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Crowne Plaza Solihull

Booking.comUSD 78*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 91*
USD 78*
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USD 91*
USD 91*
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Crowne Plaza Solihull
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614 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Liverpool, United Kingdom
Reviewed 16 March 2016

I love stating at this hotel when I am in the midlands for business. The staff make you feel like you are at a home from home from the moment you arrive till the moment you leave. The location and the facilities are perfect for someone working around the many towns surrounding Solihull and it is very central and convenient...

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Helpful?
2Thank Barry P
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for being such a loyal guest and leaving such great feedback, we look forward to looking after you again in the near future.

Stockton-on-Tees, United Kingdom
Reviewed 16 March 2016 via mobile

Hotel is in an accessible location in Solihull, opposite plenty of bars and restaurants. Clean rooms, comfy bed and friendly service. Fairy standard but that's what I would expect from a Holiday Inn. Have booked another stay already. Didn't try the breakfast so can't comment on that.

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Helpful?
2Thank Nikki026
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for taking the time to leave such amazing feedback, see you again soon!

Liverpool, United Kingdom
Reviewed 15 March 2016

If you cannot afford the £ 300+/night for the NEC hotels this Solihull HI is conveniently located, also across the road from a retail centre with a good choice of restaurant and bars for after exhibition dinners. The lobby and restaurant have a nice look and feel, modern and redesigned recently but when you go up to the rooms it...

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Helpful?
Thank Claudia F
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for taking the time to review your recent trip, we are delighted that you enjoyed your stay and thanks for the honest feedback. To let you know, we start a full bedroom refurbishment programme on the 4th July which will transform the hotel and modernise our product.

Manchester, United Kingdom
Reviewed 15 March 2016 via mobile

Really enjoyed our stay at Holiday Inn Solihull. Well placed for exploring Solihull, which is a lovely centre. Our room was a good size, warm, comfortable beds with great pillows. Plenty of good quality soft towels. We had a very good night's sleep as it was so quiet. Staff in the restaurant at breakfast were very friendly and efficient. The...

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Helpful?
1Thank Holcombe504
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for leaving such great comments and the team are delighted we had the opportunity to look after you during your recent trip. Come back and see us soon!

Bridgend, United Kingdom
Reviewed 14 March 2016

My family recently stayed at this hotel for 2 nights over a weekend. Check-in was a little slow as there was only one person on the desk but this was soon rectified after about 15 minutes when another member of staff was called in to help. Check-in was straightforward as we had pre paid and we were directed to our...

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Helpful?
1Thank Aliev1974
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for such an honest appraisal of your stay and we will use all your feedback to ensure that the team understand the areas we need to focus on. We do hope to see you back in the near future.

Northampton, United Kingdom
Reviewed 11 March 2016 via mobile

You know what you are going to get with a Holiday Inn so there are rarely any surprises. My observations here would be the contrast in some of the staff. One of the receptor staff members (un-named) could do with some further training in handling customers in a reasonable manner. The twin bed rooms have really quite uncomfortable beds and...

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Helpful?
1Thank Colin S
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback, we will ensure that your feedback is cascaded to the team so they can understand the little improvements we can make to our service delivery.

Nottingham, United Kingdom
Reviewed 8 March 2016 via mobile

We have just returned from great weekend at Holiday Inn Solihull. The location is brilliant. Right across road from shopping centre & bars. Hotel staff are extremely pleasant & helpful. Thank to everyone. We will be back...

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Helpful?
1Thank 67sassy
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for taking the time to leave such great feedback about your recent stay, we very much look forward to seeing you again in the future.

Washington, United Kingdom
Reviewed 7 March 2016

We booked the restaurant for 1930, arrived on time, ordered our meal by 1935, but by 2020, the meal had not arrived. We asked what the delay was and informed that the meals were on the shelf and would be with us soon. Another 20 minutes passed, still no meal and informed there would be a wait of 10 minutes....

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Helpful?
Thank Keith P
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thank you for your feedback and again I would like to apologise for the disappointing dining experience. This has been addressed with the senior team to understand what could have been communicated to you on the particular evening. Thanks for the kind comments about the rest of your experience in the hotel.

Reviewed 29 February 2016 via mobile

Just visited the newly openend Sunday Carvery at the Holiday Inn Solihull with 7 family members. Nice modern restaurant, great food, well presented, above average, good price, friendly attentive staff. We'll be back. Well done to the chef, kitchen & restaurant staff.

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Helpful?
1Thank John B
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for the great feedback and we are delighted that you enjoyed your Sunday lunch with us. We look forward to seeing you again soon.

Coventry, United Kingdom
Reviewed 22 February 2016

Stayed at the hotel for one night as visiting a show in Solihull. The front desk staff were extremely helpful and polite. Room was as you'd expect from this hotel group, clean and comfortable. The pool area was good for an hour in the afternoon. Don't expect an Olympic size pool to be getting some serious swimming in though. Hotel...

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Helpful?
1Thank Mandie H
Matt H, General Manager at Crowne Plaza Solihull, responded to this review

Thanks for the great feedback, we are delighted that you enjoyed your stay with us and we look forward to seeing you staying with us again very soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: $106 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Crowne Plaza Solihull England
Hotel Style:
#5 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
5 questions
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Essex, United Kingdom
1 month ago
Portsmouth, United Kingdom
9 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room overlooking the lake/fountain”
sjknobel, 16 May 2017 | Read review
“We asked for a lower floor room and were very happy with the location.”
geoffabbott81, 21 Apr 2017 | Read review
“Quieter rooms available also can upgrade to an executive room pay a little more.”
O1874NHpatriciab, 2 Apr 2017 | Read review
“We were on third floor and heard no noise but I imagine all floors are the same”
Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
930duncans, 24 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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