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I somehow expected the Mercure chain to be a bit better all round. Staff are friendly and my room was clean on arrival but the meals were just not quite up to standard. Silly things like a meal turning up without part of the advertised...More
This hotel would be fine if you didn't expect much more from the Mecure brand.
On check in the staff are complacent and really don't care if your there or not. It feels like they're at work to do the bare minimum, no small talk,...More
I arrived early evening on a Tuesday and was asked to wait a few minutes whilst the receptionist finished what she was doing. Then she couldn't find my booking despite having the confirmation paperwork, this whole process was repeated by her colleague who appeared shortly...More
The room and pool area were very average but ok for the price we paid.
Service at the restaurant was chaotic at best, there seemed to be plenty of staff but no system to manage. Sat with plates waiting to be cleared for 40 mins...More
Although I have been to other Mecure hotels in other cities, I have not been to this one in Watford. Generally not as clean as anticipated as expectations exceeded reality. Not up to standard for a four star hotel. I'm not a person that likes...More
USD 75 - USD 150 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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