Arrived to a very warm welcome. We had phoned ahead to ask for the disabled room to have twin beds but the message had not been relaid to the staff. But Katie was good to her word and made the beds up whilst we went out for dinner, even though she was really busy. She was very he…
All the staff was courteous and helpful. Room was spacious and clean, bed was clean and comfortable, bathroom was clean and functioning well . Food at Restaurant was very good -both dinner and breakfast. Heating was working well. basically nothing to complain.
I stayed here with my daughter as she had a dance event in dudley. The stay was lovely and the staff are extremely helpful, friendly and their service fantastic. Much improved from the impression we got when we visited this hotel a year ago - the staff we encountered were far fro…
Really enjoyed our stay. Great service, friendly staff. Location was on point. Would definitely recommend this premier inn, great for families with children, plenty on restaurants nearby, cinemas and bowling.
Location perfect,car park very good,food and room perfect,all the staff very helpful and friendly Highley recommended.Lots of eating places very close and there are many shops near by .The perfect place to visit Dudley zoo
"there was a sign for 'quiet' on the floor. (it seems the hotel has 'quiet please' policy."
"Ask for a room on the top floor."
"ask for a bigger room if one is available. all rooms seemed to be quiet"
"Top Floor is best."
"Our room was fine..why not ask if you have special requirements?"