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Hallmark Inn Manchester South

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1 room 2 adults 0 children
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Hallmark Inn Manchester South
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731 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Reviewed 2 days ago NEWvia mobile

I stopped at this hotel because I was going to have a stomach operation the following morning. The operation should have been the following morning but this was changed to the afternoon, I asked if for the late check out option and paid the extra to stay until 2pm. so that I could try and sleep as I hadn't had...

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Helpful?
Thank Danny B
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your comments. I do appologise for the noise issues you faced during your stay. We have a refurbishment on at the moment, if you would have let the reception team know that you wanted a quiet room we could have allocated you a room away from the refurbishment. Sorry for the inconvenience this caused. Kind...

Hampshire, United Kingdom
Reviewed 2 days ago NEW

Our twin room was small with tired decor but it was adequate, fit for the purpose and competitively priced. Although not recommended for an extended stay or anything vaguely romantic it did the job for an overnight lads trip despite road noise and no bathroom extractor fan.

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Helpful?
Thank FIRSTCRICKETTOUR
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your review, its pleasing to hear that the hotel fullfilled your needs. We do have several other sizes of rooms wihin the hotel should anyone request a larger room. I do appologise for the extractor fan not working and will investigate this. Kind regards Damon Yoxall General Manager

Tring, United Kingdom
Reviewed 3 days ago NEW

The hotel is good value for money and we would stay again, but the wall between room 115 (where we stayed) and 113 was too thin. The couple next door talked until 5am and although they weren't noisy their voices unfortunately kept us awake. Shame really as otherwise it was ok. Not a place you'd choose to go to for...

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Helpful?
Thank Marc S
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your reveiw. Unfortunatley from time to time we do have other guests in the hotel who spoil the enjoyment for others due to noise. We do have a night porter on duty who can ask for the guests to keep the noise down. Kind regards Damon Yoxall General Manager

Dubai, United Arab Emirates
Reviewed 2 weeks ago

We stayed, 2 adults, 2 kids in an executive room for one night. We all fit easily into the room (number 3). A nice large comfortable king size bed, double sofa bed and a zed bed was offered but not needed. Enough towels for all of us. Booking direct through the hotel was easy and they were very helpful with...

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Helpful?
Thank GroovyTraveller01
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your review of the hotel. Its always nice to recieve such nice and honest reviews of the hotel. I will ensure the staff are made aware of your comments and look forward in welcoming you and your familly back tot he hotel in the future. Kind regards Damon Yoxall General Manager

newcastle on Tyne
Reviewed 2 weeks ago

We booked this as a one night stay on way to airport with facilities for car parking and transport to airport. The hotel is called Best Western Hallmark Willow Bank and we expected Best Western facilities. Reception is up a flight of stairs, with no lift. The carpet in reception was very littered and needed a good vacuum clean.The bedroom...

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Helpful?
Thank DBSA42
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your review, unfortunatley we do not have a lift in the hotel but we do offer help with luggage. We do clean the stairs to reception 3 times per day, this time of year leaves are falling off the trees and this leads to them being walked in from the street however we do check...

London, United Kingdom
Reviewed 4 weeks ago

When I booked this was a Best Western and it was called the Willowbank. Inside the branding is very confusing as in some cases it is still BW but in other Hallmark - not a name with which I am familiar. Breakfast was good and the room looked in very good condition. The approach to reception is up a flight...

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Helpful?
Thank Catherine H
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your comments. We come out of Best Western on 31st December and will no longer be called the Willowbank, we will be called "Hallmark Inn Manchester South. Some of our rooms are undergoing a refurbishment at the moment and will be completed in February. Kind regards Damon Yoxall General Manager

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

Me and my partner stayed in this hotel for the night and I can honestly say it was not worth the asking price. The reception area is very modern but once you get past that it is very out of date. Bedrooms are a nice size but are in serious need of updating (which I think they are in the...

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Helpful?
Thank charglasb
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your comments which have been investigated. We are as you mention having a refurbishment of some of our rooms at the moment. We only open our restaurant Monday to Thursday and advertise this fact however I will ensure that a full check on all our 3rd party websites is completed so we have the correct...

Reviewed 13 December 2016

I'm writing this review after staying at this hotel numerous times over the last 6 months with my mother. The staff are some of the nicest, kindest people in the hospitality trade we have met. Any time myself my family or my mam on her own checked in we were met with smiles. Hotel is in a perfect location for...

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Helpful?
Thank Tracy D
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your comments following on from your recent stay with us. Its nice to hear you enjoyed the service from the team at the hotel, they really do make a difference. Look forward in welcoming you back tot he hotel in the future. Kind regards Damon Yoxall General Manager

Clynnogfawr, United Kingdom
Reviewed 13 December 2016

I was dropping someone off recently and we decided to have a meal in the `lounge` bar. The place was grubby - the tables had been wiped with what I don't care to know - my car outside was cleaner! There was no one to behind the bar to take orders and we waited with other people for ages -...

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Helpful?
Thank leedfoot
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

Dear Guest Thank you for your comments following on from your experience in our bar. I am surprised to hear that you found the area dirty as we do pride ourselves on having a clean environment. From time to time over the Christmas period the public areas do have increased traffic and it seems as though we were not "on...

Weston-super-Mare, United Kingdom
Reviewed 13 December 2016

Review collected in partnership with Best Western GB
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Helpful?
Thank David A
WillowBankManager, General Manager at Hallmark Inn Manchester South, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hallmark Inn Manchester South

Address: 340 Wilmslow Road, Manchester M14 6AF, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: $84 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn Manchester South 3*
Number of rooms: 116
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Also Known As:
Best Western Manchester
Manchester Best Western
Hotel Style:
#36 Business Hotel in Manchester
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Towards the rear of the hotel further from the road”
 of 5 bubbles FIRSTCRICKETTOUR, 17 Jan 2017 | Read review
“Ask for a room with no one staying next door!”
 of 5 bubbles MarcSimpson, 16 Jan 2017 | Read review
“Room 3 was large, a big king size bed and double sofa bed.”
 of 5 bubbles GroovyTraveller01, 5 Jan 2017 | Read review
“Room 91 is at the back of the hotel, so low road noise, but that's all that's good about it.”
 of 5 bubbles DBSA42, 2 Jan 2017 | Read review
“Ask about the size, if you are booking a double insist on a double room as distinct from a single equipped with a double bed!”
 of 5 bubbles CarolineL_11, 8 Dec 2016 | Read review
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