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Crowne Plaza London-Gatwick Airport

2,177 reviews
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Traveller (357)
Room & Suite (412)
Dining (76)
Overview
  • Excellent30%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“club room”(267 reviews)
“gatwick airport”(198 reviews)
“steam room”(33 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,177)Write a Review
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Traveller rating
646
829
418
151
87
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646
829
418
151
87
Show reviews that mention
All reviewsclub roomgatwick airportsteam roompurple parkingaph parkingcar parkan upgradestandard roomnext morningstayed here for one nightbooked this hotelholiday extrasthe ground flooran early flightpre flight stayparking packagean overnight stay
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1 - 5 of 2,131 reviews
Reviewed yesterday

We were waiting for our car to be ready from Easirent adjacent to the Crowne Plaza and were starving so going into the hotel was our only option. The bar is large and bright. The menu looked OK so we ordered - mushroom soup, chicken...More

Thank Wicklawalker
Hotel's Favourite
Reviewed 2 November 2017 via mobile

My 2 year old daughter and I experienced the worst bad luck. Our flights were delayed, the buses had stopped running and the car hire had closed before we arrived. It was freezing cold and my little girl was exhausted. In desperation I reached out...More

1  Thank MrsKLewis
Response from Jenni F, Front Office Manager at Crowne Plaza London-Gatwick AirportResponded 4 November 2017

Dear Guest, We really appreciate you taking the time to leave such a wonderful review on your recent stay at the Crowne Plaza London Gatwick. Although not planned I am delighted that the staff went out of your way to assist in such a bad...More

Reviewed 1 week ago

We had afternoon tea it was for a friend's baby shower it was absolutely lovely the food was great the staff were very attentive and nothing was too much trouble would highly recommend to anybody that was thinking for afternoon tea for a special occasionMore

Thank Trisha F
Response from CPLGWManagement, Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your afternoon tea visit at the Crowne Plaza London Gatwick. I am extremely pleased to learn of your satisfaction especially with the food served and attentions received. We do look forward to...More

Reviewed 1 week ago

Stayed on a parking package with APH which was really good value. Have stayed here a few times before but felt this time the hotel looked like it should be due a refurbishment. Check in was good, we enjoyed a few drinks in the hotel...More

Thank Aruba16
Response from CPLGWManagement, Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your stay at the Crowne Plaza London Gatwick. I am pleased to learn of your overall satisfaction with your overall experience especially our services and location. We do look forward to welcome...More

Reviewed 2 weeks ago

This is a business hotel, near Gatwick airport. Guest here are CAPTIVE, so they charge £ 10.00 for car parking – even blue badge holders have to pay to park in their car park. The room 440 was spacious, but observation is that it takes...More

Thank PPPEssexEngland
Response from CPLGWManagement, Manager at Crowne Plaza London-Gatwick AirportResponded 1 week ago

Dear Guest, Thank you for taking the time to leave your feedback following your stay at the Crowne Plaza London Gatwick. I am pleased to learn of your satisfaction with room size and I will pass your constructive comments to our Management for their knowledge...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 95 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 95 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (357)
Room & Suite (412)
Dining (76)
Pool & Beach (2)
Amenities (28)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Ratomo
27 January 2018|
AnswerShow all 3 answers
Response from Orange800 | Reviewed this property |
The shuttle was every half hour daytme when we were stayed there in October. It is a local airport bus service £3 pp each way stops at the side of the hotel in a covered area. Drops straight at terminals, takes about 10 - 15... More
0
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Sara A
29 October 2017|
AnswerShow all 4 answers
Response from Kim P | Reviewed this property |
Yes I think they did
1
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12345611
Room Tips
"Ask for a bigger room if you have suit cases"
Read review
"Don't pay the premium for Club Lounge Access"
Read review
"Certain 6th floor club rooms are very quiet but need to change between two elevators for access."
Read review
"Go to another hotel"
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