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Ibis London Gatwick Airport

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Ibis London Gatwick Airport
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2,023 Reviews from our TripAdvisor Community

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Showing 1,773: English reviews
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Reviewed yesterday NEWvia mobile

I stayed at the ibis march 27th just for the 1 night. The hotel itself is pretty basic but has everything you need and good for the price. The staff were very helpfull and friendly and even booked me a taxi for early hours of the morning the next day. They do offer a shuttle bus service but a taxi...

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Helpful?
Thank gonnabegrandad
York, United Kingdom
Reviewed 2 days ago NEW

A pleasant stay again.We were here very recently and I am pleased to report that the cooked breakfast items were of a better higher temperature than before.What about some porridge as well on the menu.The meal the night before was good and nice and hot.A pleasant and friendly waitress.Our room heating did not appear to function unfortunately .We were given...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 560derekn
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon. Kind regards, Sam White, General Manager

Devon, United Kingdom
Reviewed 2 days ago NEW

Very efficient check in and out. Pleasant staff with a can do attitude. Clean public areas and bedroom. Close to a pub if wanting to eat out which you can walk to. Good transport link bus into Gatwick airport.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sue212016
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager

Derby, United Kingdom
Reviewed 1 week ago

We stayed 1 night before our flight, like all "budget" hotels they are very basic but what more do you need other than a warm comfy place to rest before a flight. The rooms are large enough not to feel cramped and the hotel was very clean. Excellent nights sleep. Highly recommend

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Helpful?
Thank Pobbeh
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Reviewed 1 week ago via mobile

If said Rockstar is dead! Finding the hotel and checking in was surprisingly easy and checking in the same. The staff were very friendly and helpful and welcoming. The room was simple but clean, pleasant and modern with a TV, Hairdryer and Kettle and came with its very own Tardis aka the Bathroom! A very strange circular cell thing that...

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Helpful?
Thank Katey K
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

London, United Kingdom
Reviewed 1 week ago

Good points first: A comfortable bed, excellent cleanliness, a cheerful and efficient greeting on check-in, a prompt transfer shuttle bus (at a reasonable £3 charge) for a very early flight, and reasonable pricing given the location. Some minor quibbles: My room was rather smaller than the norm at, say, Premier Inn, and the decor throughout was less cheerful, tending towards...

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Helpful?
Thank b919543
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager

Rochester Hills, Michigan
Reviewed 1 week ago

I stayed here on the last night of a 2 week stay in London > Rome > Paris. The hotel was convenient to Gatwick. The room was small but I didn't need a big room. I loved the bathroom! I paid 13 pounds for a cab from the airport and 3 pounds for a shuttle back. The shuttle was very...

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Helpful?
Thank ATrav64
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We at the ibis London Gatwick Airport very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all of your comments, we look forward to welcoming you back in the near future. Kind regards, Sam White, General Manager

Watford, United Kingdom
Reviewed 1 week ago via mobile

Booked this a while back. £110 on the day. Glad I booked on line a while back. £38. The room and staff were excellent and the snack, pizza was very tasty 😋 So if you know when you are going book in advance save yourself a few bob. 😄

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Helpful?
Thank john k
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White, General Manager

Willenhall, England, United Kingdom
Reviewed 2 weeks ago

A comfortable hotel for an overnight stay if you need to catch an early flight. There is parking available at the hotel for £7 per day and a shuttle service (£3 if i recall? - can buy a return ticket at reception) which runs every 45 minutes to both North and South terminals and takes around 15 minutes. Experienced no...

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Helpful?
Thank Alan S
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White, General Manager

Elgin
Reviewed 2 weeks ago

This is a comfortable, basic hotel within easy reach of both terminals at Gatwick. Staff was friendly and welcoming and really made us feel they were genuinely pleased we had chosen this hotel. Buses (£3 per passenger one way) run at 30 minute intervals most of the day from the North and South Terminals. Outward journey from South terminal is...

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Helpful?
Thank moraybear
GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis London Gatwick Airport again very soon. Kind regards, Sam White, General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 

Additional Information about Ibis London Gatwick Airport

Address: London Road | County Oak, Crawley RH10 9GY, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $79 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Reservation Options:
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Ibis London Gatwick Airport Crawley, West Sussex
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Gatwick Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the shuttle”
 of 5 bubbles ATrav64, 19 Mar 2017 | Read review
“good value for location to airport ,transfer by bus only £3 pp eachway”
 of 5 bubbles spanners1159, 13 Mar 2017 | Read review
“ones at the back are quieter”
 of 5 bubbles LFK, 10 Mar 2017 | Read review
“None . Make sure room is ok because u unpack”
 of 5 bubbles barry976, 24 Feb 2017 | Read review
“Good soundproofing so not noisy in our room”
 of 5 bubbles LesleyB1958, 21 Feb 2017 | Read review
5 of 5