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Mercure London Watford Hotel

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881 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Llanelli, Wales, United Kingdom
Reviewed 13 September 2016

This is a huge hotel and it's a bit like a rabbit warren - very difficult to find your way around. Room was clean and very comfortable. The 'average' marking is because the food at dinner and breakfast was lukewarm and the plates were cold and paper 'takeaway' cups were provided for breakfast tea and coffee instead of proper cups...

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Helpful?
Thank Julia C
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Julia C, Thank you for taking the time to express your thoughts and concerns. It is unfortunate that this visit was a disappointment on several aspects especially with your experience with parking being a problem. We take all reviews negative or positive very seriously and we will use the points you have raised to improve on what we can...

Leeds, United Kingdom
Reviewed 12 September 2016

I stayed here as we had a conference with work, I can only describe it as being at pontins. My room had obviously not been decorated or updated as per the photos on the hotels website. I had mould all around the shower cubicle, the room looked dated and smelt mouldy. Someone was smoking in their room the whole 3...

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Helpful?
Thank NikkiLouLeeds
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear NikkiLouLeeds, Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the elements of your stay that were not to your satisfaction. It is certainly disappointing to read that we did not deliver on a truly great guest experience. I along with the hotel management team review all guest comments to ensure...

Reviewed 12 September 2016 via mobile

Stated here for one night. It was like stepping into the 1970s with old dated bathrooms. Room backed directly onto a sports club and kids started screaming on the playing fields from around 7am on a Sunday....not blocked by the filthy mildew covered windows. No hairdryer was available in the room so after a 7min hold on the phone I...

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Helpful?
Thank Tejal P
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Tehjal P, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London
Reviewed 10 September 2016

I was staying with my family last month and enjoyed this visit to London the most - great food, quiet cosy rooms, very professional and friendly staff - what else you need in the hotel? Moreover, we didn't have to book an expensive transfer from central London to Harry Potter studio, the minicab booked from the hotel costs just £10!...

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Helpful?
Thank Marina V
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Marina V, I am pleased that you enjoyed your stay with us. I am glad that you enjoyed the hotel's location and that you were impressed with the room. Furthermore, I am pleased that the staff looked after you very well. We hope to see you again in the near future. Regards, Allan & Team

Reviewed 9 September 2016 via mobile

Easy check in friendly staff but bedrooms need a bit of attention. Reported broken bedside light twice once in person ( day one) once in writing (day two) but still not fixed by third night. Woken upvthis morning at 5:30 but gurgling drains and extremely offensive smell on inspection dirty water coming up the bath plug into the bath. Not...

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Helpful?
Thank Northamptonher
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Northamptonher, Thank you for your feedback. We are sorry to learn that you were unhappy with your visit and you experienced issues with the broken bedside light. On a positive note i am glad you found our staff friendly. Your comments have been shared with the Management Team, please be assured we have taken actions to resolve these issues....

Breda, Nederland
Reviewed 9 September 2016

We recently stayed at the Mercure London Watford Hotel with a party of 80 people. We (almost) had a private wing with our rooms and we had are own venue for breakfast and dinners. A special thanks to Patryk Gusztal for taking care for as during our stay. It was the second time we stayed here whilst visiting London. The...

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Helpful?
Thank cjmvanbeek
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear cjmvanbeek, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments especially Patryk. Thank you once again and we...

Clacton-on-Sea, United Kingdom
Reviewed 8 September 2016

We stayed at the Mecure London Hotel for one night. It was a peaceful nights sleep, and there was no traffic noise or problems. Breakfast the next morning was lovely. The walls are a little thin (we heard a couple having a blazing row in their room when walking past, and they were in an exclusive suite, and it isn't...

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Helpful?
Thank Vulpine_Vixi
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Vulpine_Vixi, Thank you for staying with us. I was delighted to learn that we looked after you so well and that you enjoyed so many elements of your stay and you found our location was perfect for your purpose. I hope you can find the time to join us again in the near future as we really appreciate your...

Bristol, United Kingdom
Reviewed 7 September 2016

The hotel from The moment you walked into it smelt like damp and musky, it was horrible felt mor like a Dodgy b&b than a 4star hotel. Our room was quite big but sparse one chair so if you wanted to sit down it had to be on the bed. The bathroom was small, and needed redecorating, the bath panel...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kay W
Allan P, Manager at Mercure London Watford Hotel, responded to this review

Dear Kay W, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 7 September 2016 via mobile

Stayed here several times now and have found the staff to be excellent! They are always happy to help. Good food, clean rooms, good choice of drinks, there is also a gym and a pool which to be fair is in need of refurbishment.

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Helpful?
Thank AllBusinessstay
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear AllBusinessstay, I am glad that you had a wonderful stay with us recently. It is great that you were thoroughly impressed with the level of service, and that your expectations had been exceeded. We hope to see you again soon. Kind regards, Allan & Team

Reviewed 6 September 2016 via mobile

I visited with my husband for his birthday through wowcher to which I was told on the first night dinner was included (22pp). I confirmed this with many of the staff and they agreed with me that I would not be charged. Five days after my visit, money has been taken out of my account! I did not give my...

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Helpful?
Thank Shairahb
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Shairahb, Thank you for taking the time to share your recent feedback, although I am sorry to read that you had a disappointing stay. May I kindly ask you to email me at 056op@jupiterhotels.co.uk should you wish to discuss these issues further. Kind regards, Raj Singh

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within easy reach of Watford, M1, M25 and A1M motorway, Mercure London Watford Hotel is an ideal choose for both business and leisure travel. Central Watford can be reached in less then 10 minutes, where you are able to take the train or tube to central London from Watford Junction Station. The Hotel offer 218 modern style bedrooms, all with flat screen satellite TV with on-demand movies and complimentary standard WiFi. All rooms have a work desk, tea/coffee facilities, direct deal telephone and 24 hour Room Service. The Brasserie restaurant and bar is decorated with classical artwork, and serves a varied European menu. Relax and enjoy beverages and light snacks on the heated garden terrace, or in the vibrant bar. Mercure London Watford has a Feel Good Health Club, with a swimming pool and fully equipped gym. Guests can relax in the sauna, spa bath or steam room, and massage treatments are also available. Looking to explore the local area; Bushey, Borehamwood, Elstree, Wembley and St Albans and all within easy reach of the hotel. ... more   less 

Additional Information about Mercure London Watford Hotel

Address: Tylers Way, Watford WD25 8JH, England
Region: United Kingdom > England > Hertfordshire > Watford
Price Range: $88 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Ramada Watford
Watford Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Watford Hotel staff and other travellers.
6 questions
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11 months ago

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Questions? Get answers from Mercure London Watford Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are large and have all the facilities.”
 of 5 bubbles rakulansivauk, 5 Jan 2017 | Read review
“Wait for the shower to heat up! It takes awhile!”
 of 5 bubbles K9040FJpaulw, 20 Dec 2016 | Read review
“rooms are very spacious , nice and quite !!”
 of 5 bubbles sammy7686, 19 Dec 2016 | Read review
“Ground floor wings are quieter.”
 of 5 bubbles costinp967, 13 Dec 2016 | Read review
“The rooms 3000 onwards are quieter but a long way from reception but, very close to the excellent Health Club.”
 of 5 bubbles B5332PVpeterd, 23 Nov 2016 | Read review
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