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All reviewsleisure clubleisure centretwo double bedssteam roomlounge barchanging roomsnice groundsfour star hotellovely hotelreception staffevening mealpublic areasbuffet breakfastlake districtplenty of parkingstayed here for one nightfollowing morning
This hotel is set in beautiful grounds in a great location. The hotel was full but still the staff had it set so well that there was no wait for the amazing breakfast. The staff are really friendly & leisure facilities are great although partly...More
1 Thank Nicola M
Response from PrestonMarriottGR, Manager at Preston Marriott HotelResponded 4 days ago
Dear Nicola M,
Thanks so much for taking the time to leave us your positive review following your stay.
The whole team here at the Preston Marriott pride ourselves on our customer service and I am so pleased that you felt that this the case....More
It’s been a while since I went to this hotel and I was disappointed with the overall decor and dining facilities. Very old fashioned, dull, too much dark brown. And multiple sports screens in the bar? Not necessary.
We wanted to dine in the restaurant...More
Thank Louise T
Response from PrestonMarriottGR, Guest Relations Manager at Preston Marriott HotelResponded 5 days ago
Thank you for sharing your feedback regarding your recent visit to the hotel. Please accept our sincere apologies for the issues in our Bar and Restaurant as well as your mattress. Your comments have been passed on to our Operations team. Please don't...More
Marriott Preston need to get their act together at breakfast, when the Manager is away.
It is a wonderful experience when Dan is in charge in the dining room, with fast service
hot food, staff attending at tables constantly.
Today we were all herded together...More
3 Thank andrewX6340XY
Response from PrestonMarriottGR, Manager at Preston Marriott HotelResponded 1 week ago
Thank you for your feedback, I am disappointed to hear that we were not able to exceed your expectations on this occasion.
I am surprised to hear of your breakfast experience given that our breakfast quality and team are usually so well received...More
Stayed with family hotel was great food excellent.
Facilities great spa pool lovely.
Great Starbucks a gem on the premises.
Games room, child friendly ideal off main motorway for a stayover.
Room service orderedfrom any menu superb.More
Thank June D
Response from PrestonMarriottGR, Front Office Associate at Preston Marriott HotelResponded 1 week ago
We are delighted to have been your chosen hotel during your recent stay in Preston. It was
truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a...More
Not being able to check in and open a tab for our room nor the bar and restaurant bills because I do not own a credit card felt absolutely ludicrous in this day and age. This is the first hotel where my debit card has...More
Thank Ray W
Response from PrestonMarriottGR, Guest Relations Manager at Preston Marriott HotelResponded 2 weeks ago
Thank you providing feedback regarding you recent stay with us and we apologise for the issues encountered with us. Your comments regarding service in the restaurant and the difficulty encountered with your debit card have been passed on to our Operations team. Please...More
Hi, I can't answer your first questions but I wouldn't get too excited about the pool / spa area. It's a hotel first with a spa tacked on, small pool, steam room and I think a couple of treatment rooms. I didn't have a... More
Hi, I can't answer your first questions but I wouldn't get too excited about the pool / spa area. It's a hotel first with a spa tacked on, small pool, steam room and I think a couple of treatment rooms. I didn't have a gown in my room but you were given a towel to use.