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Hilton London Gatwick Airport

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#19 of 28 Hotels in Crawley
GreenLeadersSilver level
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Hilton London Gatwick Airport
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6,867 Reviews from our TripAdvisor Community

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Showing 6,628: English reviews
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Cheltenham, United Kingdom
Reviewed yesterday NEWvia mobile

The service from all of the staff in the lounge is excellent, and hhonors members are afforded good benefits. The euro car park next door is excellent if you're away 4+ days. Book direct rather than through the hotel. The last time I checked in I was told it was my 125th stay. I look forward to my 126th stay...

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Helpful?
Thank 960ra
Davenport, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Although I try to travel through London's Heathrow Airport and avoid Gatwick Airport; there is always one consolation waiting when I must use Gatwick: the Hilton London Gatwick Airport. It's generally available at a good price and its location is just great for departures and arrivals at Gatwick's South Terminal. Having tried the North Terminal's Sofitel a few times (nice);...

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4Thank frankinthesun
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I am so very grateful for your continued support and confidence. It really is much appreciated. Very best regards, Remco Norden, General Manager

Reviewed yesterday NEW

A one night stay prior to a transatlantic flight from the South Terminal. Quite pleasant reception and facilities. Good dinner of stone bass in Amy's restaurant, but expensive - nearly £100 including a bottle of wine. Hard bed even though we had requested a soft mattress topper. Internal sound-proofing not great. Long walk to the terminal. We stayed at the...

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Thank John G
Reviewed yesterday NEWvia mobile

Discusting smell!.... At 3 in the morning I figured out it was emminating from the EMPTY garbage can in the washroom.... GROSS!!! The bed sqeaked big time!.... Causing a restless sleep for both of us.... ... The electrical outlet didn't work.... When we called they did fix the issue promptly ... The bathroom looks like they started a bit of...

Review collected in partnership with ASUS 6 Stub App Smartphone
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Thank tearsofpearls111
Bristol, United Kingdom
Reviewed 2 days ago NEW

Stayed for one night before flight and this time upgraded to executive room. Well worth it as the executive lounge is well appointed with excellent, helpful staff. Good size room with well stocked bathroom.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jim H
Zurich, Switzerland
Reviewed 2 days ago NEW

For flights out of Gatwick's South Terminal this is a very convenient hotel with a covered and signposted walkway of about 200m to the reception on the hotel's 1st floor. Its Garden restaurant (also for breakfast) is on the ground floor next to the car parking lot. Staff at reception was very friendly and told us about the Executive Lounge...

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Thank saronic
Valencia, Spain
Reviewed 2 days ago NEWvia mobile

I stayed at this hotel twice in March both times for one night, the first time I was upgraded to a deluxe / executive room in the new wing, the walk was a little long but the room was beautiful and new and very comfortable, also it was very quiet which was well appreciated, the second time I stayed in...

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Thank Bahamain
St Andrews, United Kingdom
Reviewed 3 days ago NEW

The hotel is very close to the South Terminal at Gatwick airport, only a few minutes walk from the terminal building. I was given an upgraded room which was very nice indeed, well furnished, modern as well as large. Check-in and check-out procedures were very quick.

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1Thank Braveliver
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel your accommodation: I was extremely pleased and very grateful to see the score given and thank you so very much. We hope to welcome you back with us in the near future. Kindest regards, Remco Norden, General Manager

Milan, Italy
Reviewed 3 days ago NEW

Really nice,good location,excellent service. The breakfast is really good, the bedrooms are nice.Next to the south terminal with good connection to London center. I will definitely choose this airport in the future.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank stylianosb2017
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel your accommodation: I was extremely pleased and very grateful to see the score given and thank you so very much. We hope to welcome you back with us in the near future. Kindest regards, Remco Norden, General Manager

Glasgow, United Kingdom
Reviewed 4 days ago NEW

Stayed for one night and never again, has to be worst Hilton I have stayed in. Room was clean enough although bathroom had mouldy round the bath. The bed was so uncomfortable as were the pillows. The room had a connecting door and we were rudely awakened by the occupants next door opening the door and being very noisy. Sleep...

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1Thank ScotlandTravel-lover
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. It is clear that in some areas we did not achieve the scores or deliver the quality one would expect and please accept my sincerest apologies. I do hope however that we may still have the opportunity to welcome you back to this hotel in the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: $125 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Crawley, West Sussex
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Having stayed at this hotel in the past, I have never found any of the rooms anything but quiet.”
 of 5 bubbles Dirtdiver15, 21 Mar 2017 | Read review
“The rooms in the newer part of the hotel probably better than older part , but sill tired in appearance”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
“Avoid ground floor rooms - very noisy”
 of 5 bubbles CFPANDDWP, 19 Mar 2017 | Read review
“Book through a third party website for better rates”
 of 5 bubbles Ed1982_10, 19 Mar 2017 | Read review
“Probably all the same as views limited.”
 of 5 bubbles Passpartout40, 19 Mar 2017 | Read review
5 of 5