cuisines: Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mal Manchester: In the home of the beautiful game you're about to turn Moulin Rouge. A short trundle for wheel-based luggage from Piccadilly Station and you're at the Mal - somewhere in the mists between Paris and the 24-hour party city. You cross the chessboard reception and suddenly you're a king for the knight. It's your move. Smoak Bar and Grill at Mal Manchester: A grill room and bar quite unlike anything Manchester has ever before seen. Set in the award-winning Malmaison Hotel minutes from Piccadilly station, Smoak is total indulgence for the senses. The amazing aroma of nation's finest oak-smoked steaks and fresh fish, served to a pewter counter or cosy booth. Imagine great imported beers, cocktails and bubbly served from an unusual sunken bar, with highly skilled mixologists serving you while you stay seated. Picture a stylish relaxed but chic interior a mix of booths, banquettes and counter stools. Come lunchtime and it's locally sourced bread, generously filled sandwiches and salads or full blown grill dining for the more adventurous lunchtime escapee. Come sundown the mood changes and we turn the aromas up to eleven. The cocktails flow, the steaks sizzle, the music turns up and the night begins. Ember Lounge at Mal Manchester: We could tell you about the Ember Lounge - an immaculate and opulent cocktail bar furtively hidden to the rear of the Smoak Bar & Grill. ... more   less 

Additional Information about Malmaison Manchester

Address: 1 Gore Street | Piccadilly, Manchester M1 3AQ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $153 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Manchester 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Malmaison Manchester Hotel Manchester
Malmaison Hotel Manchester
Manchester Malmaison Hotel
Hotel Style:
#3 Spa Hotel in Manchester
#20 Luxury Hotel in Manchester
#26 Romantic Hotel in Manchester
#31 Business Hotel in Manchester
#41 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Manchester staff and other travellers.
24 questions
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Questions? Get answers from Malmaison Manchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the rear are quieter”
 of 5 bubbles SallyK71, 20 Feb 2017 | Read review
“Rear of the hotel away from the road”
 of 5 bubbles S5006VUdavidd, 13 Feb 2017 | Read review
“didn't stay in hotel only used "spa "”
 of 5 bubbles pinkp2013, 5 Feb 2017 | Read review
“Rooms in the older part of the building more characterful”
 of 5 bubbles mjwoods1979, 12 Jan 2017 | Read review
“Top floor for quieter rooms and rooms on the old side I heard are better”
 of 5 bubbles Claire_Izzy, 12 Jan 2017 | Read review
5 of 5