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Days Inn Maidstone

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Days Inn Maidstone
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160 Reviews from our TripAdvisor Community

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Showing 153: English reviews
St Helier, United Kingdom
Reviewed 15 September 2016

My trip didn't start well as I thought I'd booked a hotel in Maidstone, but a £17 taxi journey told another story. I was there for one day only and my disappointment was tangible, as I knew I'd made a huge error.. enter the girls in reception. King, caring and genuinely concerned they called the manager who promptly turned up....

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Helpful?
Thank andygers33
Jackie B, General Manager at Days Inn Maidstone, responded to this review

Good evening I am glade we all could help you turn your trip into a positive and not a negative one as I was away at the time of your visit and was told of your dilemma on my return and can I say I am very proud of my receptionists all of them and all my housekeeping too they...

Southampton, England, United Kingdom
Reviewed 13 September 2016

Having never used a Service Area hotel, was surprised how quiet the hotel and rooms where. Was a little noise earlier in the evening from the Chanel Tunnel trains , but nothing heard from after 8pm. Room was clean/tidy and comfortable. parking is limited to 2 hours on the service area, but reception then taken your car number and entry...

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Thank Ken H
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

Ashford, United Kingdom
Reviewed 11 September 2016

The staff in this place were wonderful, from the initial telephone booking (not easy because the phone system there is awful!) to booking in and further help. For a couple of nights, whilst exploring a few National Trust sites, we just needed a room large enough to move around in, a comfortable clean bed and a decent shower. On entering...

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Thank jean r
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

Reviewed 4 September 2016 via mobile

Following a terrible channel crossing we needed a room in the middle of the night. The Days Inn was the first stop on our journey. It was 1:30 in the morning and we got stung with £85 rack rate but were to tired to do anything about it. The room was very large and you get good coffee in the...

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Thank Chris M
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

Reviewed 28 August 2016 via mobile

Am not one to complain about such things but the toilets here are vile! They don't look they've been cleaned for years! It's a shame as lots of travellers on holiday ( or returning ) stop here.....what an embarrassment!

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1Thank Emma S
Jackie B, General Manager at Days Inn Maidstone, responded to this review

Good evening thank you for your feed back it is very important to us as it helps us to improve our customer service and to make every guests stay a happy one I am sorry that you found the toilet not up to standard but if you had reported this to reception at the time i am sure we would...

Chatham, United Kingdom
Reviewed 25 August 2016 via mobile

Rooms average for one or two nights stay. We have stay there a few times not to bad . Our last visit was horrendous booked in then went across the road to get something to eat. As we went back in the receptionist was so rude to us. Made us feel that unwelcome we went straight to our room packed...

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3Thank Wendy L
Calcot, United Kingdom
Reviewed 10 August 2016

Had a couple of nights here. Checked in and found that there was no lift so I had to ask for some help with my luggage. It was taken just to the top of the stairs and left there. Okay it had wheels.... Most of the time there was no one at Reception and the grill was down with a...

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1Thank Mrs H C
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

Bournemouth, United Kingdom
Reviewed 3 August 2016

Hotel very nice and clean ,family room brilliant almost 2 Rooms. Also take dogs so perfect for us, only downside was the room was very hot although this wouldn't be a problem most of the year. Reception staff very helpful and polite.

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Thank Judy K
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

Harrogate, United Kingdom
Reviewed 2 August 2016 via mobile

This was my first stay at a Days Inn and it won't be my last. The room was clean, well furnished and the staff were efficient and friendly. Check in was quick and simple as was connecting to the wifi. Being located at a 24 hr services there was minimal noise outside but inside the hotel was calm and quiet.

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Thank stuart1957
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

truro cornwall
Reviewed 2 August 2016

We stayed here for three nights, as it was a good base for the attractions we were visiting. Friendly welcome on arrival and all staff were polite during our stay. The room we were given (room 2) was large and spacious and had the bonus that, as well as the main bedroom, it had a separate room with two single...

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Thank tacey
Jackie B, General Manager at Days Inn Maidstone, responded to this review

good evening thank you for your feed back good or bad it helps us in every way keep our standards high for our guests kind regards Jackie Brown

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Days Inn Maidstone

Address: Svc Area Junction 8 M20 Motorway | M20 Junction 8, Maidstone ME17 1SS, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: $75 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Days Inn Maidstone 3*
Number of rooms: 58
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Also Known As:
Days Inn Maidstone Hotel Maidstone
Days Inn Maidstone Kent
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn Maidstone staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the ground floor if you are unable to carry weighty items.”
 of 5 bubbles 483mrshc, 10 Aug 2016 | Read review
“Ground floor perfect for disabled”
 of 5 bubbles DemiDee777, 1 Jun 2016 | Read review
“upgrade t a business room with massive flat screen and coffee machine”
 of 5 bubbles andypandy634, 2 May 2016 | Read review
“on first floor which seemed very quiet”
 of 5 bubbles marierO8095DJ, 22 Oct 2015 | Read review
“Choose another hotel in the area.”
 of 5 bubbles Jewels777Singapore, 6 Jul 2015 | Read review
5 of 5