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The Quality Hotel Dudley

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The Quality Hotel Dudley
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385 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Clacton-on-Sea, United Kingdom
Reviewed 5 days ago NEWvia mobile

We read the reviews on Trip advisor and we were worried! Our friends had paid for us to stay here for a night when we visited them. It would not have been our first choice but, we were pleasantly surprised. Very nice lady on reception very friendly and helpful. The room was a good size. To be fair, the place...

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Helpful?
Thank Sean F
Hungerford, United Kingdom
Reviewed 6 days ago NEW

Warm welcome from the staff when we arrived and had a very comfortable room, which was quiet and very clean. Food was good and much better than when we have stayed on previous occasions. The staff were very helpful and nothing was too much trouble

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Thank Helen N
Newport, South Wales
Reviewed 3 weeks ago

Had booked a twin room but was given a double, however this rectified within minutes. The room was clean, comfortable and if I had anything to complain about it would be that the toilet flush was not always keen to work but we soon discovered there was a knack to it. We had clean towels each day and the room...

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Thank maureengingell
Oldbury, United Kingdom
Reviewed 3 weeks ago

We held our Wedding here last month and we had the most amazing day! From the very first appointment with Vickie, she worked with us on our plans to ensure we had our wedding day exactly as we wanted. The food and service was better than we could have hoped for. We would recommend this hotel to anyone

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Thank bethanyclarke01
Reviewed 25 October 2016 via mobile

Arrived late as it was a last minute booking. After a longday of travelling. Arrived around 10pm carpark was full but managed to get the last space. Walking into the hotel I was genuinely surprised. Reception seemed nice. After that it's all down hill! There is NO quality in this hotel! Booked online a double bed and child's roll out...

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5Thank shollyforever
Leamington Spa, United Kingdom
Reviewed 23 October 2016

Having read the terrible reviews on TripAdviser, I emailed the hotel requesting a room where everything worked. I received a reply stating that our room will be fine. After checking in we first discovered that there was a large baby's cot set up in our room (which we hadn't asked for). I went back to reception and in fairness they...

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Thank deanothebaggie
Reviewed 23 October 2016 via mobile

What a waste of time a terrible dinner,a flickering bathroom light and bad Internet never coming again😈😈😈nothing else said came on holiday and regret it a lot and can't believe what happened after a late dinner:they made me pay the full dinner price urrrgghh

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Thank Calclasher
Reviewed 21 October 2016 via mobile

Best friend held wedding reception here Hotel room it's self was poor And dirty Clearly mirrors are not cleaned as after steamy shower there was a love message from someone else Didn't complain at time as everyone was too upset with what happened at Reception Staff were beyond useless 1 women at bar was beyond rude Staff left before room...

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1Thank danii6walker
Chesterfield, United Kingdom
Reviewed 17 October 2016 via mobile

Only stayed for one night and it was okay for a discount hotel. We ate on their restaurant and although it was very quiet for a Friday night, there was a bit of background music on and the food was steady enough. They had a very nice San Miguel on draft and the staff were fine and helpful. The night...

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Thank Fatsnapper
Newport isle of wight
Reviewed 17 October 2016 via mobile

Staff very very friendly and helpful, however woefully let down by state of hotel. Bed in a poor state of repair. Shower didn't work and no hot water for bath. Needs major upgrade. I could not recommend this hotel for anyone to stay. I feel sorry for the staff.

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Thank Chris S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more   less 

Additional Information about The Quality Hotel Dudley

Address: Birmingham Road, Dudley DY1 4RN, England
Region: United Kingdom > England > West Midlands > Dudley
Price Range: $68 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Quality Hotel Dudley 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Quality Inn Dudley
Quality Hotel Dudley
The Quality Hotel Dudley West Midlands
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Questions & Answers

Here's what travellers have asked, with answers from The Quality Hotel Dudley staff and other travellers.
3 questions
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england westmidlands
over a year ago

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Questions? Get answers from The Quality Hotel Dudley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near reception if you have problems walking as some rooms are a long way from the main areas”
 of 5 bubbles 409helenn, 3 Dec 2016 | Read review
“Quieter rooms are at the back of the hotel. The road directly at the front of the hotel is extremely busy.”
 of 5 bubbles maureengingell, 17 Nov 2016 | Read review
“Use the Premier Inn or Village Hotel opposite!”
 of 5 bubbles deanothebaggie, 23 Oct 2016 | Read review
“Do not go there. They will not make your room, they will put towels on the floor next to your room.”
 of 5 bubbles 241mariuszj, 10 Sep 2016 | Read review
“dont bother”
 of 5 bubbles jj188, 27 Aug 2016 | Read review
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