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Premier Inn Solihull Town Centre Hotel

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Premier Inn Solihull Town Centre Hotel
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544 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Reviewed 2 weeks ago via mobile

If you arrive before 6pm expect to pay over £8 to park This makes other higher graded hotels more attractive with their free parking.Phoned in advance to ask for a quiet room,the response was we are in the center so don't have any,guess I should of cancelled at that point.Room faced the backs of restaurants and smelt of food from...

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Helpful?
Thank David W
WhitbreadHotels, Premier Inn Team at Premier Inn Solihull Town Centre Hotel, responded to this review

Hi David Thanks for the review of our hotel. While I'm pleased the team were friendly throughout your visit, it's a shame you felt let down by your stay with us. Unfortunately, due to our central location we don't have an onsite car park. We do however understand this wouldn't be suitable for all guests so always advise of this,...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

We were visiting Crufts Dog Show with local family and needed somewhere to stay near them and Crufts. This hotel fitted our need very well. We arrived in the dark by car, and had some difficulty finding the hotel and its car park (Lode Lane Car Park). The car park pricing was difficult to understand for overnight stays but we...

Review collected in partnership with premierinn.com
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Thank A TripAdvisor Member
stratford upon avon
Reviewed 3 weeks ago

Excellent location, clean, safe and secure for single female traveling with young child would definitely stay again Touchwood 5 minutes, train station 5 minutes perfect trip and excellent value for money

Review collected in partnership with premierinn.com
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Thank ellie d
Roy N, Manager at Premier Inn Solihull Town Centre Hotel, responded to this review

Dear ellie d Thank you kindly for reviewing your stay with us at Premier Inn Solihull Town Centre, Needless to say I am delighted with your lovely review & that you felt secure whilst staying with us at Premier Inn Solihull Town Centre, we like all our guest's to feel like they are at home whilst staying with us.. a...

Brighton, United Kingdom
Reviewed 3 weeks ago

Premier Inn have obviously made efforts to improve the cleanliness and maintenance of the premises since some of the negative reviews I have read as my room was clean, the member of staff who was on duty was professional, polite, friendly and helpful and the corridors were in a good state of repair / decor. The lift did not operate...

Review collected in partnership with premierinn.com
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Thank Helen L
Coventry, United Kingdom
Reviewed 4 weeks ago

Poor experience from booking to check in spoke to manager who was not interested spoke to customer service team who were equally uninterested this was a group boking for a wedding party spoke to four different members of staff who had no idea how to deal with the enquiry kept getting passed from one duty manager to another

Review collected in partnership with premierinn.com
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Thank Gibson F
WhitbreadHotels, Premier Inn Team at Premier Inn Solihull Town Centre Hotel, responded to this review

Good afternoon, Thank you for taking the time to review your recent stay at our Solihull Town Centre Hotel. It's disappointing to hear that the hotel team or customer services were able to assist you with your enquiry and that this made your experience a poor one. This isn't what we'd expect for any of our guests and we can...

Birmingham
Reviewed 4 weeks ago

This is the second time we've stayed at this Premier Inn and have found the staff to be very pleasant and helpful. It's such a welcome relief as their service is genuine, unlike some of the more expensive hotels that we've stayed in. On Saturday morning we had a very nice breakfast while Laura and Martine were on duty -...

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Thank BirminghamNicky
Cork, Ireland
Reviewed 5 weeks ago

Very comfortable and friendly staff in this hotel with the perfect location for shopping. Bus stops were a very short walk from the hotel. The bedroom was very clean and bright and a very comfortable bed.

Review collected in partnership with premierinn.com
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Thank catherine h
London, United Kingdom
Reviewed 5 weeks ago

We very much enjoyed our stay at the Solihull premier Inn but Jay went out of his way to make it a better one for us all. Interacting with our boys throughout our stay. He was there at check in, served our dinner and was there ato breakfast too. Thank you Jay for making our stay a better one than...

Review collected in partnership with premierinn.com
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Thank rach862016
Stockton-on-Tees, United Kingdom
Reviewed 21 February 2017 via mobile

Central location for Solihull; close to shops, bars and restaurants. Rooms were as you expect from Premier Inn, decent size & well maintained. Good choice for breakfast and friendly staff. The hotel doesn't have parking but there is a car park next door which you can park over night. Will return to this hotel.

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Thank Nikki026
Roy N, Manager at Premier Inn Solihull Town Centre Hotel, responded to this review

Dear Nikki026 Thank you kindly for reviewing your stay with us, Needless to say I am delighted you enjoyed your time with us at Solihull Town Centre Premier Inn, your kind words towards the friendliness of the hotel team will be cascaded onto them, as they will be most delighted. Nikki026 thank you for your time and feedback they are...

Totnes, United Kingdom
Reviewed 20 February 2017

We use this hotel a lot and find the staff always helpful and friendly, comfortable and close to the shops. Convenient for our trip from the airport short taxi ride. Parking close by if you need it with a cheap overnight rate of £1.50 great for short stays.

Review collected in partnership with premierinn.com
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Helpful?
Thank Lynda F
Roy N, Manager at Premier Inn Solihull Town Centre Hotel, responded to this review

Dear Lynda F Thank you for reviewing your stay with us at Solihull Town Centre Premier Inn, I am delighted you are a repeated guest of the hotel, your lovely feedback is most appreciated in helping us deliver the customer service we pride ourselves on offering to our guest's. I look most forward in welcoming you back to stay with...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Superbly located in the centre of Solihull, opposite Lode Lane car park & a short distance from the Touchwood shopping centre. 0.5 miles from Solihull train station and a 10 minute journey to Birmingham. Our Solihull Town Centre Premier Inn has everything you'd expect, incredibly comfy beds in every room with a Thyme Restaurant serving a mix of traditional and contemporary dishes. We have no parking at the hotel for our guests but we do recommend Lode Lane car park directly opposite the hotel, which offers overnight parking and charges will apply with restricted opening and closing times. ... more   less 

Additional Information about Premier Inn Solihull Town Centre Hotel

Address: 68 Station Road, Solihull B91 3RX, England
Region: United Kingdom > England > West Midlands > Solihull
Price Range: $81 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Solihull Town Centre Hotel 3*
Number of rooms: 115
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Also Known As:
Premier Inn Solihull Town Centre Hotel England
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Solihull Town Centre Hotel staff and other travellers.
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Tenby, United Kingdom
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Aberdeen, United Kingdom
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Questions? Get answers from Premier Inn Solihull Town Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solihull Centre so no good views, but right around the corner for gr8 shops, all pedestrianised”
 of 5 bubbles trevorg734, 7 Feb 2017 | Read review
“Any - very quiet. Great night's sleep.”
 of 5 bubbles BabaLakeDistrict, 8 Jan 2017 | Read review
“Top floors are less noisy.”
 of 5 bubbles Z93YMdaveh, 15 Nov 2016 | Read review
“A gamble on any when kids on school hols”
 of 5 bubbles keithp128, 31 Oct 2016 | Read review
“Ask for a top floor room.”
 of 5 bubbles anthonypP182UP, 22 Oct 2016 | Read review
5 of 5