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Crowne Plaza London-Gatwick Airport

CrownePlaza.comUSD 122*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza London-Gatwick Airport
Crowne Plaza London-Gatwick Airport
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1,975 Reviews from our TripAdvisor Community

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Showing 1,934: English reviews
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Peterborough, United Kingdom
Reviewed 2 days ago NEW

We were flying from Gatwick last Saturday and decided to stop over at the Crowne Plaza on Friday. The hotel is located within minutes of Three Bridges railway station, and just 10-15 minutes from amenities in the town centre on foot. The reception staff wire highlight effecient, as were all the other staff.we elected for a Quiet room. The hotel...

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Helpful?
Thank AndyJulie1
Llantilio Crossenny, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I normally stay at the basic Holiday Inn hotels, but as this was a special holiday we decided to be a bit more extravagant. So glad we did. This hotel is only 15 mins from the airport, and yes I know there are others that are closer. We booked into one of the Club rooms and I was very impressed....

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Helpful?
Thank Steve522014
About Hotel's Favourite Review
Jenni F, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank your or taking the time to leave such nice feedback on your recent stay with us here at the Crowne Plaza London Gatwick. I was delighted to read that the hotel exceeded your expectations and that the club room was of a high standard. You said it was the start of a special holiday so I hope...

somerset england
Reviewed 3 days ago NEW

We have now stayed at this hotel on many occasions when we are flying out of Gatwick this hotel is just so easy to stay in check in is hassle free and the rooms great book club...beds always comfortable and even though it's on a busy road and near the airport rooms are quiet...even more quiet in the club rooms....spend...

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Helpful?
Thank lakeside71
Reviewed 1 week ago

We stayed in this hotel as a before and after stop for our holiday. The rooms were large and well sound proofed (we stayed on ground floor one night and first floor second night ) but the decor in places is a bit scuffed and our second night stay room should have been more thoroughly cleaned. The chair by the...

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Helpful?
Thank Anna J
Jenni F, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I was pleased to read that you were pleased with the service provided by the waitressing staff in our restaurant. I am sorry to hear the cleanliness of your room was not to standard. I will be sure to...

Glasgow, United Kingdom
Reviewed 1 week ago

Stayed at Crowne Plaza for a few days in May 2017 on visit to family member who lives in Crawley. Have stayed here before so we knew what to expect. This is a hotel that seems to focus on accommodating people on training sessions and conferences and people overnighting at Gatwick and is not designed as a romantic holiday venue....

Review collected in partnership with this hotel
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Helpful?
Thank Rodders353
Jenni F, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I was pleased to read that you were pleased with your stay and found our facilities accommodating. To receive IHG points upon a booking, bookings are required to be made either directly with the hotel or through the IHG...

Washington DC, District of Columbia
Reviewed 1 week ago

See below - I like many people today have sleep apnea and s there was no socket by the bedside I could not plug in my mach experienced in other ine to sleep. Concierge came up with two extensions cords which had to stretch right across the room to the nearest socket. General appearance down stairs was less nice than...

Review collected in partnership with this hotel
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Helpful?
Thank Andrew F
Jenni F, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I am sorry to hear your experience did not meet your expectations, however I am pleased to hear our team resolved the issue for the plugs by providing extension cables for your use. I do hope we get to...

Northampton, United Kingdom
Reviewed 1 week ago

I stayed at the hotel for one night and found it fine. The evening menu was good, the drinks were okay and the breakfast was excellent. My only complaint would be that I had to pay to park my car in the hotel carpark....where I was staying for the night, I found that very strange, although there was a deal...

Review collected in partnership with this hotel
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Helpful?
Thank Martin B
Jenni F, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I was pleased to read that you were pleased with your stay and took advantage of our deals throughout your stay. I do hope we get to welcome you back in the near future Kind regards Hayley King Duty...

Reviewed 1 week ago

Good experience I use this hotel for more than 100 days a year And has been great The only issue with this hotel it needs some updates On The rooms The public áreas already have some updates The rent a car service in The entrance Hades a good service

Review collected in partnership with this hotel
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Helpful?
Thank pedro_m_pissarra
Jenni F, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I was pleased to read that you were pleased with your stay and a high level of service was delivered. I do hope we get to welcome you back in the near future Kind regards Hayley King Duty Manager

Exeter, United Kingdom
Reviewed 2 weeks ago via mobile

A clean hotel still under refurb. A very busy environment as close to Gatwick so not recommended for a quiet stay. Overall very good on service and facilities with a great bar. Parking can get busy so don't arrive too late on a week day. Room was slightly dated but very clean and with all the right facilities.

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Helpful?
Thank Alfie1298
Jenni F, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I was pleased that you found your overall stay very good. All feedback is shared amongst the management and used to better our service. We look forward to welcoming you back to the hotel in the near future. Kind...

united kingdom
Reviewed 2 weeks ago

Revisited hotel for overnight stay - staying in the newest part of the hotel in a club room - the room was on the 6 th floor - slightly interesting route to room - up to the 5 th floor - walk along a couple of corridors then up to the 6 th floor!! Once arrived in room - decor-...

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Helpful?
Thank Ian D
Jenni F, Front Office Manager at Crowne Plaza London-Gatwick Airport, responded to this review

Dear Guest, Thank you for taking the time to leave feedback on your recent stay at the Crowne Plaza London Gatwick. I apologize that you found the room a little confusing to get to and the location of the club lounge. I do hope that we get to welcome you back in the near future Kind Regards Toni Reeves Assistant...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 

Additional Information about Crowne Plaza London-Gatwick Airport

Address: Langley Drive, Crawley RH11 7SX, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $121 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Priceline, Hotwire, Agoda, Hotels.com, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your Crowne Plaza London-Gatwick Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Crowne Plaza London-Gatwick Airport Crawley, West Sussex
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Family Hotel in Crawley
#14 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London-Gatwick Airport staff and other travellers.
23 questions
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Questions? Get answers from Crowne Plaza London-Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor ensures no traffic noise. Quiet rooms are quiet!”
AndyJulie1, 22 May 2017 | Read review
“Choose club rooms...higher floor the better....”
lakeside71, 21 May 2017 | Read review
“I like many people today have sleep apnea and s there was no socket by the bedside I could not plug in my mach experienced in other ine to sleep. Concierge came up with two extensions cords which had to stretch right across the room to the nearest socket. General appearance down stairs was less nice than I had experienced in other hotels of this brand. Disappointing!”
, 12 May 2017 | Read review
“We like Room 102 but it is a disabled persons room”
teresamcw, 14 Apr 2017 | Read review
“Don't get a room on the 1st floor!”
Kariesa, 11 Apr 2017 | Read review
5 of 5
CrownePlaza.com
USD 122* /night
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Expedia.comUSD 155
Booking.comUSD 155
Hotwire.comUSD 155
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Prices are for 1 room, 2 adults
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