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Premier Inn Maidstone (Leybourne) Hotel

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Premier Inn Maidstone (Leybourne) Hotel
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209 Reviews from our TripAdvisor Community

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Showing 207: English reviews
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Reviewed 1 week ago via mobile

Date 12-04-17 16:00 Here on business as it was on the way back home, got in reception and it looked new and smelt new and fresh, was greeted by a lovely young lady on reception called Emily and she was very polite and professional. When we checked in my workmate checked in first and had no problems with his check...

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Helpful?
Thank DannySeals
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hi Danny, Many thanks for taking the time to review our hotel. Although I'm glad you received a warm welcome, I'm really sorry to hear of the problems you experienced on check-in. We appreciate how much of an inconvenience this would be, especially before an early start. This has been passed this on to our Maintenance Team to look into...

Dublin
Reviewed 3 weeks ago

After a two night's stay, I'll have some sleep to catch up on. Even with outside temperatures of only around 15º, the temperature in the room was over 20º throughout the night. Building works near the room didn't impact on the stay as we were out of the room during the daytime, but the soft bouncy bed didn't help with...

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Thank John S
Dublin, Ireland
Reviewed 3 weeks ago

Stayed one night as part of a business trip. I was on the top (first) floor. Room was spacious. Reception staffer was friendly and helpful. The fatal flaw: Room was almost unbearably hot. When I arrived at 6pm room was stifling so I opened the one window. Window could only be opened only slightly. By bedtime it was still 25.5C...

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Helpful?
Thank swbin1
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hi there Thanks for sharing your review of Maidstone (Leybourne), Premier Inn. I apologise that the room was found to be too hot for you during your stay. We understand that there will be no temperature to suit all guests, therefore there is a dial in each room for guests to adjust the temperature themselves along with instructions within the...

Reviewed 5 weeks ago via mobile

Worst hotel me and my family have stopped in. Wasn't told when we phoned to book that they didn't accept cash without id .told we needed two utility bills when we tryed to check in seriously who carries gas and electricity bills around with them . Guy on the desk wasn't helpful at all. Treeted us like we would do...

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Helpful?
Thank Shaun W
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hi Shaun Many thanks for taking the time to review our hotel. It's such a shame you and your family didn't enjoy your stay with us and were disappointed in the service you received. For security reasons, we do require photo ID when guests pay with cash so I'm really sorry if this information wasn't passed on to you at...

Yateley, United Kingdom
Reviewed 5 weeks ago

This hotel is just off the M20. We have stayed in it a couple of times. It is very clean and tidy. It was quite quiet. The wifi worked well and we enjoyed staying there as base to visit friends and relatives.

Review collected in partnership with premierinn.com
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Thank JackyD3
Dunchurch, United Kingdom
Reviewed 8 March 2017 via mobile

Good position for West Malling business area just off M20. Very much a Premier Inn standard offering with good facilities at a great price. Seamless check in and check out. Good parking on site. Some building works going on at the rear of building to extend it but that didn't bother me. Restaurant pub next door. Very convenient,

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Thank Roadstechno
Norwich, United Kingdom
Reviewed 16 January 2017

Really low cost for a start of week business trip. Being upgraded, hence the price, but usual brilliant bed and first class Premier Inn staff. Dinner service was perhaps confused but the food was fine nonetheless.

Review collected in partnership with premierinn.com
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Thank MikeJSaundersIFA
London, United Kingdom
Reviewed 29 December 2016

Excellent place to bed down for the night, clean and the beds are one of the best I've ever slept on. would recommend Premier Inn hotels every time. Breakfast was good but could do with more tea bagsI the roo .

Review collected in partnership with premierinn.com
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Thank Martin B
Maidstone, United Kingdom
Reviewed 28 December 2016

Rooms are quite adequate for overnight staying like business people. Could do with 2 armchairs when more than person staying. Could not control the heating, we had to turn it off completely and sleep with open window.

Review collected in partnership with premierinn.com
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Thank tiger30121950
Nottingham, United Kingdom
Reviewed 28 December 2016

Overall we had a good stay at the Leybourne Premier inn. It was a bit difficult to get to as there were road works on the island near to the hotel and if you didn't know which lane to get into it was a bit tricky. I'm sure it will be better when we come again.

Review collected in partnership with premierinn.com
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Thank GrandmaOE70

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
A quiet spot in rural Leybourne, just one mile from the historic market town of West Malling ... more   less 

Additional Information about Premier Inn Maidstone (Leybourne) Hotel

Address: Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: $92 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Maidstone (Leybourne) Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Premier Inn so you can book your Premier Inn Maidstone (Leybourne) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Maidstone (Leybourne) Hotel Kent
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Questions & Answers

Questions? Get answers from Premier Inn Maidstone (Leybourne) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to current remodelling & extension activities, avoid rooms at the end of the corrider, rooms 18-21 (Ground & 1st floor)”
20JohnS, 4 Apr 2017 | Read review
“Ask for a room in the back where there is less road noise”
swbin1, 3 Apr 2017 | Read review
“Rooms at the back would be quieter”
rays928, 20 Dec 2016 | Read review
“Room 38 was good on the 1st floor away from the noise of the eatery next door.”
GeraldS605, 27 Aug 2016 | Read review
“Avoid the restaurant.”
209tinau, 17 May 2016 | Read review
5 of 5