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Grange Moor Hotel

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1 room 2 adults 0 children
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Grange Moor Hotel
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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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London
Reviewed 3 days ago NEW

Happy little hotel with good food, staff and location. I have visited this place before and the room has been renovated since. Much better now. I only stayed 2 nights but the dinner and drinks selection was nice. Ample parking and easy access to Maidstone town centre. All in all good experience.

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Helpful?
Thank Fczenit
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Guest, Thank you for your kind comments and look forward to welcoming you back. Kind regards Grange Moor Hotel

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely place for a nice dine out and relaxing stay! Went to visit friends in the area. Food is excellent and hosting superb. Enjoyed dancing night and drinks at the bar. Nice staff and service! Qwners touch was welcoming and warn.

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1Thank giuliauk
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Guest, Thank you for choosing the Grange Moor Hotel and you warm comments. We look forward to welcoming back. Kind regards Grange Moor Hotel

Reviewed 4 days ago NEWvia mobile

Lovely place to stay, excellent service, really good staff, food was really nice, would come back 100% would recommend other people to stay here, good prices should be a 4 star hotel not 3 in my opinion.

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1Thank Joe L
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Guest, We are grateful for your good comments and glad you enjoyed your stay. We look forward to seeing you again when you visit Maidstone again. Kind regards Grange Moor Hotel Team

Maidstone, United Kingdom
Reviewed 5 days ago NEW

When our family was staying in Maidstone, we booked them a room in the main hotel for a few nights. The rooms were spotless and very comfortable. The staff were friendly, and the receptionist was very welcoming, Julie ;) The food was excellent, affordable and they had working wifi. They said that they would definitely stay again if they were...

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1Thank Kasia04
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

We are pleased that your family enjoyed staying with us and we look forward to seeing them again should they visit you again in the future. Kind regards Grange Moor Hotel Team

Maidstone, United Kingdom
Reviewed 1 week ago

I find from the outside this looks a beautiful well kept hotel,though once inside needs updating,bar service is appalling,as no one is on hand,you have to ring the bell for service,which is not good,wheelchair access is good,food very expensive,not good for what you pay,no entertainment,I would not stay again.

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2Thank preciouspickles15
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Sir, We are sorry to hear your stay was not up to your expectation. We have been updating the hotel relentlessly over the past couple of years. We have new carpets down in the bar area and our function rooms. We have also upgraded more than 20 bathrooms in the recent months. Our prices are comparable if not more...

Reviewed 1 week ago via mobile

My wife and I had our wedding breakfast and evening reception here. The whole process of organising and decision making was made better by the lovely wedding coordinator Chantelle. The food was amazing, the staff were incredibly helpful and friendly. Our whole day was perfect made better this great location! I can't thank the hotel staff enough and especially Chantelle!...

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2Thank Jonathan B
Grange M, Owner at Grange Moor Hotel, responded to this review

Dear Sir, Thank you for your wonderful and kind comments. Chantelle was delighted to accommodate you and your wife on your very special day. She and her team of staff found you both and your guests were most delightful customers to have, kind and appreciative. We very much looking forward to see you all again. Kind regards The Grange Moor...

Preston, United Kingdom
Reviewed 2 weeks ago via mobile

I first stopped here a few years ago and my heart sank a little when I recognised the place. I had a load of work to email through to my head office and remembered the wifi had been very poor in the past. Thankfully, the wifi had been upgraded and once I'd logged on to locate the strongest router (there...

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1Thank sowie
Grange M, Owner at Grange Moor Hotel, responded to this review

Dear Customer, Thank you very much for giving your feed back. We are pleased that you found your two night stay with us of comfort and cleanliness and that our new upgraded WiFi met your needs. We are disappointed that you felt let down by the chips on the menu; our chips are hand carved, twice cooked and generally have...

Alsager, United Kingdom
Reviewed 2 weeks ago

An older style hotel. Very welcoming friendly helpful staff. Rooms are a little old fashioned but perfectly functional if slightly thin walls between rooms (could hear next rooms guest snoring throughout the night) and perhaps a just a few maintenance attentions to detail could make a big difference to room, such as light bulbs and a few licks of paint...

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1Thank Mercman2014
Grange M, Owner at Grange Moor Hotel, responded to this review

Thank you for taking the time to leave your comments for us. We are pleased that you found the rooms perfectly functional for your needs. Our maintenance team are working hard to maintain the rooms so I am sorry that you felt your room needed a little attention. We have taken your comments on board and the rooms are being...

Basingstoke, United Kingdom
Reviewed 18 February 2017

Booked in here for two nights and stayed for one! This hotel is in need of a total refurb. We stayed here as we were attending a funeral so where I would normally have made a complaint I did not want to make the stay more depressing than it needed to be. First impressions as I walked into the bar...

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Helpful?
Thank blademan2
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Customer, We are sorry that you were disappointed with your experience, it is a shame that you decided not to bring any of your detailed comments to our attention at the time of your stay but felt fully able to leave your far reaching opinions here. We have an excellent and professional housekeeping team who keep the rooms to...

Southend-on-Sea, United Kingdom
Reviewed 3 February 2017

Had a terrible nights sleep at this hotel on a Saturday night, groups of people arriving back in the middle of night banging on doors, going to and fro between their rooms shouting and laughing. However, on calling reception and the night manager requesting them to be quiet, this still continued through to the morning with another group/couples arriving back....

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Helpful?
Thank squirrel2017
Grange M, Guest Relations Manager at Grange Moor Hotel, responded to this review

Dear Customer, Whilst our other customers behavior is beyond the hotels control, you did the right thing by notifying the night manager who is available all night. Our heating does work on a timer as like all other hotels, however if you had mentioned this to our night manager we could have offered you an individual heater as our other...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Grange Moor Hotel

Address: St Michaels Road, Maidstone ME16 8BS, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: $80 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grange Moor Hotel 3*
Number of rooms: 50
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Also Known As:
Grange Moor Maidstone
Grange Moor Hotel Maidstone, Kent
Hotel Style:
#5 Business Hotel in Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Grange Moor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms at back are quiet.”
 of 5 bubbles preciouspickles15, 20 Mar 2017 | Read review
“Room 12 is adjacent to fire escape door and despite signs requesting it not to be used except in emergencies. It was used and banged.”
 of 5 bubbles Mercman2014, 14 Mar 2017 | Read review
“Choose a different hotel”
 of 5 bubbles blademan2, 18 Feb 2017 | Read review
“maybe first floor would be quieter”
 of 5 bubbles squirrel2017, 2 Feb 2017 | Read review
“Hotel is in split location. Check if you can get a room in the main location.”
 of 5 bubbles amold2016, 20 Sep 2016 | Read review
5 of 5