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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel
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540 Reviews from our TripAdvisor Community

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Worcester, United Kingdom
Reviewed 6 days ago NEW

I stay at a Premier Inn as often as I can when travelling as you are guaranteed a good quality room, clean with a comfy bed. This stay was no exception. The location near the M23 was very handy for travelling south.

Review collected in partnership with premierinn.com
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Helpful?
Thank Andrew M
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for your kind review, it's always lovely to hear you have enjoyed your stay! We look forward to welcoming you back in the future. Many Thanks Sian McPherson

kent
Reviewed 1 week ago NEW

Stayed at the premier inn the night before a flight at Gatwick. Easy to find, Clean modern room, comfy night sleep and everything we needed for a short stay. Restaurant on site but not what we fancied, so found some local shops a mike away to get some food

Review collected in partnership with premierinn.com
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Thank sadie_h_12Kent
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for your kind review, our team work hard to ensure every guests stay is as comfortable as it can be. If the pub next door isn't quite to your fancy, we are happy to recommend many other local restaurants for your next visit. Many Thanks Sian McPherson

Romsey, United Kingdom
Reviewed 1 week ago

We stayed here for one night prior to an early morning departure to Spain. The location was very convenient for Gatwick airport and was extremely quiet given the close proximity to the airport. Our only real complaint was about the quality of sleep. The bed was awful and the exact opposite to that claimed in their advert.

Review collected in partnership with premierinn.com
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Helpful?
Thank djnec12
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We're pleased you liked the location and quietness of our hotel and hope to forward to welcome you back. Many Thanks Sian McPherson

Berkshire, United Kingdom
Reviewed 2 weeks ago

Located a short distance from off-airport parking. Warm welcome from receptionist called Nathan. Complimentary 'Grab & Go' bacon roll and hot drink offered in lieu of breakfast as this hotel doesn't have the facility to offer a full breakfast service. This was a nice gesture.Ample free parking.Disabled parking but no hotel lift. Surprisingly quiet in spite of its location at...

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Helpful?
Thank Jeffers111
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We're very pleased to hear you enjoyed your stay, and our Grab & Go Breakfast too - it's a hit, especially for those travelling early to the airport! We look forward to welcoming you back next time Many Thanks Sian McPherson

Manchester, United Kingdom
Reviewed 2 weeks ago

We stayed one night and chose this premier inn for its hopefully quiet location. Unfortunately we could hear the nearby traffic noise and the sound of aircraft taking off 2 miles away at the airport - The sound proofing was inadequate to get a restful nights sleep. The view out of the window of room 25 was like overlooking a...

Review collected in partnership with premierinn.com
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Helpful?
Thank Antony H
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologise for the noise issues you encountered, it's rare that we hear a lot of aircraft noise, however due to different flight routes, this may occassionally be heard. We have quieter rooms which are located towards the back of the hotel which we would be more than...

Reviewed 3 weeks ago

We stayed here a couple of years ago and it was an excellent, quite hotel with really friendly staff but it seems to have changed and not for the better! On arrival we had to shout for a receptionist (it turned out there was a quite well hidden call button on the wall- but it had to be pointed out...

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Helpful?
Thank James N
WhitbreadHotels, Premier Inn Team at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Hi James Thank you for taking the time to share your review of London Gatwick Airport East, Premier Inn. It's disappointing to read that the receptionist wasn't at the desk to welcome you on your arrival. Although we aim to have our reception desk manned 24 hours daily, if another guest requires assistance the team may be away from the...

Widnes, United Kingdom
Reviewed 3 weeks ago

we stayed for 1 night and were very pleased with the room, the staff were very helpful and the room was excellent value, we loved the & grab & go breakfast . we ate next door at the Parsons pig the curry was very good .

Review collected in partnership with premierinn.com
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Helpful?
Thank kathrine368
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. It's always good to hear our staff are friendly and helpful, and we're glad you enjoyed the Grab & Go Breakfast we offer! We hope to welcome you back in the near future Many Thanks Sian McPherson

Kettering, United Kingdom
Reviewed 3 weeks ago

From the friendly helpful staff on arrival to the easy check out i had a problem free stay.Only draw back being the lack of a full breakfast in a restaurant but i knew this on booking and the location was the priority for myself

Review collected in partnership with premierinn.com
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Helpful?
Thank RogerH1956
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel, it's always good to hear our staff are friendly and welcoming throughout your stay, and we hope to welcome you back in the near future. Many Thanks Sian McPherson

Surrey, United Kingdom
Reviewed 3 weeks ago via mobile

Booked in here for 1 night before flying off in holiday. Absolutely over the moon had a good night's sleep, peaceful we were on the ground floor. Room was immaculate, lovely bathroom fluffy towels, tea/coffee making facilities in the room, plus complimentary grab and go breakfast with Costa Coffee what a bonus. Good Value for money plus overnight parking included...

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Helpful?
Thank cazz0109
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for taking the time to review our hotel. We're so pleased to hear that every aspect, (even down to the fluffy towels!), was just as you'd hoped! Our team work very hard here to ensure each stay is as comfortable as it can be. We look forward to welcoming you back in the near future we...

Southampton
Reviewed 4 weeks ago

We stay here for 1 night before our early morning flight at London Gatwick. The airport is our 10 minutes away by car. Our family room was large and clean, the beds very comfortable. The pub/restaurant next door served lovely food.

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Helpful?
Thank Spindle99
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for your review, we're pleased to hear you enjoyed your stay with us and hope to welcome you back soon! Many Thanks Sian McPherson

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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Set in a more rural location, close to the airport and the shops and cafes of Crawley town centre ... more   less 

Additional Information about Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

Address: 1066 Balcombe Road | Pound Hill, Crawley RH10 3NL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $82 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport East (Balcombe Road) Hotel 3*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Premier Inn and Booking.com so you can book your Premier Inn London Gatwick Airport East (Balcombe Road) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Gatwick / Crawley (Pound Hill) Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport East (Balcombe Road) Hotel Crawley, West Sussex
Hotel Style:
#6 Family Hotel in Crawley
#7 Romantic Hotel in Crawley
#15 Business Hotel in Crawley
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Questions & Answers

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Questions? Get answers from Premier Inn London Gatwick Airport East (Balcombe Road) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to Nathan, he will ensure your stay is amazing.”
 of 5 bubbles vafies, 18 Feb 2017 | Read review
“Always ask for a high floor”
 of 5 bubbles 545grahams, 9 Feb 2017 | Read review
“No lift in the building.”
 of 5 bubbles denandmark, 21 Nov 2016 | Read review
“I believe all rooms have been refurbished and we had room 14 overlooking trees and garden.”
 of 5 bubbles ZippyandT, 8 Nov 2016 | Read review
“Rooms at far end of the building away from reception are quieter”
 of 5 bubbles gatpatandallthat, 24 Sep 2016 | Read review
5 of 5