We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Inn Dudley Town Centre Hotel

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Just down the road from the Black Country Living Museum and close to shops and restaurants
Read more
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Bar/Lounge
Paid Internet
Non-Smoking Hotel
Public Wifi
Multilingual Staff
Show more
Room features
Non-Smoking Rooms
Accessible rooms
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
Location
Full view
84Good for walkers
Grade: 84 out of 100
74Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Reviews & more
599Reviews
38Photos
10Q+A
45Room tips
Traveller rating
  • 387
  • 143
  • 38
  • 13
  • 18
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
Arrived to a very warm welcome. We had phoned ahead to ask for the disabled room to have twin beds but the message had not been relaid to the staff. But Katie was good to her word and made the beds up whilst we went out for dinner, even though she was really busy. She was very he
Read more
All the staff was courteous and helpful. Room was spacious and clean, bed was clean and comfortable, bathroom was clean and functioning well . Food at Restaurant was very good -both dinner and breakfast. Heating was working well. basically nothing to complain.
Read more
I stayed here with my daughter as she had a dance event in dudley. The stay was lovely and the staff are extremely helpful, friendly and their service fantastic. Much improved from the impression we got when we visited this hotel a year ago - the staff we encountered were far fro
Read more
Really enjoyed our stay. Great service, friendly staff. Location was on point. Would definitely recommend this premier inn, great for families with children, plenty on restaurants nearby, cinemas and bowling.
Read more
Review collected in partnership with premierinn.com
Location perfect,car park very good,food and room perfect,all the staff very helpful and friendly Highley recommended.Lots of eating places very close and there are many shops near by .The perfect place to visit Dudley zoo
Read more
Review collected in partnership with premierinn.com
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Room view 2
bedroom
Room 101
Room view back
Room view fwd
Previous
12
Hi I've been trying to contact you on the local number I was given by staff last November...can't find an email address either ....I have booked 2rooms for the 6/04/18 one walkin wetroom one double room.. I booked at the main desk last November 19/11/17 .. I never received a confirmation email with my booking ref n.o... The member of staff couldn't give me the wetroom n.o we would be allocated as she said it was too far in advance... So I'm anxious now as we are booked in for the 6/04/18 fri eve X my deaf disabled friend is worried sick she won't have her room X near reception as she can't walk far with her rollater !! ( I asked your staff if I could have a local landline as to keep phoning is costly ) kind regards Julie Clarke
Hi there. Try 0333 321 9306 or 0138 488 0186. Good luck x
1 vote
Show all answers
Hi How Much Is The Breakfast Thank You Marie
I think it's about £9 for the full works, a little cheaper if you only want the continental. And usually kids eat free with paying adults.
1 vote
Show all answers
Does the hotel offer anything special for birthdays please ? I have two grandparents turning 80 and wondered if we could make it extra special here ?
Hi Holly Please give the team a call on 0333 321 9306 (select #) and the team will see what they can do to make their stay extra special. Darren
1 vote
Show all answers
Is it easy to get a bus to Cradley Heath from the Hotel or any idea of the taxi fare please? thank,you very much
Hi We're located around 5 miles away from Cradley Heath and this takes 50 minutes by bus. We have a bus stop outside the hotel that you can use & the Bus Station is only 5 minutes away. I can confirm a taxi should cost around £8 - £10 & the team will be happy to arrange this for you. Kind Regards Samantha
0 votes
Show all answers
Some reviews say walk able to supermarket, cinema, bowling, eateries but is it easy walking with children? ie having to cross busy roads etc & what distance roughly?
Hi, Sorry for the late reply. Yes there easily walkable wih children of all ages. You are able to get to the supermarket if you turn left out of the hotel and stay on the same side of the road, you cant miss it. the resturants are located to the right and again you an stay on the same side of the road and reach a manner of different resturants cinema and bowling.
0 votes
Show all answers
Previous
12
"there was a sign for 'quiet' on the floor. (it seems the hotel has 'quiet please' policy."
"Ask for a room on the top floor."
"ask for a bigger room if one is available. all rooms seemed to be quiet"
"Top Floor is best."
"Our room was fine..why not ask if you have special requirements?"
Previous
1234569
PRICE RANGE
USD 50 - USD 132 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDudley
NUMBER OF ROOMS
63
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing