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Holiday Inn Lancaster

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Holiday Inn Lancaster
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926 Reviews from our TripAdvisor Community

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Showing 910: English reviews
Hartlepool, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

We chose this hotel as it has pool & sauna facilities, very reasonable rate for the Saturday night and acted as a great starting point for a bike trip along the coast and canals. Excellent service at the check in and a nice ground floor room. Even better was the offer to allow us to us a meeting room to... More 

Helpful?
Thank 625David
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW via mobile

Arrived after a very long journey and the staff were warm and welcoming, supported my enquiries about wifi codes and parking, nothing seemed too much trouble. The gym was modern and very well maintained, restaurant served excellent food and I would happily stay here again based on this alone. Wifi speed was ok, could have been faster, slowed my work... More 

Helpful?
Thank Paul S
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Paul S, Thank you so much for writing a great review after your recent stay with us. We are delighted that your enjoyed the restaurant and were made to feel welcome. We look forward we welcoming you back again in the near future. Sincerely, Francis Hindle General Manager More 

Herrsching am Ammersee, Germany
Level Contributor
3 reviews
Reviewed 1 week ago NEW via mobile

The staff was very friendly, I enjoyed a really good massage (which I could book and get nearly immediately) and the massage lady was just lovely. There's a large indoor pool, a gym and a hot tub. Food was ok, but breakfast was not, no variety and they're tidying up everything very early.... Room was good, clean and enough space... More 

Helpful?
Thank Elispopelis
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Elispopelis, We are delighted to hear that you enjoyed your Beauty Room treatment but disappointed that you found breakfast not so good. I have shared your comments with the Restaurant Supervisors who will share with their team and hopefully be able to offer our guests a better experience in future. House Keeping have also been made aware, that they... More 

Cleckheaton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We stayed here for one night a few weeks ago. Check in took ages, The room was pretty shabby, with bad painting however the double bed was TINY... As we were staying as two friends one of us has to stay on the sofa as there was no way we would have both fitted comfortably! They did bring us an... More 

Helpful?
Thank rsmit99

Travellers are raving about these Lancaster hotels

1 review
Reviewed 1 week ago via mobile

Stayed in holiday inn Lancaster staff are amazing can't do enough nothing is a problem really friendly and happy environment can't say enough good things about this place and these really nice people set in a nice area really enjoyable stay would recommend this place to anyone great pool sauna gym steam also animal friendly thanks again guys for making... More 

Helpful?
Thank Craig C
Lancs UK
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

A nice welcome on arrival, super large executive room, a decent evening meal, and a comprehensive selection for full english breakfast in the morning. Didn't have a chance to use the pool or other facilities. Hotel in excellent location, 2 minutes from M6 junction.

Helpful?
Thank crossLancsUK
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear crossLancsUK, Thank you for taking the time to write a review after your recent trip to Lancaster. We are delighted to read that you had friendly service and a great room. Hopefully, should you have the chance to visit us again you'll have time to use the leisure facilities. Sincerely, Francis Hindle General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The hotel itself is nice and was very central to what we needed. The staff are friendly and helpful. They made a mistake with our booking and were eager to help to fix the problem. The waiter staff kept dropping things in the restaurant which was noisy and annoying but they were friendly. Nice little kids play area outside and... More 

Helpful?
Thank brendanF4679SE
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear brendanF4679SE, Thank you for your time in writing a review on Trip Advisor. I am pleased to hear you had a nice stay in Lancaster and enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again & have time to visit the Spirit Health... More 

Edinburgh, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

I was meeting up with my mother, sister, brother, sister-in-law and little nephew for a weekend, Lancaster is kind of midway for us, my mother chose the holiday Inn and it had what we needed and it was fabulous. Holiday inns are great always but the staff here made it exceptional for us, a huge thank you to them, sorry... More 

Helpful?
Thank Zara S
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Zara S, What a lovely review, thank you. We are all happy to see that your family get together was a great success. Paul makes a big impact on the majority of our guests and I am delighted to see that he helped make your gathering exceptional. Thank you for choosing to stay with us for this special occasion.... More 

Greater London, United Kingdom
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

Stayed at the Holiday Inn Lancaster which is situated just off Junction 34 - M6, check in staff where polite & helpful as where the bar and restaurant staff. The hotel has a car park which guests need to input the vehicle registration.. Hotel appeared pretty busy as was the bar.. Room on 2nd floor WA clean tidy with an... More 

Helpful?
Thank Craig C
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Craig C, Thank you so much for taking the time to write a review after your recent stay. We are delighted that you had a comfortable stay and hope we can welcome you back again when traveling the M6. Sincerely, Francis Hindle General Manager More 

Newbury UK
Level Contributor
159 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 weeks ago

Basically convenient and comfortable. The room was recently refurbished and the double bed large and comfortable. Got a good night's sleep. Ensuite was average. Shower squirted water all over the bathroom floor but on the plus side it was powerful and a good steady temperature. The WiFi wouldn't work and the mobile 4G signal non existent so internet access was... More 

Helpful?
Thank fizic
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear fizic, Thank you for your recent candid review of the Holiday Inn Lancaster. We appreciate your feed back and have shared your thoughts on breakfast with our Head Chef and Restaurant Supervisors. I we are able to welcome you back to the hotel in the near future. Sincerely, Francis Hindle General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: $97 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There was a noisy fan outside room 213. It was constant so, after a while, you stopped hearing it, but avoid rooms 211,213 & 215”
 of 5 bubbles Visitor_from_UK, 4 Nov 2016 | Read review
“All rooms have been very well refurbished or are new”
 of 5 bubbles Ronjo15, 3 Nov 2016 | Read review
“Try odd numbers or ask for a room away from the main road!”
 of 5 bubbles orinocokid, 1 Nov 2016 | Read review
“Ask for a room near the leisure centre if you don't want to walk far for a swim .”
 of 5 bubbles janesI9351GE, 12 Oct 2016 | Read review
“Choose a room overlooking river as these are much quieter. Rooms to front are closer to very busy road .”
 of 5 bubbles mlcwPrestwick, 10 Oct 2016 | Read review
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